123 Flash Chat > Chat Rooms > Specialty Live Chats > Message History
DateTimeFromToMessage
2020-07-09 07:00:10 PM cchase yes suzanne
2020-07-09 07:00:14 PM cchase welcome everyone
2020-07-09 07:00:19 PM clcroom So sorry to hear that, Jamie.
2020-07-09 07:00:21 PM maninder ok
2020-07-09 07:00:23 PM diovanneb hello!
2020-07-09 07:00:28 PM feliciasuominen enter the chat room
2020-07-09 07:00:29 PM dianemgonzalez stay safe
2020-07-09 07:00:30 PM ehorton what is the topic
2020-07-09 07:00:30 PM jamie7 thank you. I love my residents
2020-07-09 07:00:30 PM jjmiller227 Hello
2020-07-09 07:00:42 PM ksellke1 left the chat room
2020-07-09 07:00:44 PM cchase did everyone read my notes?
2020-07-09 07:00:45 PM serinamcwha they must be so grateful for you jamie!
2020-07-09 07:00:48 PM turnerjennifer yes
2020-07-09 07:00:48 PM melh enter the chat room
2020-07-09 07:00:48 PM careyjeff yes
2020-07-09 07:00:52 PM lbaker1989 Yes!
2020-07-09 07:00:52 PM suzannemmartin I am glad for the help getting into this chat room
2020-07-09 07:00:55 PM michelled yes
2020-07-09 07:00:56 PM gwenbess I am here now.
2020-07-09 07:00:57 PM melh hello
2020-07-09 07:00:57 PM suzannemmartin yes
2020-07-09 07:00:57 PM vgreen enter the chat room
2020-07-09 07:00:59 PM serinamcwha no...i didn't see a note
2020-07-09 07:00:59 PM nlisdahl Yes I read your notes.
2020-07-09 07:00:59 PM ksellke1 enter the chat room
2020-07-09 07:01:00 PM michr enter the chat room
2020-07-09 07:01:10 PM cchase we are to stay on topic folks - this is another form of learning
2020-07-09 07:01:13 PM sierrafannin enter the chat room
2020-07-09 07:01:20 PM cchase interactive learning
2020-07-09 07:01:25 PM sierrafannin Hello!
2020-07-09 07:01:33 PM diovanneb Here's a question: How can we communicate effectively with our older adults?
2020-07-09 07:01:34 PM michr Hi every!one
2020-07-09 07:01:34 PM nlisdahl It's about how to communicate with the residents right?
2020-07-09 07:01:37 PM ehorton no notes about what
2020-07-09 07:01:45 PM clarissam enter the chat room
2020-07-09 07:01:53 PM cchase we have one every Thursday and you need to attend four to earn credit -
2020-07-09 07:01:53 PM maninder Patience is a key while communicating with our older adults
2020-07-09 07:01:54 PM sierrafannin By listening
2020-07-09 07:01:55 PM clarissam Hello
2020-07-09 07:02:02 PM julielangenderfer enter the chat room
2020-07-09 07:02:06 PM kayleeserafini Well in order to comminicate we need to be active listeners as well.
2020-07-09 07:02:07 PM melh know the people we care for, listen
2020-07-09 07:02:07 PM lynnh enter the chat room
2020-07-09 07:02:09 PM turnerjennifer and we have to stay the whole hour correct?
2020-07-09 07:02:12 PM cchase yes corrent - communicating with older adults
2020-07-09 07:02:12 PM feliciasuominen hey everyone!
2020-07-09 07:02:14 PM clcroom Learning their language is also another way of communicating.
2020-07-09 07:02:16 PM sherryllincoln Every Thursday ?
2020-07-09 07:02:17 PM yadi1 enter the chat room
2020-07-09 07:02:18 PM suzannemmartin They like to be spoken to as an adult and not a child, even the residents with dementia
2020-07-09 07:02:21 PM summerlane enter the chat room
2020-07-09 07:02:25 PM stargie69 yes maam...
2020-07-09 07:02:28 PM diovanneb correct
2020-07-09 07:02:29 PM jessiev1 Yep!
