123 Flash Chat > Chat Rooms > Specialty Live Chats > Message History
DateTimeFromToMessage
2020-12-10 08:31:15 PM byefelicia Wow!
2020-12-10 08:31:32 PM cchase or a significant change
2020-12-10 08:31:41 PM byefelicia If reviewed quarterly, is it also planned quarterly?
2020-12-10 08:31:51 PM tonyaharris82 wow
2020-12-10 08:31:51 PM tonyaharris82 did not know that
2020-12-10 08:32:25 PM desiraes i had to do this today after our care plan meeting
2020-12-10 08:32:33 PM byefelicia I didn't know that either
2020-12-10 08:32:34 PM cchase it is reviewed quarterly but the care plan is not going to necessarily updated if the goals have not been yet met
2020-12-10 08:32:45 PM cchase or the goals remain appropriate
2020-12-10 08:32:47 PM desiraes absalutely
2020-12-10 08:32:49 PM sarabrophy Where do you just make normal notes you want to keep
2020-12-10 08:33:17 PM cchase as a matter of records - in the progress notes
2020-12-10 08:33:31 PM sarabrophy ok
2020-12-10 08:33:32 PM klevengood so progress notes are to be done daily and reviewd quarterly?
2020-12-10 08:33:40 PM cchase so now we need SMART GOALS
2020-12-10 08:34:02 PM sarabrophy which is
2020-12-10 08:34:11 PM byefelicia Specific Mesurable Attainable Relatable (that's not right) and Time
2020-12-10 08:34:22 PM rdonatien good to know.
2020-12-10 08:34:34 PM klevengood oh, ok.
2020-12-10 08:34:44 PM cchase progress notes are reviewed quarterly - but I recommend that you keep notes for yourself daily, weekly so you can get those quarterly notes done quickly and accurately
2020-12-10 08:34:45 PM klevengood I was so confused..
2020-12-10 08:34:53 PM klevengood ok
2020-12-10 08:34:54 PM klevengood ty
2020-12-10 08:35:05 PM cchase tell me about smart goals
2020-12-10 08:35:18 PM tonyaharris82 I have to write notes for myself to remember everything anyway
2020-12-10 08:35:18 PM lakeisha83 where do we keep our daily notes?
2020-12-10 08:35:29 PM cchase out of sight
2020-12-10 08:35:36 PM byefelicia ell-established tool that you can use to plan and achieve your goals.
2020-12-10 08:35:36 PM tonyaharris82 what are smart goals?
2020-12-10 08:35:41 PM byefelicia well-established
2020-12-10 08:35:41 PM cchase in the AD's office
2020-12-10 08:35:42 PM desiraes s-specific
2020-12-10 08:35:53 PM desiraes m-measurable
2020-12-10 08:35:54 PM cchase smart goals are for your care plans
2020-12-10 08:36:06 PM cchase  S – pecific (simple, sensible, significant). M – easurable (meaningful, motivating). A – achievable (attainable, manageable). R – elevant (reasonable, realistic and results-based). T – ime (time sensitive and limited).
2020-12-10 08:36:11 PM desiraes a-achieable
2020-12-10 08:36:17 PM desiraes r-relevanrt
2020-12-10 08:36:19 PM byefelicia Woo-hoo I was close
2020-12-10 08:36:21 PM desiraes t-time
2020-12-10 08:36:33 PM byefelicia couldn't remember the "R"
2020-12-10 08:36:54 PM cchase Vague, ambiguous, and generalized goals tend to lend themselves to misinterpretation. When interpretation varies too much, it can derail any progress made. Be sure to lay out the “roadmap” to make the specific goal reachable and leading the way to a successful outcome.
2020-12-10 08:37:27 PM desiraes k
2020-12-10 08:37:40 PM cchase Measurable: Incorporate predetermined precise quantities, amounts, dates, and so on to turn your goals into stepping stones that lead you to take the first step, then to the next step in the correct order and sequence.
