123 Flash Chat > Chat Rooms > Specialty Live Chats > Message History
DateTimeFromToMessage
2020-07-09 07:10:59 PM suzannemmartin yes pictures are helpful
2020-07-09 07:10:59 PM santonya enter the chat room
2020-07-09 07:11:01 PM kayleeserafini We've had a couple residents who speak other languages which we've had to adapt and come up with creative ways to keep them engaged and as well as communicating with them.
2020-07-09 07:11:01 PM smithtammyl i try to talk up and look at them
2020-07-09 07:11:02 PM jessiev1 crossing your arms can be viewed as aggressive or uninterested
2020-07-09 07:11:02 PM clcroom Our body language says just as much as theirs.
2020-07-09 07:11:02 PM feliciasuominen we usually have the resident type out what they want to say if they cannot say it verbally
2020-07-09 07:11:03 PM michelled Right. We have the alpabet printed and some will point to the letters or we have an app on our ipad to speel out words
2020-07-09 07:11:11 PM cchase Face them when you speak with them, with your lips at the same level as theirs
2020-07-09 07:11:12 PM serinamcwha turn the TV off! first thing i usually do when I walk in to a resident room - ask them to turn the tv off or lower the volume
2020-07-09 07:11:12 PM jjmiller227 background noise is a big with dementia folks
2020-07-09 07:11:15 PM flossie We have a resident who is nonverbal and our social worker made her a communication board but it is not being used. It is very hard for her to communicate. Sometimes she just roams the halls crying. I've noticed a gentle touch, smile and gesture go a long way
2020-07-09 07:11:15 PM lbaker1989 you can also use the tablets
2020-07-09 07:11:17 PM julielangenderfer minimize background noise, make sure youre in proper lighting
2020-07-09 07:11:18 PM careyjeff WHITE ERASE BOARD?
2020-07-09 07:11:19 PM diovanneb I printed the Activity assessment and MDS in large print so if they can't understand me, I use that instead
2020-07-09 07:11:26 PM racheldonohoue Sometimes it's great to bring an item to reminisce, so that they can do most of the talking.
2020-07-09 07:11:28 PM cchase Pay close attention to sentence structure when conveying critical information
2020-07-09 07:11:29 PM tashawade Communication boards and voice magnifiers help with some of the residents to better understand what I am trying to say
2020-07-09 07:11:30 PM serinamcwha that's great diovanneb!
2020-07-09 07:11:38 PM barbaramclaurin1 We are working from home right now. I do wellness checks daily. When I refer to them with yes m'am, no sir, I notice that the seniors really like that I am treating them with respect and makes communication easier. They open up and share more.
2020-07-09 07:11:40 PM diovanneb thanks!
2020-07-09 07:11:42 PM gracepadua voice magnifiers?
2020-07-09 07:11:42 PM marisah4 oh thats a good point
2020-07-09 07:11:45 PM lwilliams10 yes
2020-07-09 07:11:48 PM gracepadua like microphone?
2020-07-09 07:11:48 PM michaeld oh ok
2020-07-09 07:11:50 PM gwenbess I have been using a microphone during activties. it jas been helpful.
2020-07-09 07:11:50 PM turnerjennifer kayleeserafini I had a Russian resident and I had to translate the newsletter and calendar into Russian for her
2020-07-09 07:11:52 PM melh yes
2020-07-09 07:11:53 PM cchase Ask Open-ended questions and genuinely listen
2020-07-09 07:11:54 PM nlisdahl Pictures are great for dementia residents to use their vision on the picture especially if their memory is not great to understand when talking with the staff.
2020-07-09 07:11:54 PM paula12 i always repeat everyrhing
2020-07-09 07:11:54 PM marisah4 we have a mini mic
2020-07-09 07:11:55 PM kayleeserafini Picture signs with different tasks and food options on them are helpful as well.
2020-07-09 07:11:56 PM erittenhouse1683 If they're in their room I will close the door (after asking) to block out noise from the hall.
2020-07-09 07:11:57 PM karenb enter the chat room
2020-07-09 07:11:58 PM sierrafannin At my center we are very close with our participants and for the most part tend to know what they are wanting or needing
2020-07-09 07:11:58 PM tashawade yes with a head set
2020-07-09 07:11:59 PM suzannemmartin I usually just write a few words not a whole sentence on white board
2020-07-09 07:12:04 PM maninder we utilize mics too
2020-07-09 07:12:06 PM ehorton i talk in a mic during hall activities some still cant hear
2020-07-09 07:12:08 PM feliciasuominen we had a resident who spoke a language none our staff knew so his daughter translated out common phrases that he says for us
2020-07-09 07:12:09 PM heidimilesmetcalfe Hello everyone is this the right room?
