123 Flash Chat > Chat Rooms > Open Discussion > Message History
DateTimeFromToMessage
2017-01-17 06:57:56 PM kathybrosrt It works real well for residents that cant write anymore
2017-01-17 06:58:12 PM denisewiit thats what i was thinking
2017-01-17 06:58:14 PM kathybrosrt oh we lost 2 residents over the weekend and are about to lose 2 more :(
2017-01-17 06:58:19 PM kathyhughes So sorry
2017-01-17 06:58:24 PM denisewiit so sorry
2017-01-17 06:58:26 PM janicelawrence6 We have residents who spend hours working on color projects and love to share. sending them to someone is a great idea.
2017-01-17 06:58:29 PM denisewiit its so hard
2017-01-17 06:58:30 PM akoppel so sad
2017-01-17 06:58:32 PM mzonneville so sorry
2017-01-17 06:58:34 PM marissavega1274 it never gets easy
2017-01-17 06:58:34 PM jodie583 :(
2017-01-17 06:58:39 PM denisewiit no it doesnt
2017-01-17 06:58:43 PM samanthaculver :(
2017-01-17 06:58:43 PM wendy5 we lost 20 last year! so hard
2017-01-17 06:58:46 PM jamiebernard :(
2017-01-17 06:58:48 PM denisewiit omg
2017-01-17 06:58:50 PM rebeccal :(
2017-01-17 06:58:52 PM kathyhughes You can make cards from the pictures that they color
2017-01-17 06:59:07 PM pamgoodwin Nope, I'll never get use to that--ever
2017-01-17 06:59:09 PM denisewiit great ideas tonight
2017-01-17 06:59:09 PM mzonneville we have a memorial service every 3 months
2017-01-17 06:59:19 PM chriswills left the chat room
2017-01-17 06:59:20 PM denisewiit oh thats nice
2017-01-17 06:59:24 PM cynthiasickler how does your memorial service work
2017-01-17 06:59:29 PM chriswills enter the chat room
2017-01-17 06:59:34 PM buffyb1 So hard to lose residents. You get so close to them and spend more time with them than you do your own family.
2017-01-17 06:59:36 PM samanthaculver We are getting ready to have a memorial service
2017-01-17 06:59:38 PM jessicarae What do you do at your memorial service mzonneville?
2017-01-17 06:59:41 PM jadams69 we have lost 8 in last two weeks and expecting 2 more this week. :( makes for a bad day.. Some have been at this facility 10 yrs with me...
2017-01-17 06:59:43 PM rissarie2013 enter the chat room
2017-01-17 06:59:43 PM jamiebernard yes i used to print on card stock and fold to make a card. the local dollar stores or hallmark often gives you their extra envelopes
2017-01-17 06:59:43 PM wendy5 I need to connect with someone who has shopping down!
2017-01-17 06:59:44 PM janicelawrence6 So sorry Kathy. that is the hardest part of this jpb
2017-01-17 06:59:44 PM juliannag I am starting a womens group in february, would love to have a "color pal" facility to trade pictures with!!
2017-01-17 06:59:45 PM marissavega1274 we have one every month with a chaplin
2017-01-17 06:59:55 PM debra enter the chat room
2017-01-17 06:59:56 PM jessicarae We dont have one, but would like to start one
2017-01-17 06:59:59 PM gloria5 enter the chat room
2017-01-17 07:00:02 PM samanthaculver wendy5 what do you mean?
2017-01-17 07:00:07 PM rissarie2013 hellooooooo everyone
2017-01-17 07:00:08 PM rebeccal memorial service sounds interesting!
2017-01-17 07:00:11 PM denisewiit We have one yearly and we work with hospice. its beautiful
2017-01-17 07:00:12 PM kathybrosrt our minister takes care of the memorials once a month
2017-01-17 07:00:15 PM samanthaculver hello 2013
2017-01-17 07:00:23 PM gloria5 HI!
2017-01-17 07:00:26 PM hlkaylor enter the chat room
2017-01-17 07:00:26 PM denisewiit hi
2017-01-17 07:00:27 PM rissarie2013 i like the memorial service idea
2017-01-17 07:00:27 PM dorisc enter the chat room
2017-01-17 07:00:29 PM amberrwetherill We have one once a year. Before I became the AD, we havent really had anyone for long let alone much of an activity program. So trying to get a program that will last. But sometimes it is hard. Residents are resistant to change as well as some staff.