2020-12-10 08:39:25 PM cchase i.e. Mary will attend worship music 1X/day every morning for 90 days or until next review datte
2020-12-10 08:39:52 PM rdonatien An example or a smart goal...thank you!
2020-12-10 08:39:57 PM byefelicia We can use the "W"'s in the smart goals like Who: Who is involved in this goal? Mary What: What do I want to accomplish? Where: Where is this goal to be achieved? When: When do I want to achieve this goal? Why: Why do I want to achieve this goal?
2020-12-10 08:40:00 PM sarabrophy nice
2020-12-10 08:40:17 PM desiraes agree felicia
2020-12-10 08:40:27 PM cchase so you know what type of music Mary should attend - and you know how often and for how long
2020-12-10 08:40:28 PM klevengood good idea felicia
2020-12-10 08:40:34 PM tonyaharris82 felicia I like that
2020-12-10 08:40:54 PM cchase the W's fit but most current literature in about SMART goals
2020-12-10 08:40:57 PM rdonatien exact
2020-12-10 08:41:06 PM byefelicia Thanks, I use SMART goals for my personal training clients
2020-12-10 08:41:35 PM cchase care plan goals - must have who's voice>??
2020-12-10 08:41:41 PM klevengood resident's
2020-12-10 08:41:42 PM tonyaharris82 resident
2020-12-10 08:41:43 PM rdonatien REsidents
2020-12-10 08:41:48 PM lakeisha83 the resident
2020-12-10 08:41:52 PM desiraes the resident's voice
2020-12-10 08:41:52 PM sarabrophy residents
2020-12-10 08:42:00 PM cchase good
2020-12-10 08:42:00 PM byefelicia the resident
2020-12-10 08:42:01 PM kellisheehan residents
2020-12-10 08:42:27 PM cchase sometimes you will need a temporary goal - i.e. res. has an uti
2020-12-10 08:42:43 PM cchase Status change can be temporary in nature such as a respiratory illness or UTI (more to come on this topic in Short Term Care Plan
2020-12-10 08:43:16 PM cchase the short term care plan is temporary - to address something that will be short in duration
2020-12-10 08:43:41 PM byefelicia that makes a lot of sense
2020-12-10 08:44:01 PM rdonatien Looking forward to that discussion...Very informative chat. Thank you!
2020-12-10 08:44:50 PM klevengood would this be put in the progress notes? if there is a short term plan enacted? Or would your have to write a new plan?
2020-12-10 08:44:51 PM rdonatien thank you for the clarity on Progress Notes
2020-12-10 08:45:15 PM cchase by the way - it is a good idea to review your care plan for new res. within the first 30 days... then go to the 90 day review
2020-12-10 08:45:48 PM cchase you want to be sure that the care plan is appropriate for the new resident so good to check it earlier
2020-12-10 08:46:39 PM sarabrophy good point
2020-12-10 08:46:41 PM cchase progress notes would note: short term c/p for temporary illness
2020-12-10 08:46:47 PM klevengood ok
2020-12-10 08:46:52 PM cchase under the nursing oversight
2020-12-10 08:46:54 PM tonyaharris82 left the chat room
2020-12-10 08:46:54 PM tonyaharris82 enter the chat room
2020-12-10 08:47:24 PM cchase do you all make participation records
2020-12-10 08:47:33 PM desiraes yes i do
2020-12-10 08:47:38 PM klevengood yes
2020-12-10 08:47:48 PM byefelicia only within your scope of dept or activity
2020-12-10 08:47:50 PM lakeisha83 not required at my facility
2020-12-10 08:47:50 PM cchase good - surveyors are all over that
2020-12-10 08:47:55 PM klevengood its an easy way to make sure everyone is meeting their goals
2020-12-10 08:47:56 PM kellisheehan yes
2020-12-10 08:48:08 PM sarabrophy yes
2020-12-10 08:48:13 PM tonyaharris82 is that to show what residents who has participated?