2020-07-09 07:12:10 PM karenb Hello!
2020-07-09 07:12:15 PM diovanneb sometimes writing them on the board takes too long
2020-07-09 07:12:18 PM gracepadua Wow I didn't know so many people used mics
2020-07-09 07:12:18 PM michaeld Simple yes and no questions
2020-07-09 07:12:19 PM turnerjennifer I've had to use a megaphone before
2020-07-09 07:12:22 PM diovanneb so have them printed out instead
2020-07-09 07:12:22 PM smithtammyl i have found that when some of them are agitated i play music and it help them
2020-07-09 07:12:23 PM cchase Express understanding and compassion to help residents manage fear and uncertainty related to the aging process and chronic diseases
2020-07-09 07:12:25 PM jamie7 somes short to the point questions work best. long winded questions or explanations you can lose their attention depending on the resident
2020-07-09 07:12:25 PM lbaker1989 you could also ask yes or no questions to make it easier for those who cant speak what they want
2020-07-09 07:12:27 PM julielangenderfer I wish I had access to a mic
2020-07-09 07:12:31 PM gracepadua That's amazing
2020-07-09 07:12:33 PM yadi1 I have a small communication form, for a Resident who has mininmal speech, I can defintetly get a good 11-13 social communication visit per day. Love when the Resident smiles.
2020-07-09 07:12:43 PM ehorton thumb up n down yes and no
2020-07-09 07:12:43 PM paula12 i have a mic it is great
2020-07-09 07:12:44 PM gracepadua i Thought of getting one when I first started out but never did
2020-07-09 07:12:47 PM julielangenderfer Could you potentially use a tablet to type out questions as well
2020-07-09 07:12:48 PM dewardrd enter the chat room
2020-07-09 07:12:52 PM cchase Seek information about cultural beliefs and values pertaining to illness and death
2020-07-09 07:12:53 PM melh yes
2020-07-09 07:12:55 PM lbaker1989 yes!
2020-07-09 07:12:56 PM sierrafannin We had a paticipant from another country who spoke fluent spanish and we found different ways to communicate with her! It was pretty neat
2020-07-09 07:13:02 PM marisah4 yes
2020-07-09 07:13:03 PM julielangenderfer Im sure there are wonderful apps for that
2020-07-09 07:13:06 PM michelled sure
2020-07-09 07:13:07 PM clcroom I ask my residents how they feel about certain situations and then do what I can to alleviate/help.
2020-07-09 07:13:08 PM clarissam some of my residents cant carry a converstation so i just listen to whatever they are saying most of the time they are talking about something in thier childhood
2020-07-09 07:13:09 PM gracepadua We have residents who are nearly deaf and those that are super sensitive to loud noise
2020-07-09 07:13:09 PM jessiev1 yes
2020-07-09 07:13:14 PM serinamcwha there are lots of good apps on tablets for communication
2020-07-09 07:13:16 PM cchase Engage them in shared decision making
2020-07-09 07:13:17 PM lbaker1989 We use the tablet for a lot
2020-07-09 07:13:18 PM barbaramclaurin1 We do have a seniors with hearing issues, and I make sure that when I speak to the group that I speak loudly and clearly to make sure they don't have to ask me to repeat things as often. I try to make them comfortable.
2020-07-09 07:13:20 PM melh use the tablet/ computer to help translate
2020-07-09 07:13:26 PM maryneals48 i just speak clearly, eye level and use different items
2020-07-09 07:13:28 PM maninder i work in a facility that has a high population of non-english speakers. We have made an effort common phrases in their languages so bring the compassion
2020-07-09 07:13:28 PM paula12 we have a communication i pad for residents who speak a different language
2020-07-09 07:13:29 PM lbaker1989 or if you have the IN2L
2020-07-09 07:13:36 PM suzannemmartin we have a lady that speaks Farsi and only one nurse speaks her language
2020-07-09 07:13:37 PM michelled We live by our tablet
2020-07-09 07:13:38 PM careyjeff ZOOMS WITHOUT BACKGROUDND NOISE FOR SURE
2020-07-09 07:13:39 PM melh choices in all aspects of their life
2020-07-09 07:13:41 PM summerlane im trying to learn sign language just to have incase needed for communication. at least to get the basics down
2020-07-09 07:13:42 PM nlisdahl It's important to find out what is going on with the resident so we all can understand better about the resident and how to work with them.