2017-01-17 07:00:31 PM jamiebernard yes good idea to try at our place rebeccal
2017-01-17 07:00:34 PM 123504147 enter the chat room
2017-01-17 07:00:37 PM lisa2 im so lost on some of the final practicum assignments
2017-01-17 07:00:41 PM jsutherland enter the chat room
2017-01-17 07:00:45 PM mzonneville We ivited all the residents to attend, we name each resident by name and talk about some of the things they like, we do some reading and play some music, a mini service
2017-01-17 07:00:47 PM samanthaculver me to lisa2
2017-01-17 07:00:56 PM kathybrosrt On Memorial day I make a poster of all we lost through the year and write a short memory of each one
2017-01-17 07:00:59 PM 123504147 Hello Everyone!
2017-01-17 07:01:00 PM jessicarae very nice!
2017-01-17 07:01:00 PM cynthiasickler lol, i think were all losing it
2017-01-17 07:01:01 PM amberrwetherill That's what we do as well mzonneville.
2017-01-17 07:01:02 PM samanthaculver hey did you get any special mail? Lisa2?
2017-01-17 07:01:05 PM janicelawrence6 Hi
2017-01-17 07:01:06 PM wendy5 I have a half skilled half long term facility and it seems the skilled/rehab people always need things but they do not have accounts set up in building
2017-01-17 07:01:08 PM rebeccal jamiebernard, i'll wait for you to get back lol
2017-01-17 07:01:08 PM rissarie2013 do u include the residents for the meorial serive or just staff?
2017-01-17 07:01:09 PM jessicarae So you do it yourself?
2017-01-17 07:01:10 PM jdw090882 Hello everyone
2017-01-17 07:01:15 PM jsutherland hiiiii
2017-01-17 07:01:18 PM samanthaculver hi
2017-01-17 07:01:20 PM denisewiit hi
2017-01-17 07:01:21 PM debra hello all!
2017-01-17 07:01:25 PM jamiebernard haha ok :)
2017-01-17 07:01:25 PM donna61 Bird feeder are fun a cardboard tube, peanut butter bird seed and plastic knife and a piece of wire
2017-01-17 07:01:28 PM akoppel hello!
2017-01-17 07:01:34 PM kathyhughes I would copy off the obits and read them during the service
2017-01-17 07:01:36 PM denisewiit seems like alot more ppl tonight
2017-01-17 07:01:37 PM rebeccah hello
2017-01-17 07:01:38 PM kerilforgues Hi all
2017-01-17 07:01:45 PM 123504147 I missed you guys last week, we had a storm that caused our internet to be down.
2017-01-17 07:01:50 PM samanthaculver hello all
2017-01-17 07:01:55 PM donna61 hello
2017-01-17 07:01:56 PM juliannag hello!
2017-01-17 07:01:56 PM jessicarae oh thats a good idead Kathy!
2017-01-17 07:01:57 PM kathybrosrt Residents always come to the Memorials. They bond while they are living together and they need the closure to
2017-01-17 07:01:59 PM samanthaculver 1235 nice to have you back
2017-01-17 07:02:00 PM cynthiasickler hi
2017-01-17 07:02:03 PM jodie583 nice idea, Kathy
2017-01-17 07:02:03 PM kathyhughes we also invited families and friends as well as staff and volunteers
2017-01-17 07:02:07 PM 123504147 Thanks Samantha
2017-01-17 07:02:08 PM janicelawrence6 memorial includes staff and family and residents. It is so hard.
2017-01-17 07:02:10 PM marissavega1274 we invite family to talk about the residents. if family didnt show activities people talked about the residents
2017-01-17 07:02:11 PM wendy5 loved making their own valentines this week with cardstock and stickers
2017-01-17 07:02:12 PM rissarie2013 i reslly love tht idea!!!