2020-12-10 08:48:15 PM sarabrophy PCC charting
2020-12-10 08:48:15 PM cchase correct
2020-12-10 08:48:16 PM desiraes we write it on attendance paper i have made and then document it into the ahc we use for our documenting
2020-12-10 08:48:40 PM cchase yes - remember that residents DO NOT HAVE TO ATTEND
2020-12-10 08:48:48 PM rdonatien yes...in POC
2020-12-10 08:49:46 PM cchase but also remember that you MUST INVITE THEM TO ATTEND
2020-12-10 08:49:52 PM desiraes right
2020-12-10 08:49:57 PM byefelicia Yes
2020-12-10 08:50:05 PM desiraes it is their right to attend or not to attend
2020-12-10 08:50:08 PM cchase and YOU MUST DOCUMENT THAT YOU EXTENDED the invitation but it was refused
2020-12-10 08:50:15 PM desiraes right
2020-12-10 08:50:25 PM desiraes document is proff it happened
2020-12-10 08:50:33 PM rdonatien we enter receords of 1:1, daily progress note which we used for quarterly Care plan reviews and updates.
2020-12-10 08:50:54 PM cchase so now everyone is all set with documentation !!!! wuhooo
2020-12-10 08:51:06 PM desiraes yeah!!!!
2020-12-10 08:51:06 PM sarabrophy lets hope! :)
2020-12-10 08:51:07 PM kellisheehan YES WJHHHOOOOOHOOOOOO
2020-12-10 08:51:07 PM byefelicia yes ma'am
2020-12-10 08:51:19 PM desiraes (H)
2020-12-10 08:51:23 PM ashuk yes mam
2020-12-10 08:51:24 PM tonyaharris82 yesssss we are yayyyy
2020-12-10 08:51:28 PM cchase how are you all feeling about documentation
2020-12-10 08:51:36 PM desiraes very good
2020-12-10 08:51:38 PM klevengood good
2020-12-10 08:51:41 PM lakeisha83 i still have questions
2020-12-10 08:51:41 PM tonyaharris82 good
2020-12-10 08:51:42 PM byefelicia I'm learning how to utilize it
2020-12-10 08:51:52 PM lakeisha83 like for a war meeting or quapy
2020-12-10 08:52:02 PM lakeisha83 what kind of documents are those
2020-12-10 08:52:04 PM cchase ok lakeisha - put those questions out there -
2020-12-10 08:52:04 PM rdonatien I am much more informed
2020-12-10 08:52:05 PM byefelicia so do I lakeisha83
2020-12-10 08:52:39 PM cchase war meeting ??
2020-12-10 08:52:57 PM sarabrophy group meeting or social club
2020-12-10 08:52:58 PM tonyaharris82 do activities have to attend quapy?
2020-12-10 08:53:00 PM desiraes what is a war meeting?
2020-12-10 08:53:00 PM cchase am I reading that correctly?
2020-12-10 08:53:05 PM lakeisha83 It's a meeting at my facility and the AD has to be present
2020-12-10 08:53:23 PM desiraes in my facility the activity director attends quapi
2020-12-10 08:53:25 PM klevengood that seems like an intese name for a meeting lol
2020-12-10 08:53:30 PM lakeisha83 At my facility I also attend quapy mettings
2020-12-10 08:53:36 PM tonyaharris82 ok
2020-12-10 08:53:38 PM cchase quality improvement - all staff should be involved in those meeting
2020-12-10 08:53:40 PM klevengood whats quapy?
2020-12-10 08:53:43 PM tonyaharris82 good to know
2020-12-10 08:53:55 PM sarabrophy yes
2020-12-10 08:54:00 PM lakeisha83 I also have to document an UDA
2020-12-10 08:54:12 PM sarabrophy what is UDA?