2020-07-09 07:13:43 PM turnerjennifer give them options but not a lot at one time
2020-07-09 07:13:46 PM serinamcwha yes! becareful with google translate though... not very good
2020-07-09 07:13:47 PM santonya this is the specialty chat. Im so lost :)
2020-07-09 07:13:50 PM stargie69 communicate their feelings,needs, opinions and wishes for the future. talk about and cope with difficult situations. Maintain a sense of self control and achievement ..improve their self-esteem and well-being.
2020-07-09 07:13:50 PM gwenbess Is it appropriate to go along with them to appease them when they donnot comprehend the situation at hand.
2020-07-09 07:13:54 PM lbaker1989 thats a computer program on a tv and it helps with comminication and activities
2020-07-09 07:14:02 PM diovanneb yes, background noise makes the difference. Its irritating too!
2020-07-09 07:14:02 PM kayleeserafini It's good to know facts about the residents lives to bring up in conversation with them to get them chatting.
2020-07-09 07:14:07 PM cchase my pet peeve is when - folks do not Include them in the conversation even if their family is in the room
2020-07-09 07:14:15 PM nettaw19 enter the chat room
2020-07-09 07:14:16 PM gwenbess i agree
2020-07-09 07:14:16 PM marisah4 oh yes!
2020-07-09 07:14:18 PM lbaker1989 Yes! I agree!
2020-07-09 07:14:19 PM suzannemmartin we do have a cna that signs because his wife is deaf and he helps us out with deaf residents
2020-07-09 07:14:19 PM gracepadua Same chase
2020-07-09 07:14:19 PM julielangenderfer I cant understand how people wouldnt do that
2020-07-09 07:14:20 PM turnerjennifer omg yes!
2020-07-09 07:14:21 PM serinamcwha social history is very important to know your resident and anticipate their needs
2020-07-09 07:14:21 PM ksellke1 I agree!!
2020-07-09 07:14:21 PM michelled We have a translation line also
2020-07-09 07:14:21 PM lynnh I hate that
2020-07-09 07:14:21 PM melh yes the more you know about who you care for is importnat
2020-07-09 07:14:22 PM clcroom Ansoutly!
2020-07-09 07:14:23 PM marisah4 they can hear you
2020-07-09 07:14:24 PM maninder agreed!
2020-07-09 07:14:24 PM arshieta83 even with some devices it still makes language barriers difficult
2020-07-09 07:14:25 PM nlisdahl Yes I agree.
2020-07-09 07:14:25 PM dianemgonzalez i agree
2020-07-09 07:14:26 PM julielangenderfer its basic human decency
2020-07-09 07:14:30 PM maryneals48 agree
2020-07-09 07:14:30 PM santonya thanks
2020-07-09 07:14:31 PM smithtammyl yes i totally agree with that
2020-07-09 07:14:33 PM jessiev1 Also when aides are feeding and only talk to each oher instead of the residents
2020-07-09 07:14:34 PM serinamcwha it's helpful to learn about them to engage them when trying to redirect them
2020-07-09 07:14:35 PM arshieta83 agree
2020-07-09 07:14:37 PM ksellke1 Just good manners
2020-07-09 07:14:38 PM tashawade agree
2020-07-09 07:14:39 PM paula12 i agree i always include the resident in the conversation
2020-07-09 07:14:39 PM michaeld Totally agree
2020-07-09 07:14:39 PM sierrafannin we have done spot lights and families have shared pictures and items from their travels
2020-07-09 07:14:39 PM lwilliams10 yes!!! My residents are always the first thing i aknowledge.. they are my top priority
2020-07-09 07:14:40 PM kayleeserafini yes talking about them like they aren't there is so rude
2020-07-09 07:14:42 PM lynnh agree
2020-07-09 07:14:42 PM yadi1 cultural beliefs are very important in our facility, I try to get end of weekend packages for our Residents who would like to get religion prayers, etc. They have said, they enjoy them.