2017-01-17 07:02:19 PM dorisc hello
2017-01-17 07:02:23 PM chantelleb88 thats so nice
2017-01-17 07:02:25 PM kristina88 enter the chat room
2017-01-17 07:02:28 PM sandi enter the chat room
2017-01-17 07:02:34 PM juliannag we are making valentines for all the staff members in a few weeks
2017-01-17 07:02:38 PM rissarie2013 i am gonna have to start doing ht. unfortianetly we have lost a few in the last couple months
2017-01-17 07:02:41 PM cynthiasickler i like the memorial idea. families involved is awesome. i love the family council
2017-01-17 07:02:42 PM lesliepope enter the chat room
2017-01-17 07:02:44 PM jodie583 I sang for one of the services - we showed pictures of the residents "back when" - so many tears
2017-01-17 07:02:45 PM sandi Hi everyone
2017-01-17 07:02:51 PM kristina88 hello!!
2017-01-17 07:02:53 PM lisa2 we are making valentines and boxes in the next couple weeks
2017-01-17 07:02:56 PM jodie583 hi sandi
2017-01-17 07:02:56 PM kathybrosrt Hi Sandi
2017-01-17 07:02:56 PM mzonneville WE have a volunteer that comes in and does the reading,
2017-01-17 07:03:00 PM debra our pastor incorporates a memorial service in our Bible study. weve also done three large services with families and friends. residents really appreciate being part of it.
2017-01-17 07:03:15 PM wendy5 we had a non entertainment birthday party and the residents loved being together visiting whew!
2017-01-17 07:03:20 PM akoppel the memorial service sounds like a really good idea
2017-01-17 07:03:21 PM kathyhughes Hello all we are talking about Memorial Services
2017-01-17 07:03:21 PM denisewiit I am going to talk with our clergy
2017-01-17 07:03:22 PM debra me too lisa2
2017-01-17 07:03:24 PM dorisc how you feel about music therpy
2017-01-17 07:03:27 PM 123504147 We have a Chinese resident this year so we have been doing a lot of Chinese New Year arts and crafts
2017-01-17 07:03:31 PM juliannag love music therapy
2017-01-17 07:03:32 PM donna61 ok
2017-01-17 07:03:33 PM samanthaculver we will be having one soon.
2017-01-17 07:03:45 PM samanthaculver we have not had one since i have been there.
2017-01-17 07:03:47 PM cynthiasickler we have a buddihist resident, what do you do
2017-01-17 07:03:49 PM denisewiit my facility is so small i think quarterly would work for us
2017-01-17 07:03:52 PM lesliepope HI everyone! This is my first live chat :)
2017-01-17 07:03:56 PM janicelawrence6 We are just getting started on ideas... so much to do
2017-01-17 07:03:57 PM denisewiit hello
2017-01-17 07:04:02 PM chriswills provide a meditation place
2017-01-17 07:04:02 PM debra kathybrosrt i like the memorial day idea!
2017-01-17 07:04:03 PM marissavega1274 activities are also the ones who print out pics for the services
2017-01-17 07:04:04 PM kerilforgues Welcome Leslie
2017-01-17 07:04:05 PM sandi The services make my residents very sad
2017-01-17 07:04:06 PM jsutherland our facility doesnt allow anything to do with death in the facility
2017-01-17 07:04:08 PM kathybrosrt One of the things I noticed when I put the memorial banner up is the residents going to gether and reminisicing about the person that passed
2017-01-17 07:04:11 PM kathyhughes talk to the resident and see what they want to do
2017-01-17 07:04:16 PM jodie583 When we did a memorial service, we gave out flowers - residents could help with this easily - gave the flower to a family representative that came forward when their name was called
2017-01-17 07:04:26 PM samanthaculver i have a johova (sp) witness couple and they dont celebrate birthdays i keep forgetting that
2017-01-17 07:04:28 PM 123504147 Memorial services are really important to our long term residents. I have reached out to our local hospice company and they have a spiritual leader that helps me with all my memorial services.
2017-01-17 07:04:43 PM kathybrosrt Thats cool 123
2017-01-17 07:04:45 PM chriswills cynthia: do for them as in what? activity or religious service?