2020-12-10 08:54:17 PM desiraes at my facility the department heads/leadership team attends quapi
2020-12-10 08:54:22 PM byefelicia seems as though many of you are already working in your field
2020-12-10 08:54:26 PM lakeisha83 Something on pcc
2020-12-10 08:54:29 PM rdonatien this is timely, I will be sharing this information in my next staff meeting on Care Plans driven activities. Thank you!
2020-12-10 08:54:53 PM cchase felicia - some of the students do work but not all
2020-12-10 08:55:22 PM cchase it will be easier once you are in the environment and see how the documents move through the depts.
2020-12-10 08:55:24 PM tonyaharris82 I think I'm the only one not. I work as a Staffing Coordinator/Supplies but I'm slowly transitioning to the activity role so all of this is new to me
2020-12-10 08:55:35 PM byefelicia I enjoy the chats, because since I'm not working in the field, I'm learning a lot
2020-12-10 08:55:43 PM desiraes everything takes time
2020-12-10 08:56:03 PM lakeisha83 I just took over the activity department about 2 weeks ago at my facility
2020-12-10 08:56:03 PM cchase felicia - and all - use the student forums
2020-12-10 08:56:14 PM sarabrophy I have only been in the position for a few months and have a lot to learn
2020-12-10 08:56:20 PM desiraes me too lakeisha
2020-12-10 08:56:22 PM byefelicia Thanks, I have used the student forum
2020-12-10 08:56:31 PM cchase I set those up so you all can communicate together on assign. and anything research you need
2020-12-10 08:56:43 PM lakeisha83 Im lost because I thought it was all abpout games til the paperwork came up
2020-12-10 08:56:43 PM klevengood i have been acitvity assistant for a little over a year, our director is retiring Dec 31.
2020-12-10 08:57:15 PM cchase maybe an opprtunity for you to move up in Dec. ??
2020-12-10 08:57:16 PM tonyaharris82 left the chat room
2020-12-10 08:57:17 PM tonyaharris82 enter the chat room
2020-12-10 08:57:34 PM desiraes i do hate it when people say your job is so easy your just activites
2020-12-10 08:57:46 PM klevengood yes, that's why I am here :)
2020-12-10 08:57:47 PM lakeisha83 Its deeper than that!!!
2020-12-10 08:57:49 PM sarabrophy I understand that!
2020-12-10 08:57:54 PM byefelicia I hear that a lot being a fitness manager
2020-12-10 08:58:04 PM cchase hope folks do not say that - clearly they know not what they are talking about
2020-12-10 08:58:18 PM desiraes nope they have no idea
2020-12-10 08:58:18 PM klevengood an the director is off til the last week of dec due to her husband being ill
2020-12-10 08:58:26 PM sarabrophy no they do not
2020-12-10 08:58:29 PM cchase they only see the events being played out and not the work behind it
2020-12-10 08:58:31 PM rdonatien don't mind if I do not respond, I am documenting as we speak...Keep talking, I am listening
2020-12-10 08:58:38 PM desiraes that is right
2020-12-10 08:58:38 PM tonyaharris82 I enjoyed being activity assistant because it was all fun and games but learning the things I've learned over the last 2 weeks I'm nervous yet intrigued
2020-12-10 08:58:39 PM kellisheehan desirea i hear tha everyday
2020-12-10 08:59:07 PM desiraes oh i hear it all the time
2020-12-10 08:59:18 PM kellisheehan its so annoying
2020-12-10 08:59:28 PM klevengood I started July 2019 and march 2020 we shut down due to covid and the director was off for 3 months as precaution.... its been an experience lol
2020-12-10 08:59:37 PM cchase that is a wrap folks ---- remember that you need to write a half page to earn the grade
2020-12-10 08:59:52 PM klevengood thank you everyone for all the helpful info!
2020-12-10 08:59:54 PM desiraes sounds good
2020-12-10 08:59:56 PM rdonatien thank you Celeste.