2020-07-09 07:02:30 PM flossie Eye contact, listening and being compassionate and understanding.
2020-07-09 07:02:30 PM jamie7 slowly and clearly
2020-07-09 07:02:35 PM nlisdahl I think it's important to look at their faces to communicate because some residents can't hear well or some have cognitive issues.
2020-07-09 07:02:38 PM yadi1 hello everyone.
2020-07-09 07:02:39 PM kayleeserafini Be patient and respectful
2020-07-09 07:02:39 PM lbaker1989 We can communicate with the older population by listening, learning their type of communication and speak slow and clear
2020-07-09 07:02:41 PM julielangenderfer Even speaking to children you should speak to them like adults. no one likes being talked down to.
2020-07-09 07:02:44 PM marisah4 enter the chat room
2020-07-09 07:02:49 PM ehorton slow and clear
2020-07-09 07:02:49 PM marisah4 hello
2020-07-09 07:02:51 PM dianemgonzalez body language, listening
2020-07-09 07:02:51 PM stargie69 yes , eye contact
2020-07-09 07:02:52 PM ksellke1 I think eye contact and paying attention to obody language are important
2020-07-09 07:02:52 PM michr I think talking to them about their work in the past or what they like to do opens up a conversation.
2020-07-09 07:02:53 PM diovanneb we have to speak slowly and make sure we maintain eye to eye contact when we talk to them
2020-07-09 07:02:54 PM julielangenderfer make sure you speak clearly and slowly, but not so slow that its belittling.
2020-07-09 07:02:55 PM maninder explaining them one thing at a time so it shows that we are focusing on one subject
2020-07-09 07:02:55 PM cchase yes - when you login your classroom there is a little calendar on the right - you will find the schedule there
2020-07-09 07:02:57 PM turnerjennifer I was always told to give them one step at a time and allow the step to sink in before repeating yourself
2020-07-09 07:02:57 PM melh they are adults and want to be heard, treated equally
2020-07-09 07:02:59 PM jamie7 many just enjoy normal conversations about their life and memories
2020-07-09 07:03:00 PM ehorton eye contact
2020-07-09 07:03:01 PM sherryllincoln Treat people the way you want to be treated...
2020-07-09 07:03:10 PM jjmiller227 active listenning is key
2020-07-09 07:03:12 PM racheldonohoue So my advice on communicating with the elderly is to first learn about their habits and the way they prefer to be talked to. For instance, I remember a resident that would become agitated if you approached her too quickly. So I remember to approach slowly and squat down at eye level with her in her wheel chair.
2020-07-09 07:03:13 PM stargie69 start with the right body language
2020-07-09 07:03:15 PM kayleeserafini Make sure to validate instead of arguing
2020-07-09 07:03:17 PM cchase yes - jennifer that is called chuncking
2020-07-09 07:03:23 PM stargie69 ensure comfort
2020-07-09 07:03:23 PM vgreen Active listening, feeling what that they are conveying. not disagreeing in a combative way, that they can percieve as combative, that is agitating to anyone who just wants to talk
2020-07-09 07:03:24 PM suzannemmartin I play music for them but I play what they like to listen to and sing along with them.
2020-07-09 07:03:26 PM cchase is is widely used with dementia
2020-07-09 07:03:26 PM marisah4 loud and clear
2020-07-09 07:03:28 PM michelled Listeninf is huge. All they want is to feel included. Like they have a choice.
2020-07-09 07:03:28 PM ehorton listen to what they are saying
2020-07-09 07:03:30 PM erittenhouse1683 Getting down on their level instead of talking over them.