2017-01-17 07:04:46 PM akoppel that's a shame jsuther, it's a part of life
2017-01-17 07:04:46 PM kathyhughes We also had guest books that residents and staff would sign for the resident that passed and we would send it to their family
2017-01-17 07:04:51 PM marissavega1274 hospice is great
2017-01-17 07:04:52 PM denisewiit hospice is a wonderful help
2017-01-17 07:04:53 PM jodie583 kathybrosrt: I like the banner idea - wish we had a separate place for them to go for "quiet time"
2017-01-17 07:04:58 PM samanthaculver like the guest book
2017-01-17 07:05:01 PM rebeccal we do something like that Kathy
2017-01-17 07:05:01 PM kathybrosrt now THATs a good idea Kathy
2017-01-17 07:05:06 PM cynthiasickler religious service and activity
2017-01-17 07:05:06 PM rissarie2013 i love tht kathy!
2017-01-17 07:05:11 PM jodie583 Guest Books - wow -
2017-01-17 07:05:13 PM kristina88 i love the guest book idea
2017-01-17 07:05:17 PM rebeccal we print out the obituary and have residents sign a booklet to give to the families
2017-01-17 07:05:18 PM conniew Our pastor that does a service each week incorporates any losses/deaths into the weekly service. The patients that knew the ones who passed appreciate the ability to share and be comforted in this type of setting. The pastor does a good job with this even if he did not know the one who passed.
2017-01-17 07:05:21 PM kathybrosrt lol feels like I'm talking to myself when I write Kathy :P
2017-01-17 07:05:21 PM amberrwetherill Two of our hospice venders are amazing and help with activities and the residents so much.
2017-01-17 07:05:26 PM sandi Our hospice does ours
2017-01-17 07:05:28 PM lesliepope I love the memorial idea. I have never thought of the need for closure that some residents may need after becoming friends with the other residetns they have lived with for possibly years!
2017-01-17 07:05:36 PM chriswills i studied buddhism for a few years under a monk, i might be able to help
2017-01-17 07:05:36 PM chantelleb88 every thursday a group of volunteers come and play the piano and we sing old hymes
2017-01-17 07:05:37 PM kathyhughes Thanks Kathy
2017-01-17 07:05:42 PM janicelawrence6 we serve cookies and coffe at memorials. Usaully in a round table setting, we pass around the microphone and let the residents, staff and family share their memories! Its quite tough and touching at the same time.
2017-01-17 07:05:44 PM kathybrosrt :)
2017-01-17 07:05:46 PM donna61 We have memorial services once a month and everyone is invited, we share all the things we knew about the resident during their stay and comforted the family
2017-01-17 07:05:52 PM mzonneville We post it on the calendars, we used to send the calendars to all the families, not so much now. But we do put poster up so that if the families see the posters they sometimes come.
2017-01-17 07:05:54 PM dorisc who provides grief to the resident
2017-01-17 07:05:57 PM jdw090882 Sorry I missed the topic
2017-01-17 07:06:05 PM pamgoodwin Ohhh, like that idea Kathy,,,going to initiate that one immediately.
2017-01-17 07:06:14 PM cynthiasickler oh please help, plus im interested about the buddist stuff
2017-01-17 07:06:15 PM kathyhughes Memorial services
2017-01-17 07:06:18 PM kathybrosrt social services and hospice handle the grief counciling
2017-01-17 07:06:25 PM lesliepope We honor the lives of the residents that have passed at the end of every resident council meeting. Our chaplain does this!
2017-01-17 07:06:41 PM kathyhughes Social Services should provide grief counsuling
2017-01-17 07:06:52 PM jodie583 we had to stop with the food at the memorial service, because sometimes resident would forget & think i-/
2017-01-17 07:06:54 PM kathybrosrt They do at our Facility
2017-01-17 07:06:56 PM denisewiit ours does minimul at best
2017-01-17 07:06:58 PM jessicarae We do put a in rememberance in the newsletter each month
2017-01-17 07:07:00 PM debra the banner and guest book are great suggestions
2017-01-17 07:07:06 PM jodie583 our ss dept - not so much
2017-01-17 07:07:08 PM lisa2 our chaplain always helps with the greiving process
2017-01-17 07:07:08 PM kathybrosrt We do to Jess
2017-01-17 07:07:08 PM kristina88 i feel like often times activities staff provide grief counsling as we are closer to the residents
2017-01-17 07:07:09 PM donna61 The family members never forget us and we never forget them
2017-01-17 07:07:10 PM chantelleb88 thank goodness once they get to a certain point they are sent to the medical floor at my hospital...but we have a social service person monday- friday who sets up services and appts for out pts
2017-01-17 07:07:12 PM mzonneville We have had a memorial service for just one family, the family requested to have her service at the nursing home because this was where she lived for so long, and she didn't want the other resident to miss out on her service.