2020-12-10 08:59:56 PM lakeisha83 Who ever is alresady working in the activity department lets exchange christmas arts and crafts ideas
2020-12-10 08:59:58 PM cchase we are going to be rolling out a different system for these CEU session
2020-12-10 08:59:59 PM byefelicia no problem, this was a great discussion
2020-12-10 09:00:02 PM tonyaharris82 thanks everyone
2020-12-10 09:00:05 PM sarabrophy I would still be working as a director as im a working manager
2020-12-10 09:00:08 PM klevengood Good luck with everything you are doing! You are all amazing!
2020-12-10 09:00:21 PM desiraes i am already working in the activity department
2020-12-10 09:00:32 PM sarabrophy Lakeisha83 I am!
2020-12-10 09:00:38 PM lakeisha83 I'll Messages
2020-12-10 09:00:44 PM cchase you will see it after winter break which is 12/22-1/04
2020-12-10 09:00:45 PM rdonatien Will the rollout begin next weekl?
2020-12-10 09:00:47 PM sarabrophy :)
2020-12-10 09:01:00 PM lakeisha83 I'll message u too
2020-12-10 09:01:04 PM klevengood fb has some great groups for activity directors/professionals for arts, crafts, calendars
2020-12-10 09:01:04 PM sarabrophy thanks
2020-12-10 09:01:16 PM cchase basically a different way for you to track them
2020-12-10 09:01:24 PM rdonatien is this the last chat until 12/22?
2020-12-10 09:01:25 PM desiraes lakeisha i an working in activities
2020-12-10 09:01:38 PM klevengood left the chat room
2020-12-10 09:01:49 PM byefelicia do we have to purchase additional CEUs or live chat sessions?
2020-12-10 09:02:13 PM cchase also great suff on Pinerest
2020-12-10 09:02:16 PM desiraes so will everything be different?
2020-12-10 09:02:26 PM desiraes i always use pintrest
2020-12-10 09:02:32 PM cchase nope no biggy changes -
2020-12-10 09:02:36 PM desiraes we even do a sip and paint
2020-12-10 09:02:38 PM lakeisha83 me too
2020-12-10 09:02:40 PM rdonatien what is Pinerest?
2020-12-10 09:02:47 PM cchase same topic weekly 2xper week
2020-12-10 09:03:14 PM cchase pinterest
2020-12-10 09:03:29 PM rdonatien (lol)
2020-12-10 09:03:36 PM sarabrophy with a paper still?
2020-12-10 09:03:37 PM cchase lots of things on events and such
2020-12-10 09:03:48 PM cchase my fingers are pooped
2020-12-10 09:04:09 PM cchase (}) ok good night folks - pls be safe out there
2020-12-10 09:04:13 PM kellisheehan mine too lots of notes!!
2020-12-10 09:04:17 PM rdonatien (v)
2020-12-10 09:04:20 PM kellisheehan night night!!! take care all!!!
2020-12-10 09:04:20 PM sarabrophy A lot of notes!
2020-12-10 09:04:23 PM cchase (F)
2020-12-10 09:04:25 PM tonyaharris82 left the chat room
2020-12-10 09:04:35 PM kellisheehan left the chat room
2020-12-10 09:04:36 PM sarabrophy Thank you for all this. I will have the paper by tomorrow evening if thats okay?
2020-12-10 09:04:37 PM lakeisha83 left the chat room
2020-12-10 09:04:40 PM cchase write you 1/2 pg
2020-12-10 09:04:59 PM byefelicia Thanks for a great chat session, have a wonderful evening and weekend everyone
2020-12-10 09:05:14 PM cchase stay safe
2020-12-10 09:05:42 PM sarabrophy Thats you to
2020-12-10 09:05:50 PM sarabrophy thanks you to*
2020-12-10 09:06:01 PM desiraes stay safe and have a good night
2020-12-10 09:06:45 PM cchase (Tp)
2020-12-10 09:06:52 PM byefelicia left the chat room
2020-12-10 09:06:55 PM cchase (})
2020-12-10 09:07:03 PM ashuk thank u and goood night
2020-12-10 09:07:26 PM ashuk left the chat room
2020-12-10 09:07:38 PM sarabrophy Will tomorrow be okay to get it in?