2020-07-09 07:14:44 PM dianemgonzalez make everyone feel included, even the family
2020-07-09 07:14:49 PM julielangenderfer Don't act like they wont exist. Engage them in the conversation.. its about THEM
2020-07-09 07:14:51 PM cchase Verify listener comprehension during a conversation
2020-07-09 07:14:58 PM heidimilesmetcalfe Set a positive mood for interaction
2020-07-09 07:14:58 PM ehorton a resident spoke about this today celeste a new cna talking like she wasnt in the room:@
2020-07-09 07:14:59 PM barbaramclaurin1 Oh when I include them in the decision making process for anything, I can see their entire countenance change. I love to see them happy and feeling respected.
2020-07-09 07:14:59 PM marisah4 true
2020-07-09 07:15:03 PM diovanneb right
2020-07-09 07:15:05 PM maryneals48 it makes them feel great when you include them
2020-07-09 07:15:08 PM sierrafannin its nice to know what they enjoyed in their younger years... always gives you something to talk about
2020-07-09 07:15:11 PM clcroom Help them focus on the issue at hand.
2020-07-09 07:15:15 PM cchase say - do you understand what this means or what that means
2020-07-09 07:15:17 PM suzannemmartin yes when you repeat their words back to them, they know you are listening
2020-07-09 07:15:21 PM smithtammyl i cant stand it when staff is on phone while doing care on resident
2020-07-09 07:15:22 PM karenb I have several residents who only speak Spanish, so I learnd some Spanish songs.
2020-07-09 07:15:22 PM melh yes
2020-07-09 07:15:22 PM jessiev1 right
2020-07-09 07:15:25 PM maninder yes
2020-07-09 07:15:26 PM nlisdahl Right
2020-07-09 07:15:27 PM turnerjennifer I have had families tell me that he/she doesn't understand the question and they will answer. I always explain to them that I need to ask the resident and see that for myself. 9/10 times they respond
2020-07-09 07:15:28 PM tashawade repeat the answer
2020-07-09 07:15:28 PM maryneals48 right
2020-07-09 07:15:29 PM susanpmazziotta enter the chat room
2020-07-09 07:15:31 PM serinamcwha good for you Karen!!
2020-07-09 07:15:31 PM michelled That happens a lot. They get talked over by staff
2020-07-09 07:15:34 PM melh clear understanding
2020-07-09 07:15:34 PM serinamcwha that's awesome!
2020-07-09 07:15:35 PM dewardrd I have had residents whom I thought didn't speak and all of a sudden something would connect with them and they would join the conversation like they had always been a part of it. Don't under estimate them.
2020-07-09 07:15:39 PM diovanneb what irritates me more, is when I am trying my best to talk to the resident and a CNA comes and interrupt
2020-07-09 07:15:40 PM feliciasuominen it really helps being bilingual
2020-07-09 07:15:43 PM barbaramclaurin1 I always ask do you understand.
2020-07-09 07:15:43 PM clarissam i work with alzheimer and dementia so its hard to talk about a certain topic they dont understand and they go off topic lol
2020-07-09 07:15:44 PM cchase Use verbatim repetition or paraphrase sentences to facilitate comprehension for those with dementia
2020-07-09 07:15:44 PM travesmith enter the chat room
2020-07-09 07:15:45 PM michaeld Make them feel like they are the most important person in the world
2020-07-09 07:15:45 PM arshieta83 body lang
2020-07-09 07:15:45 PM ksellke1 Asking questions back to them gives them more opportunity to make sure they are comprehending
2020-07-09 07:15:47 PM paula12 good idea ask them if they understand
2020-07-09 07:15:48 PM vgreen Staff should never be on the phone while providing care
2020-07-09 07:15:50 PM lwilliams10 yes have them repeat back in their own words so you can gather what they understood and if they missed anything
2020-07-09 07:15:52 PM kayleeserafini Try not to ask them if they remember when talking to them.
2020-07-09 07:16:09 PM susanpmazziotta ah ha finally, was having trouble with adobe flash.
2020-07-09 07:16:11 PM lbaker1989 We have a resident who is def and I can use sign language to help understand some things
2020-07-09 07:16:12 PM smithtammyl true i have found that out
2020-07-09 07:16:20 PM racheldonohoue That was one thing that drove me crazy! Seeing caregivers on their phones while sitting next to a resident!