2020-07-09 07:03:30 PM lwilliams10 I believe in being at their level so they can see you face. Listen to them and give them time- dont rush them
2020-07-09 07:03:31 PM smithtammyl enter the chat room
2020-07-09 07:03:35 PM stargie69 show empathy
2020-07-09 07:03:36 PM jessiev1 Active listening as well, pay attention to body language
2020-07-09 07:03:39 PM diovanneb also ASK INSTEAD OF ORDER
2020-07-09 07:03:39 PM lynnh eye contact make sure they have their devices on glasses hearing aids talk clear
2020-07-09 07:03:40 PM ehorton yes eye level
2020-07-09 07:03:51 PM stargie69 show proper respect
2020-07-09 07:03:51 PM feliciasuominen With the masks it is harder but we are sure to annunciate
2020-07-09 07:03:52 PM barbaramclaurin1 I believe that they need to be spoken to as adults and not as children.
2020-07-09 07:03:53 PM clcroom You should look everyone that you speak to in the eye. Annunciating is also key.
2020-07-09 07:03:54 PM jamie7 validate their concerns
2020-07-09 07:03:55 PM maninder i agree eye contact and active listening
2020-07-09 07:03:56 PM gwenbess It is important to maintain eye level with your residents. If they are seated you should sit beside them of them and not tower over them. They may feel intimidate by you .
2020-07-09 07:03:58 PM serinamcwha active listening also includes repeating what they said to them to ensure you/they understood what is being communicated
2020-07-09 07:04:00 PM nlisdahl Especially when all the staff have to wear their mask now....it's important to have good eye contact and be closer to them to talk loud and clear.
2020-07-09 07:04:00 PM cchase what is active listening??
2020-07-09 07:04:02 PM michelled I always try to be eye level.
2020-07-09 07:04:03 PM yadi1 eye level is always a plus.
2020-07-09 07:04:06 PM summerlane yes I think you should always stand facing the resident so they can see your face to help talk with them as well
2020-07-09 07:04:13 PM lbaker1989 Patient, kind and talk on their level, if they are in a wheelchair, you should be on their level, not standing above them talking
2020-07-09 07:04:15 PM melh validate , listen and repeat back is showig you are listening
2020-07-09 07:04:17 PM marisah4 responding and giving feedback
2020-07-09 07:04:22 PM suzannemmartin to listen to them with all senses
2020-07-09 07:04:23 PM paula12 enter the chat room
2020-07-09 07:04:26 PM racheldonohoue Talking to residents as you would any other adult. Treat them with respect, don't talk to them as if they were a child.
2020-07-09 07:04:26 PM cchase yes summer always in front
2020-07-09 07:04:27 PM turnerjennifer getting their attention is another way. Sometimes you have to eliminate background distractions
2020-07-09 07:04:29 PM ehorton validate listen and repeat
2020-07-09 07:04:29 PM flossie Sometimes it is important to repeat what is being said so that they know you are listening to them
2020-07-09 07:04:29 PM melh and then giving feedback
2020-07-09 07:04:30 PM maryneals48 enter the chat room
2020-07-09 07:04:31 PM nlisdahl Active listening is to responding back to the patient.
2020-07-09 07:04:39 PM lwilliams10 Giving the resident your full attention while they are talking. Dont get distracted
2020-07-09 07:04:40 PM julielangenderfer Giving feedback and also not thinking about other things while listening. respoding directly and kindly
2020-07-09 07:04:41 PM smithtammyl is this chat for communicating with older adulkts
2020-07-09 07:04:41 PM jamie7 Staying engaged in the conversastion not pacing or looking else where and just agreeing
2020-07-09 07:04:47 PM clcroom Taking in what has been said and then repeating it back in differeint words to make sure that you understand what is tryingto be said by him/her.
2020-07-09 07:04:50 PM racheldonohoue Have a good sense of humor :D
2020-07-09 07:04:55 PM diovanneb Active listeners avoid interrupting at all costs, summarize and repeat back what they have heard, and observe body language to give them an extra level of understanding.
2020-07-09 07:05:02 PM paula12 get down on the residents level
2020-07-09 07:05:02 PM suzannemmartin yes they do not like to be interrupted while they are trying to speak to you
2020-07-09 07:05:03 PM gwenbess You listen to hear and not to respond. you must be a good listerner.
2020-07-09 07:05:05 PM cchase so active listening means that you are not thinking of your response - you are focused on what is being said
2020-07-09 07:05:05 PM barbaramclaurin1 Active listening is to listen by giving them eye contact. Also to ask open ended questions.