2017-01-17 07:07:18 PM dorisc so do i work with the social workers
2017-01-17 07:07:21 PM rissarie2013 How often do you do your memorials? kathyhughes
2017-01-17 07:07:22 PM jodie583 I do singing & palliative basics at EOL
2017-01-17 07:07:25 PM conniew I have also done a small indoor fountain set up in the back of the activity room. I had a bowl of colorful pebbles I collected that sat next to the fountain and we invited patients, staff, and family members to visit this area. They could pick a pebble out and say a few worrds and place the pebble in the fountain. Most people responded well to this.
2017-01-17 07:07:28 PM denisewiit and I think we should. we know them best
2017-01-17 07:07:31 PM rissarie2013 i have a facily of 39 max
2017-01-17 07:07:36 PM kathyhughes Quarterly
2017-01-17 07:07:37 PM kathybrosrt Kathy did you know they added new Resident rights?
2017-01-17 07:07:37 PM jdw090882 we had a cross wall and a candle light service at the end of the year and invited all the famlies and residents
2017-01-17 07:07:45 PM kathyhughes Yes
2017-01-17 07:07:47 PM jodie583 connie - fountain - pebbles - cool
2017-01-17 07:07:49 PM denisewiit ?
2017-01-17 07:07:49 PM jamiebernard like that idea connie
2017-01-17 07:07:51 PM rissarie2013 okay
2017-01-17 07:07:58 PM chriswills well, we meditate everyday, so providing a quiet place daily is important
2017-01-17 07:08:07 PM kathyhughes There is information posted on the NCCAP website under FTag Fridays
2017-01-17 07:08:08 PM dorisc ok thx
2017-01-17 07:08:10 PM chantelleb88 but ive delt with my share of deaths being a cna for 10 years
2017-01-17 07:08:11 PM kathybrosrt I just read them a couple of weeks ago and informed the residents during council
2017-01-17 07:08:19 PM kathybrosrt ok
2017-01-17 07:08:23 PM chantelleb88 it never gets easier
2017-01-17 07:08:25 PM jamiebernard we used to do a memorial christmas tree with angels and tags on them for residents or their loved ones who had passed
2017-01-17 07:08:27 PM dorisc very helpful
2017-01-17 07:08:28 PM kathyhughes There is a lot of info there
2017-01-17 07:08:38 PM shannamschofield enter the chat room
2017-01-17 07:08:39 PM kathybrosrt Jamie I like that Idea to
2017-01-17 07:08:42 PM denisewiit i will have to check that out our meeting is friday
2017-01-17 07:08:50 PM janicelawrence6 one of our exercise leaders meditates after class with the residents. They love his zen! We have 20 people show up for that class.
2017-01-17 07:08:54 PM jessicarae awe Jamie we should be doing that now!
2017-01-17 07:08:56 PM denisewiit i lovve that jamie
2017-01-17 07:09:08 PM rebeccal i agree jessicarae!
2017-01-17 07:09:15 PM jamiebernard yeah im not sure why we stopped to be honest
2017-01-17 07:09:25 PM rissarie2013 my administrator and i were talking about how we want to make a memorial board
2017-01-17 07:09:27 PM jamiebernard theres so much to do around christmas time..
2017-01-17 07:09:29 PM shannamschofield Hi Everyone
2017-01-17 07:09:30 PM kathyhughes What do you all cover at REsident Council Meetings????????
2017-01-17 07:09:38 PM rissarie2013 with pictures and the cards ffrom the families we recieved
2017-01-17 07:09:40 PM 123504147 Yeah in California we had a whole slew of new regulations for our residents
2017-01-17 07:09:40 PM akoppel meditation sounds like fun, it's just hard to find a quiet place at my facility :|
2017-01-17 07:09:44 PM jamiebernard it always ends up being the food
2017-01-17 07:09:44 PM jessicarae food complaints
2017-01-17 07:09:52 PM jdw090882 residents menu
2017-01-17 07:09:54 PM denisewiit i go over what the next months calendar is about
2017-01-17 07:09:57 PM juliannag we go through each department and talk about concerns compliments and complaints
2017-01-17 07:09:58 PM samanthaculver lisa2 I had two hospice teams fighting about who was going to lead the service, i thought i was back in kindergarden
2017-01-17 07:10:01 PM janicelawrence6 Resident menu and updates.