2020-07-09 07:16:24 PM michelled If I am doing a visit I also try to include the roommate also
2020-07-09 07:16:24 PM diovanneb but sometiems with too much interruptions, the residents get confused
2020-07-09 07:16:24 PM cchase biggy here: Avoid speaking slowly to those who have dementia
2020-07-09 07:16:25 PM barbaramclaurin1 Yes and I try to meet those with dementia where they are.
2020-07-09 07:16:27 PM heidimilesmetcalfe Give them time to respond
2020-07-09 07:16:28 PM dewardrd They say the best thing for body language is a big smile.
2020-07-09 07:16:29 PM gwenbess I had a resident 103, she aske every 5 minute what is for lunch. I kindly tell her each time.
2020-07-09 07:16:30 PM yadi1 very important issue, when it comes to our Residents understanding things.
2020-07-09 07:16:31 PM maryneals48 treat resident with great respect by tending to them
2020-07-09 07:16:35 PM turnerjennifer I had a resident who was late stage and used to be a Ballet teacher. I would show her Swan Lake videos and she would move her feet and talk about how they did the move wrong. She didn't talk any other time. Staff was amazed
2020-07-09 07:16:36 PM smithtammyl we have a communcation board
2020-07-09 07:16:37 PM maninder agreed
2020-07-09 07:16:38 PM marisah4 oh yes very true they are not babies
2020-07-09 07:16:38 PM melh i cant stand seeing people on their phones while working
2020-07-09 07:16:44 PM serinamcwha ensure we provide them with dignity - so don't talk to them like they are children
2020-07-09 07:16:46 PM stargie69 recognize sensory challenges
2020-07-09 07:16:49 PM marisah4 its work not phone time
2020-07-09 07:16:49 PM cchase you should speak clearly - not necessarily slowly
2020-07-09 07:16:53 PM melh dignity yes
2020-07-09 07:16:58 PM paula12 no phones on the floor for anyone
2020-07-09 07:17:00 PM suzannemmartin We have to schedule our activities around PT and OT visits with some residents, especially now as we are going room to room for activities
2020-07-09 07:17:02 PM cchase pause - ask if they understand
2020-07-09 07:17:02 PM ksellke1 we try VERY hard to validate and go along with our Sin'-downers people
2020-07-09 07:17:03 PM nettaw19 I have a resident that is Spanish speaking and she actually teaches a class once a week, staff and residents can attend. It gives her purpose and helps others learn a new language!
2020-07-09 07:17:05 PM barbaramclaurin1 I always answer the question even if it is the same question repeatedly.
2020-07-09 07:17:11 PM sierrafannin our staff is asked to leave the floor if they have a call mainly because most of us have children
2020-07-09 07:17:11 PM gailgilberto i agree do not treat them like children give respect
2020-07-09 07:17:16 PM kayleeserafini yes talk at a normal pace not too fast not too slow. Most times they can still understand us when we speak normally as long as we are speaking clearly.
2020-07-09 07:17:18 PM michelled I try to talk to them as normal as you and I would talk
2020-07-09 07:17:19 PM maninder we have a no phone policy too, it helps eliminate distractions
2020-07-09 07:17:19 PM serinamcwha is it ok to ask them to repeat what you said?
2020-07-09 07:17:22 PM stargie69 use plain laguages
2020-07-09 07:17:24 PM michaeld I have a resident who responds to food
2020-07-09 07:17:26 PM dewardrd Being patient and listening rather thanplanning your response.
2020-07-09 07:17:30 PM diovanneb Use "I" instead "You" language
2020-07-09 07:17:30 PM paula12 alwyas respect the resident
2020-07-09 07:17:35 PM susanpmazziotta I find my opportunity to have conversations with the older patients in our skilled facilty starts from the day the are admitted. I have a wonderful opportunity to meet them, talk with family and within the first 24-48 hours enjoy taking my time with the activity assessment.
2020-07-09 07:17:37 PM cynmoe I agree
2020-07-09 07:17:38 PM lynnh I talk with like i talk to everyone else
2020-07-09 07:17:39 PM melh give them time to think and process
2020-07-09 07:17:39 PM lbaker1989 Yes, the phone is a big thing for me! I have to make a no policy
2020-07-09 07:17:40 PM cchase Avoid speech that might be seen as patronizing to an older person (elderspeak)
2020-07-09 07:17:43 PM arshieta83 i think we have a habit of baby talking and treating pt like kids when they are adults our elders and should betreated like that
2020-07-09 07:17:44 PM sierrafannin we have a participant who responds to chocolate lol
2020-07-09 07:17:49 PM karenb It;s hard to learn a new language when you get older. Learn while you are young.