2020-07-09 07:05:06 PM maninder in current world, we proud ourselves of multitasking. It is important to note that while communicating with older adults, you focus just on that. Give their full attention, provide feedback
2020-07-09 07:05:06 PM lbaker1989 active listening is keeping eye contact while they are talking
2020-07-09 07:05:12 PM jessiev1 yes
2020-07-09 07:05:13 PM melh yes
2020-07-09 07:05:14 PM diovanneb yes
2020-07-09 07:05:15 PM lbaker1989 yes
2020-07-09 07:05:15 PM kayleeserafini The 5 question method is also very helpful. Asking 5 questions when trying to redirect. It helps the residents feel listened to and that you care what they are saying all while redirecting.
2020-07-09 07:05:16 PM julielangenderfer Sure
2020-07-09 07:05:16 PM vgreen Active listening is a technique
2020-07-09 07:05:18 PM michelled yes
2020-07-09 07:05:19 PM careyjeff yes
2020-07-09 07:05:19 PM serinamcwha and making sure it is understood
2020-07-09 07:05:22 PM maninder yes
2020-07-09 07:05:22 PM lwilliams10 yes
2020-07-09 07:05:23 PM sherryllincoln Listen, understand, respond and remember
2020-07-09 07:05:24 PM nlisdahl yes
2020-07-09 07:05:25 PM ksellke1 Active listen can include repeating what they said, so that they know you are listening
2020-07-09 07:05:25 PM cchase we get busy - and think ahead alot
2020-07-09 07:05:31 PM jjmiller227 Listenning more than talking; repeat back to them and making sure they know they are understood
2020-07-09 07:05:31 PM marisah4 thats true '
2020-07-09 07:05:32 PM lwilliams10 yes we do
2020-07-09 07:05:32 PM careyjeff Dont assume
2020-07-09 07:05:33 PM jessiev1 true
2020-07-09 07:05:34 PM melh true
2020-07-09 07:05:37 PM maninder thats very true
2020-07-09 07:05:38 PM maryneals48 Hi Is this the chat for Mrs. Celesta
2020-07-09 07:05:41 PM diovanneb we sometimes tend to interrupt
2020-07-09 07:05:42 PM gracepadua I think its huge when we don't treat them like children. Super important
2020-07-09 07:05:43 PM feliciasuominen right!
2020-07-09 07:05:43 PM michelled right
2020-07-09 07:05:44 PM clcroom Hard to not get ahead of ourselves at times.
2020-07-09 07:05:45 PM arshieta83 enter the chat room
2020-07-09 07:05:48 PM suzannemmartin yes we need to slow down and just be there with them in the moment
2020-07-09 07:05:53 PM cchase I am Celeste
2020-07-09 07:05:54 PM dianemgonzalez yes, giving them all our attention
2020-07-09 07:05:58 PM lbaker1989 this is hard to read fast and type
2020-07-09 07:05:58 PM melh but we need to slow down and be in the now when you are with someone not worry about whats next
2020-07-09 07:06:03 PM barbaramclaurin1 Some times we need to repeat things to make sure they have heard us.
2020-07-09 07:06:07 PM paula12 listen and understand what the resident is saying
2020-07-09 07:06:11 PM gracepadua And try not to get frustrated after repeating yourself a bunch of times. Patience
2020-07-09 07:06:11 PM clarissam slow down and speak clear
2020-07-09 07:06:17 PM marisah4 all great points
2020-07-09 07:06:18 PM cynmoe Has it started? I'm not hearing anything.
2020-07-09 07:06:20 PM maryneals48 Hi How is everyone
2020-07-09 07:06:21 PM careyjeff cant read lips now
2020-07-09 07:06:23 PM turnerjennifer Gentle and soft voice. Don't want to scare them lol
2020-07-09 07:06:26 PM jamie7 Sometimes we are the only people they have to talk to so it is very important for them.