2017-01-17 07:10:02 PM wendy5 i started with resident rights 1 and 2 Residents had a lot to say
2017-01-17 07:10:02 PM rebeccal mostly food, and building complaints
2017-01-17 07:10:04 PM jessicarae activity likes and dislikes
2017-01-17 07:10:05 PM marissavega1274 this time we covered the right to choose what activities they want to attend
2017-01-17 07:10:06 PM dorisc what are some grate way to rise monye for my department
2017-01-17 07:10:06 PM shannamschofield Food Complaints for sure
2017-01-17 07:10:09 PM lisa2 calendar for next month
2017-01-17 07:10:11 PM rissarie2013 each departemtn such as food laundry housekeeping activities social work
2017-01-17 07:10:11 PM denisewiit ask them what they would like on it
2017-01-17 07:10:12 PM ashley1 we cover all departments of our facilities
2017-01-17 07:10:18 PM rebeccal as well as upcoming events
2017-01-17 07:10:19 PM amberrwetherill We cover anything we are going to add or get rid of the next month, what is working and not working, our meal of the month, if they have any issues, new people and whatnot.
2017-01-17 07:10:20 PM akoppel food, what activities they want
2017-01-17 07:10:20 PM lisa2 suggestions or concerns
2017-01-17 07:10:23 PM denisewiit go over all the departments
2017-01-17 07:10:25 PM jamiebernard we invite each manager, they tell the residents what is going on in their departments and the residents can ask them questions
2017-01-17 07:10:25 PM sandi get resident ideas for programs especially outings
2017-01-17 07:10:25 PM rissarie2013 res choice meal
2017-01-17 07:10:31 PM kathybrosrt We go over the minutes from last month, the calendar, cna concerns, laundry, dietary, and any other concerns. Then we play resident rights bingo afterwards
2017-01-17 07:10:31 PM debra i dont attend the resident council meetings. only the social worker and food service do any of you attend?
2017-01-17 07:10:34 PM denisewiit any problems or concerns
2017-01-17 07:10:34 PM rissarie2013 entertainmetn and outings
2017-01-17 07:10:37 PM rissarie2013 suggestions
2017-01-17 07:10:40 PM ashley1 whether it would be anything good about each department to any complaints
2017-01-17 07:10:47 PM pamgoodwin Outings, food, complaints, R-rights,
2017-01-17 07:10:47 PM jodie583 Resident Council: Menus, Activity Calendar, Thumbs UP/DOWN for a dept & thank you notes
2017-01-17 07:10:49 PM juliannag i lead our program.
2017-01-17 07:10:51 PM rissarie2013 missing item. problems and concerns
2017-01-17 07:10:51 PM akoppel pretty much we go over every department
2017-01-17 07:10:59 PM samanthaculver lisa2 we do to
2017-01-17 07:11:00 PM rissarie2013 anything and everrything
2017-01-17 07:11:00 PM denisewiit one resident right per meeting is discussed
2017-01-17 07:11:08 PM chantelleb88 we dont do a council meeting...we do a community meeting monday and fridays and discuss what we do on our floor and the purpose of why they are there to get treatment
2017-01-17 07:11:10 PM 123504147 We cover resident concerns, resident rights, upcoming events, greivances
2017-01-17 07:11:11 PM jessicarae laundry issues, missing clothes
2017-01-17 07:11:16 PM kirstensch7 enter the chat room
2017-01-17 07:11:17 PM lisa2 we have an activity once a month where they go to the cafeteria of the hospital to eat lunch.Its fine dining and they plan the menu
2017-01-17 07:11:18 PM jodie583 Resdient council - where to find ombudsman info, survey info and who is the administrator/ss worker
2017-01-17 07:11:25 PM samanthaculver lisa2 why is it tagging you lisa2?