2020-07-09 07:17:52 PM barbaramclaurin1 I agree with listening and not planning response.
2020-07-09 07:17:53 PM travesmith Are we talking about anything specific?
2020-07-09 07:17:55 PM lbaker1989 yes, avoid the baby talk
2020-07-09 07:17:56 PM nlisdahl I think it's very wrong to see people on their phones while working. It's not ok to do that. They should focus to do their job and when they have a break that they can use their phone.
2020-07-09 07:18:02 PM turnerjennifer I never use slang
2020-07-09 07:18:04 PM stargie69 ensure comfort
2020-07-09 07:18:08 PM lbaker1989 a lot of the caregivers I see use the baby talk
2020-07-09 07:18:09 PM gracepadua One thing that has helped me is to picture the resident like a grandparent of mine. I would probably never talk down to my grandma or lose patience with her
2020-07-09 07:18:10 PM serinamcwha we have a no cell phone on teh floor policy
2020-07-09 07:18:11 PM michelled What would you say is elder speak?
2020-07-09 07:18:11 PM paula12 no baby talking it is embarrassing
2020-07-09 07:18:13 PM vgreen I respond to calm pleasant confussion with assurance, a smile and gently touch. It seems to work.
2020-07-09 07:18:14 PM maryneals48 hate baby talk
2020-07-09 07:18:14 PM melodyr enter the chat room
2020-07-09 07:18:15 PM lynnh get to know their interest for conversation
2020-07-09 07:18:17 PM gailgilberto respect
2020-07-09 07:18:18 PM lwilliams10 yes and not all residents needspoken to loudly if they are not hard at hearing. this upets some residents like they are being yelled at
2020-07-09 07:18:20 PM susanpmazziotta Having the chance to slow time down and not feel rushed and listening gives me great insights.
2020-07-09 07:18:21 PM marisah4 yes i see cnas do baby tallk
2020-07-09 07:18:22 PM diovanneb talk to them just like we talk to each other, we can't elderspeak or baby talk them
2020-07-09 07:18:25 PM suzannemmartin I enjoy talking with the resident and I may have the same conversation day after day, but they have no recall that we already talked about the same topic
2020-07-09 07:18:27 PM gracepadua elder speak = baby talk?
2020-07-09 07:18:27 PM erittenhouse1683 I feel like you can over enunciate what your saying and it just confuses them more.
2020-07-09 07:18:28 PM yadi1 for sure, it makes it a bit hard right now, because of the mask wearing as most of our Residents see our lips to better understand us, so by end of day, sense I have been speaking a bit louder than normal. I can definetly say, Im staying hydrated...
2020-07-09 07:18:31 PM michaeld Keep eye contact and limit distraction
2020-07-09 07:18:32 PM melh they arent babies and they deserve to be treated with respect
2020-07-09 07:18:37 PM heidimilesmetcalfe Use short, simple sentences
2020-07-09 07:18:38 PM clarissam when you are talking to any resident you should never use pet names
2020-07-09 07:18:38 PM santonya I agree
2020-07-09 07:18:41 PM serinamcwha my biggest pet peeve is calling a resident grandma or grandpa -
2020-07-09 07:18:42 PM maninder agreed
2020-07-09 07:18:47 PM jessiev1 correct
2020-07-09 07:18:48 PM gailgilberto agree
2020-07-09 07:18:50 PM yadi1 helh, that is so true.
2020-07-09 07:18:50 PM maryneals48 right
2020-07-09 07:18:50 PM serinamcwha they are neither to you if you are not a relative
2020-07-09 07:18:51 PM marisah4 true
2020-07-09 07:18:52 PM cynmoe yes
2020-07-09 07:18:52 PM lbaker1989 I see the residents as my parents. like what would my parents want if they were in a nursing home
2020-07-09 07:18:53 PM jjmiller227 know your resident's history so that can be part of the conversation and they feel known and understood
2020-07-09 07:18:54 PM julielangenderfer yeah
2020-07-09 07:18:55 PM michelled I hate honey and sweeite it drives me crazy
2020-07-09 07:18:55 PM ksellke1 agree
2020-07-09 07:18:56 PM barbaramclaurin1 Seniors deserve to be heard and treated as equals. They have paid their debt to society and should be treated with the utmost respect.