2020-07-09 07:06:28 PM vgreen active listening requires fully concentrating, understanding, responding and then remebering what is being said
2020-07-09 07:06:28 PM diovanneb it is through active listening that we gain thier trust
2020-07-09 07:06:34 PM kayleeserafini As adults we tend to get distracted every ten minutes so we need to remind ourselves to be attentive.
2020-07-09 07:06:35 PM melh yes
2020-07-09 07:06:37 PM cchase yes barbara good- repeat then ask them to remind you of what was discussed
2020-07-09 07:06:38 PM summerlane take your time, dont make them feel rushed or it can frustrate them if they cant find words quickly
2020-07-09 07:06:39 PM flossie Don't make them feel rushed
2020-07-09 07:06:39 PM erittenhouse1683 We shouldn't talk to them like they won't understand
2020-07-09 07:06:40 PM gracepadua Agreed Jamie
2020-07-09 07:06:41 PM nlisdahl If the residents don't understand you, repeat to them until they understand you clearly.
2020-07-09 07:06:44 PM marisah4 you have to face them as well directly
2020-07-09 07:06:44 PM gwenbess We also have to be mindful of where they are at congnitively. They may be at another place in time in their minds. We dont wanat to confuse them anymore than they already are.
2020-07-09 07:06:56 PM cchase ask them to repeat back - help them do that successfully
2020-07-09 07:06:57 PM barbaramclaurin1 We also need to verify they have heard what we have said.
2020-07-09 07:07:03 PM serinamcwha join them in their world -
2020-07-09 07:07:04 PM paula12 i alewya repeat back what the resident said
2020-07-09 07:07:04 PM melh yes
2020-07-09 07:07:08 PM lbaker1989 yes
2020-07-09 07:07:08 PM ehorton yes
2020-07-09 07:07:11 PM nlisdahl yes
2020-07-09 07:07:12 PM lwilliams10 correct
2020-07-09 07:07:12 PM lynnh yes very true
2020-07-09 07:07:13 PM clarissam i agree
2020-07-09 07:07:13 PM diovanneb yes
2020-07-09 07:07:15 PM julielangenderfer yep
2020-07-09 07:07:15 PM michelled yes
2020-07-09 07:07:17 PM lbaker1989 use the hand over hand aproach
2020-07-09 07:07:18 PM maryneals48 yes
2020-07-09 07:07:18 PM melh shows you are listening, there with them
2020-07-09 07:07:19 PM jjmiller227 yes indeed
2020-07-09 07:07:19 PM careyjeff agreee
2020-07-09 07:07:23 PM suzannemmartin sometimes they speak softly so you have to get close to them to understand what they are trying to say
2020-07-09 07:07:24 PM cchase the books say you should have your lips at the same level as their lips
2020-07-09 07:07:26 PM jessiev1 Questions with simple yes or no answers for those that are cognitively impaired.
2020-07-09 07:07:27 PM feliciasuominen agreed
2020-07-09 07:07:30 PM tashawade enter the chat room
2020-07-09 07:07:35 PM turnerjennifer agreed
2020-07-09 07:07:35 PM gracepadua I try to show them what I'm talking about rather than telking them
2020-07-09 07:07:36 PM serinamcwha eye level communication
2020-07-09 07:07:38 PM maninder agreed
2020-07-09 07:07:39 PM cchase hey tasha welcome
2020-07-09 07:07:40 PM melh eye level
2020-07-09 07:07:40 PM kayleeserafini Body language, and hand gestures are helpful for residents who may have a hard time communicating
2020-07-09 07:07:42 PM smithtammyl thats very help fulf
2020-07-09 07:07:43 PM nlisdahl agreed
2020-07-09 07:07:46 PM marisah4 very nice
2020-07-09 07:07:47 PM ehorton cyep
2020-07-09 07:07:49 PM michelled Makes sense
2020-07-09 07:07:49 PM sierrafannin talk with them not at them
2020-07-09 07:07:49 PM clcroom I try to keep myself at eye level.