2017-01-17 07:11:32 PM kathyhughes We covered REsident Rights, had a speaker at each meeting on various topics and talked about what activities they would like
2017-01-17 07:11:35 PM rissarie2013 rights pledge of allegiance
2017-01-17 07:11:37 PM lisa2 we have the social worker talk to them on residents rights
2017-01-17 07:11:38 PM jamiebernard we usually only have a few vocal ones, usually the same folks, that will say something during the whole meeting
2017-01-17 07:11:38 PM kathybrosrt I like resident rights bingo though because if their is something they dont understand, it is discussed
2017-01-17 07:11:45 PM sandi I attend and address them as a department head. They control the meeting
2017-01-17 07:11:48 PM samanthaculver left the chat room
2017-01-17 07:11:56 PM donna61 Activities, food
2017-01-17 07:11:58 PM rebeccal I agree Jamie, it's always the same residents that speak up...
2017-01-17 07:11:58 PM rissarie2013 same her jamienernard
2017-01-17 07:11:59 PM cherluv enter the chat room
2017-01-17 07:12:02 PM sandi Same here lisa
2017-01-17 07:12:08 PM lesliepope My facility has a mostly Alzheimer's population. What do yall think of memorial ser
2017-01-17 07:12:09 PM shawna are the department heads there?
2017-01-17 07:12:10 PM samanthaculver enter the chat room
2017-01-17 07:12:14 PM rebeccal yes- shawna
2017-01-17 07:12:14 PM lisa2 we discuss if there was an issue the moth before ...if it got taken care of
2017-01-17 07:12:14 PM akoppel the adminstrator always comes to listen and help provide feed back
2017-01-17 07:12:18 PM kathybrosrt Half our dept heads dont show up..its dietary that comes to every meeting
2017-01-17 07:12:19 PM rissarie2013 same her lesliepope
2017-01-17 07:12:19 PM janicelawrence6 The residents complain at the front desk and it usually gets handled there, but we have a dining service meeting that can be quite 'meaty"
2017-01-17 07:12:25 PM denisewiit i guess i am lucky my residents dont really complain about our food
2017-01-17 07:12:25 PM cherluv Good evening!
2017-01-17 07:12:28 PM denisewiit hi
2017-01-17 07:12:36 PM kathybrosrt Hi Cher
2017-01-17 07:12:37 PM jessicarae shawana, not ours, its just recreation team there
2017-01-17 07:12:41 PM jamiebernard we have 60 residents and only about 12 show up
2017-01-17 07:12:42 PM janicelawrence6 Hi
2017-01-17 07:12:43 PM kerilforgues We ask about all departments, activities, laundry and food as well as any other topics they want to discuss
2017-01-17 07:12:45 PM kathyhughes We also covered the complaints from the last meeting
2017-01-17 07:12:56 PM donna61 yes
2017-01-17 07:12:57 PM lisa2 our residents complain mostly about coffee being cold.they want it so hot it could be dangerous
2017-01-17 07:12:57 PM kathyhughes Hello
2017-01-17 07:12:58 PM denisewiit yes we do that too kathy
2017-01-17 07:13:01 PM samanthaculver we do as well
2017-01-17 07:13:01 PM jamiebernard yes we do same kathy
2017-01-17 07:13:02 PM rissarie2013 there is not suppose to be any other staff or family involved other than myself anfd the residents is what i was told
2017-01-17 07:13:02 PM jodie583 our admin wants a new manager at the meeting every month, but the RC poo-poo'ed that idea - they only want who they want
2017-01-17 07:13:02 PM sandi Some of them bring up missing items from years ago...oye!
2017-01-17 07:13:05 PM buffyb1 Personal care, Dietary, Housekeeping, Activities, Maintenance and Laundry. Any concerns that they may have regarding any of the departments. Any suggestions on how to fix any problems they may see.
2017-01-17 07:13:06 PM janicelawrence6 Last month we had 3 out of roughtly 75
2017-01-17 07:13:10 PM juliannag i had 2 people at our resident council last week..but we just opened in november and this was the first meeting
2017-01-17 07:13:11 PM mzonneville WE always talk about resident rights and read them over
2017-01-17 07:13:18 PM kathyhughes It is up to the residents who they invite

123 Flash Chat is licensed to activitydirector.org