2020-12-10 09:07:53 PM cchase yes perfect
2020-12-10 09:08:09 PM sarabrophy thank you have a good night
2020-12-10 09:08:15 PM cchase you too
2020-12-10 09:08:41 PM cchase left the chat room
2020-12-10 09:10:18 PM sarabrophy left the chat room
2020-12-10 09:11:18 PM desiraes left the chat room
2020-12-10 09:45:14 PM rdonatien left the chat room
2020-12-14 09:19:13 PM tonyaharris82 enter the chat room
2020-12-14 09:25:51 PM tonyaharris82 left the chat room
2020-12-14 09:25:51 PM tonyaharris82 enter the chat room
2020-12-14 09:26:08 PM tonyaharris82 left the chat room
2020-12-15 07:08:31 PM lisab70 enter the chat room
2020-12-15 07:12:07 PM kwammack enter the chat room
2020-12-15 07:12:58 PM kwammack Hello Lisa are you here for the specialisty chat on social worker role?
2020-12-15 07:17:46 PM kellisheehan enter the chat room
2020-12-15 07:18:15 PM kellisheehan good evening
2020-12-15 07:18:42 PM kwammack hello
2020-12-15 07:19:19 PM wclavin1234 enter the chat room
2020-12-15 07:19:50 PM galjan15 enter the chat room
2020-12-15 07:20:45 PM lisab70 left the chat room
2020-12-15 07:25:12 PM priyab enter the chat room
2020-12-15 07:26:12 PM priyab Good evening
2020-12-15 07:26:20 PM greenmj86 enter the chat room
2020-12-15 07:26:43 PM thomasodougherty enter the chat room
2020-12-15 07:26:49 PM kwammack Hello
2020-12-15 07:27:25 PM thomasodougherty Hello, Everyone! We'll get going in a few more minutes.
2020-12-15 07:27:32 PM greenmj86 ok
2020-12-15 07:27:36 PM kwammack ok
2020-12-15 07:28:02 PM priyab great
2020-12-15 07:31:08 PM lisab70 enter the chat room
2020-12-15 07:31:22 PM thomasodougherty All right! Tonight, if I'm not mistaken, is Resident Rights/Social Worker Role
2020-12-15 07:31:35 PM barbaraabush enter the chat room
2020-12-15 07:31:37 PM kwammack yes thank you
2020-12-15 07:31:38 PM kellisheehan yes
2020-12-15 07:32:02 PM lisab70 Heee Haw!
2020-12-15 07:32:16 PM ursulla enter the chat room
2020-12-15 07:32:20 PM thomasodougherty Let's jump into Resident Rights. Any ideas what "Resident Rights" are?
2020-12-15 07:32:35 PM kwammack right to be treated with dignity
2020-12-15 07:33:05 PM barbaraabush my thinking also
2020-12-15 07:33:11 PM thomasodougherty Definitely!
2020-12-15 07:33:34 PM barbaraabush to receive healthcare
2020-12-15 07:33:37 PM lisab70 Right to privacy
2020-12-15 07:33:38 PM kwammack right to decline a service like activity, physical therapy, meds even
2020-12-15 07:33:42 PM ursulla freedoom
2020-12-15 07:34:03 PM greenmj86 the right the resident have in a facilty that should be honored
2020-12-15 07:34:09 PM galjan15 freedom of speech
2020-12-15 07:34:18 PM kwammack the right to voice their concerns and have their needs met like in the residential council.