2020-07-09 07:07:50 PM careyjeff CANT READ LIPS NOW
2020-07-09 07:07:52 PM gracepadua Instead of being like "what do you want for lunch?" Show them 2 options and let them point
2020-07-09 07:07:53 PM maryneals48 eye level
2020-07-09 07:07:54 PM lbaker1989 your tone of voice ]=
2020-07-09 07:07:56 PM racheldonohoue Another good point is that if the resident is in a different reality, it is important not to correct them, and let them know that their reality is valid.
2020-07-09 07:08:00 PM ksellke1 Nodding your head, making facial expresions that correalte with the conversation
2020-07-09 07:08:09 PM turnerjennifer agreed racheldonohoue
2020-07-09 07:08:12 PM maryneals48 always speak clearly an slow
2020-07-09 07:08:15 PM michaeld enter the chat room
2020-07-09 07:08:16 PM cchase yes - good on body language comments
2020-07-09 07:08:21 PM gracepadua Instead of saying "go to room 266," walk with them and show them
2020-07-09 07:08:21 PM ehorton cant see facial expressions now
2020-07-09 07:08:24 PM michaeld Hello all!
2020-07-09 07:08:26 PM smithtammyl how do you helpsomeone who always yells outhelp me
2020-07-09 07:08:27 PM marisah4 mirror them
2020-07-09 07:08:31 PM clarissam watch body language
2020-07-09 07:08:33 PM gwenbess My residents have gotten upset with me because i have to wear the mask. Some read lips and it is difficult for them. i have to be creative at times.
2020-07-09 07:08:36 PM suzannemmartin Covid masks are not as easy to communicate with them right now
2020-07-09 07:08:37 PM barbaramclaurin1 Yes. I have found that communicating with them while looking them in the face and being totally involved with what they are saying makes them feel special and important.
2020-07-09 07:08:38 PM michelled Right now it is kind of hard with a mask on. They can't see your face
2020-07-09 07:08:44 PM melh why are they yelling help me
2020-07-09 07:08:46 PM dianemgonzalez depending where they are at, a simple touch or smile. Communication boards come in handy as well
2020-07-09 07:08:52 PM ksellke1 Yes Masks are tough!
2020-07-09 07:08:53 PM jamie7 even nonverbal will communicate and will enjoy the interaction. watch body lauguage and respond
2020-07-09 07:08:53 PM feliciasuominen yeah some residents actually get mad at me for wearing a mask but I never risk taking it off
2020-07-09 07:08:54 PM lbaker1989 yes! The mask makes it so difficult
2020-07-09 07:08:55 PM arshieta83 I agree
2020-07-09 07:08:58 PM maryneals48 try to keep them claim and ask whats wrong
2020-07-09 07:09:00 PM julielangenderfer Three different masks
2020-07-09 07:09:00 PM serinamcwha body language is a good way to anticipate what they might be needing
2020-07-09 07:09:05 PM cchase well - not too slow - those with dementia may not be able to retain the conversation and the longer it takes to discuss the less they remember
2020-07-09 07:09:07 PM serinamcwha some one yelling help me all the time might be in pain
2020-07-09 07:09:08 PM summerlane approach from the front, comming up behind them could startle them
2020-07-09 07:09:08 PM careyjeff WHAT ABOUT WRITING ON A BOARD?
2020-07-09 07:09:09 PM racheldonohoue I can imagine masks would be hard. Especially with the sound barrier.
2020-07-09 07:09:11 PM diovanneb I agree...they can understand us better without the masks on
2020-07-09 07:09:11 PM paula12 its hard for residents who cant read your lips or see your face
2020-07-09 07:09:14 PM ehorton thumbs up and down for yes and no
2020-07-09 07:09:18 PM lynnh look for gestures of the eyes and boby movement
2020-07-09 07:09:19 PM melh mask make it hard but a touch on the arm works
2020-07-09 07:09:20 PM maninder @Celeste- what can we do in COVID- 19, that will still help us communicate beter
2020-07-09 07:09:21 PM gailgilberto enter the chat room
2020-07-09 07:09:22 PM clarissam resident know when you are upset if you have bad body language
2020-07-09 07:09:24 PM maninder better*
2020-07-09 07:09:27 PM julielangenderfer Speaking slowly and distinctly
2020-07-09 07:09:29 PM marisah4 i just talk clearer and louder until they hear me even with the mask and i inch closer each time
2020-07-09 07:09:36 PM sierrafannin i agree they know if you are upset or angry
2020-07-09 07:09:37 PM marisah4 or write it down
2020-07-09 07:09:39 PM lbaker1989 I speak louder
2020-07-09 07:09:39 PM kayleeserafini Writting on board works well for residents with hearing problems and/or are deaf.