2020-07-09 07:18:59 PM smithtammyl cchase how do i help someone when they yell out help me you ask them what they want they say they dont know what can i do then
2020-07-09 07:19:00 PM paula12 i always addressa resident by there first name
2020-07-09 07:19:00 PM heidimilesmetcalfe Yes I do agree
2020-07-09 07:19:09 PM diovanneb i agree
2020-07-09 07:19:09 PM nlisdahl They should be treated with respect, not baby talk.
2020-07-09 07:19:10 PM serinamcwha That too michelle - darling i've heard numerous times too!
2020-07-09 07:19:12 PM jessiev1 We can learn so much from them
2020-07-09 07:19:21 PM cchase yelling help me can mean many things
2020-07-09 07:19:23 PM turnerjennifer I can't stand the baby talk!!!!
2020-07-09 07:19:26 PM gailgilberto we all can learn from them
2020-07-09 07:19:26 PM suzannemmartin some residents prefer you call them by their first name, some of them want you to address them as Mr or Mrs and their last name
2020-07-09 07:19:29 PM summerlane its such a shame our faces have to be hidden with mask, smiles make them so much more relaxed and open with you
2020-07-09 07:19:30 PM feliciasuominen i always ask if they have a prefered name they like to go by so our relationship is not so formal but more comfortable
2020-07-09 07:19:34 PM melodyr I do the sam Paula
2020-07-09 07:19:34 PM susanpmazziotta I agree with sierrafannin that understanding about their younger years and what was significant to them, enlightens me and provides a window into their personality.
2020-07-09 07:19:34 PM cchase it can mean that they want the attention
2020-07-09 07:19:40 PM serinamcwha smile with your eyes! :)
2020-07-09 07:19:42 PM feliciasuominen like a nickname they like
2020-07-09 07:19:44 PM michelled A lot of times to say sir and mam
2020-07-09 07:19:46 PM kurty1 enter the chat room
2020-07-09 07:19:47 PM arshieta83 i think in the south we have a habit of calling people suger and hunny and baby that we have to break when working with residents
2020-07-09 07:19:48 PM paula12 i agree yelling out anything can have many meanings
2020-07-09 07:19:49 PM tashawade Show respect and dignity to the resident while they are in the room. Get to know their likes and dislikes.
2020-07-09 07:19:52 PM michaeld Know their backgroud
2020-07-09 07:19:54 PM cchase it can mean that they do not feel safe and want to go home where it's safe
2020-07-09 07:19:58 PM melh check to make sure they are not needing personl care, hurting etc trouble shoot when they dont know what they need help with
2020-07-09 07:20:00 PM marisah4 i just call them their name
2020-07-09 07:20:01 PM kayleeserafini Sometimes they yell for help when they need the bathroom as well.
2020-07-09 07:20:01 PM racheldonohoue I used to work in nursing home for nuns. So we always had to refer to them by "Sister".
2020-07-09 07:20:02 PM ksellke1 Oh YES! Yelling help me can be frustration, actually needing help, or maybe they need help for someone else
2020-07-09 07:20:02 PM barbaramclaurin1 I do not like those handle names either. They will sometimes call me those names and it makes me feel good, but I am always careful to address them by Ms. or Mr. I guess that is my southern upbringing.
2020-07-09 07:20:04 PM gwenbess the key is to ask them what they need, not assume.
2020-07-09 07:20:05 PM heidimilesmetcalfe Listen carefully to what the person is saying, and offer encouragement
2020-07-09 07:20:06 PM kurty1 hello is this the speciality chat for communicating with elderly?
2020-07-09 07:20:14 PM vgreen Sometimes I think Help me is said because they feel they have been alone for too long
2020-07-09 07:20:14 PM travesmith always call residents by there names, never a nickname that you made up. Its a degnity right
2020-07-09 07:20:15 PM dewardrd They are asked what they prefer to be called. We use whatever they have toldus.
2020-07-09 07:20:15 PM yadi1 I do too, I always refer to my Residents as Mr. and Mrs. or Miss. Some have already given me permission to call them by their first name. I love it but sometimes I forget... I'm old school, I guess.

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