2020-12-15 07:34:19 PM priyab Freedom of choice, get respect, free from neglect and abuse
2020-12-15 07:34:34 PM lisab70 right to recieve personal care
2020-12-15 07:34:50 PM josephoh79 enter the chat room
2020-12-15 07:35:19 PM kwammack The right to share their medical information with whom they want to
2020-12-15 07:35:59 PM thomasodougherty You're all bringing up great examples!
2020-12-15 07:36:00 PM kwammack the right to have some accomidations for when going to an acitivity or an outing or somehting
2020-12-15 07:36:03 PM lisab70 Resident Rights: Protection
2020-12-15 07:36:22 PM priyab right to no discrimination
2020-12-15 07:36:27 PM thomasodougherty Basically, Resident Rights protect our resident's right to be treated like humans.
2020-12-15 07:36:30 PM kwammack the right to be involved in their care plan
2020-12-15 07:36:39 PM lisab70 yes!
2020-12-15 07:36:47 PM thomasodougherty Turns out that basic civil liberty isn't lost when you admit to a facility for care.
2020-12-15 07:36:48 PM galjan15 right
2020-12-15 07:36:58 PM kellisheehan right
2020-12-15 07:36:58 PM priyab true
2020-12-15 07:36:59 PM lisab70 thank God
2020-12-15 07:37:05 PM barbaraabush yes very good
2020-12-15 07:37:06 PM rpennino enter the chat room
2020-12-15 07:37:31 PM rpennino hi! sorry I'm late, finishing up some end of year things due today!
2020-12-15 07:37:47 PM thomasodougherty Let's break down the specifics.
2020-12-15 07:38:02 PM thomasodougherty Residents have the right to be treated with respect
2020-12-15 07:38:16 PM desiraes enter the chat room
2020-12-15 07:38:20 PM thomasodougherty What does that look like?
2020-12-15 07:38:36 PM kimlear enter the chat room
2020-12-15 07:38:40 PM kwammack kind speaking voice, not talking down to them
2020-12-15 07:38:40 PM rpennino referring to them as their proper name and not sweetie or honey
2020-12-15 07:38:42 PM barbaraabush acknowledge them
2020-12-15 07:38:51 PM kellisheehan honoring their personal apace and property
2020-12-15 07:38:54 PM rpennino Don't speak to them as if they are below you
2020-12-15 07:39:00 PM kellisheehan acknowledge them
2020-12-15 07:39:00 PM desiraes mr. mrs.
2020-12-15 07:39:02 PM kimlear Good evening, my apologies, had some difficulties getting into the chat room this evening.
2020-12-15 07:39:04 PM greenmj86 treat them how you want to be treated
2020-12-15 07:39:11 PM desiraes dont speak to them as you would a child
2020-12-15 07:39:11 PM ursulla talk to like their our equal
2020-12-15 07:39:29 PM josephoh79 giving them the utmost respect
2020-12-15 07:39:30 PM kellisheehan talk to them like adults
2020-12-15 07:39:30 PM barbaraabush smile and talk with them
2020-12-15 07:39:37 PM kwammack do not use profanity when talking to them
2020-12-15 07:39:51 PM galjan15 listen for what they want
2020-12-15 07:39:58 PM ursulla don't speak in a demeaning tone
2020-12-15 07:40:07 PM priyab addressing with their names and suffices, polite, involving them in their matters, taking their permission, accepting their decision
2020-12-15 07:40:13 PM kwammack they have the right to pick what they want to do and staff can not force them
2020-12-15 07:40:13 PM tanyatre enter the chat room
2020-12-15 07:40:14 PM kimlear Don't speak to them like children
2020-12-15 07:40:20 PM thomasodougherty Yes, great points.
2020-12-15 07:40:35 PM barbaraabush i would say treat them like you would want someone to treat your parents
2020-12-15 07:40:36 PM kwammack knocking at the door before entering and asking to come in
2020-12-15 07:40:36 PM kimlear Is this the chat with Celeste?

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