2020-07-09 07:09:42 PM gracepadua During COVID I've started carrying a pen and post-it notes around
2020-07-09 07:09:46 PM lbaker1989 yes, or write it downm
2020-07-09 07:09:46 PM melh body language and tone they know these
2020-07-09 07:09:49 PM diovanneb we need to talk to them face to face and eye level
2020-07-09 07:09:52 PM gracepadua So after like 3 gimes they cant hear me I just write it
2020-07-09 07:09:53 PM racheldonohoue So smart Grace!
2020-07-09 07:09:54 PM lwilliams10 communication boards work fo rsome of my residents right now
2020-07-09 07:09:55 PM cchase use pictures if need be to help clarify communications
2020-07-09 07:09:58 PM serinamcwha white boards are great for alternative communication
2020-07-09 07:10:01 PM ehorton you carry a board around
2020-07-09 07:10:01 PM paula12 yes residents can tell of you are upset
2020-07-09 07:10:02 PM melh yes
2020-07-09 07:10:02 PM serinamcwha pictograms
2020-07-09 07:10:09 PM cchase yes communication boards
2020-07-09 07:10:11 PM marisah4 we love the white board
2020-07-09 07:10:12 PM suzannemmartin I have a few people with white boards and we communicate that way
2020-07-09 07:10:14 PM maryneals48 pictures are great to use
2020-07-09 07:10:15 PM yadi1 Yes body language is very important, with the mask that we have to wear, our Residents cant really see our facial expressions, which are very important when speaking to someone, so the tone of my voice is very important as well.
2020-07-09 07:10:15 PM jessiev1 yep
2020-07-09 07:10:18 PM lbaker1989 yes! pictures do help a great deal
2020-07-09 07:10:21 PM arshieta83 asking simple question also yes or no question
2020-07-09 07:10:23 PM smithtammyl i find they get frustrated when they cant understand me with my mask on
2020-07-09 07:10:23 PM paula12 i write things down so the resident can read it
2020-07-09 07:10:25 PM maninder thank you! - writing it down and visuals sounds alternatives
2020-07-09 07:10:26 PM nlisdahl If the resident is completely deaf and can't communicate with hearing staff. Writing on the board to understand what the staff is trying to say. If the staff knows sign language, it's a great way to use sign language to communicate with the deaf resident.
2020-07-09 07:10:28 PM lwilliams10 Our therapy department is very good at providing residents with picture boards. they help tremendously
2020-07-09 07:10:31 PM gwenbess ive though of creating a picture board. Would that not be appropriate?
2020-07-09 07:10:34 PM careyjeff SHOW PHYSICAL OPTIONS SUCH AS DIFFERENT SNACKS SHOW THEM LET THEM CHOOSE
2020-07-09 07:10:35 PM turnerjennifer dry erase boards are an awesome way to communicate with someone who can't hear
2020-07-09 07:10:37 PM cchase Monitor and control your nonverbal behavior
2020-07-09 07:10:37 PM clarissam thats a good idea use a communication board
2020-07-09 07:10:39 PM serinamcwha but be careful with residents who may not be able to read or understand written words any more :(
2020-07-09 07:10:51 PM erittenhouse1683 For some of our folks we use Magic Ears so they can hear us better.
2020-07-09 07:10:51 PM cchase Minimize background noise
2020-07-09 07:10:54 PM careyjeff USE A COMMUNICATION BOARD WITH PICTURES
2020-07-09 07:10:55 PM heidimilesmetcalfe enter the chat room

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