DateTimeFromToMessage
2020-09-08 06:20:47 PM lbetts1992 my prayers to all
2020-09-08 06:21:05 PM dholmes86 prayers!
2020-09-08 06:21:12 PM chanelrheubottom left the chat room
2020-09-08 06:21:15 PM davidsonc thank you
2020-09-08 06:22:18 PM davidsonc but i'm excited to do this chat.
2020-09-08 06:22:27 PM laurieh enter the chat room
2020-09-08 06:24:15 PM laurieh Where are you davidsonc? CA?
2020-09-08 06:24:45 PM davidsonc Curlew wa
2020-09-08 06:25:37 PM laurieh Wow! Praying for you.
2020-09-08 06:25:38 PM karenb enter the chat room
2020-09-08 06:25:43 PM chanelrheubottom enter the chat room
2020-09-08 06:26:24 PM davidsonc thank you
2020-09-08 06:26:46 PM cchase enter the chat room
2020-09-08 06:27:34 PM cchase hello there folks
2020-09-08 06:27:39 PM lbetts1992 hello
2020-09-08 06:27:40 PM diannareich hello
2020-09-08 06:27:41 PM karenb hello
2020-09-08 06:27:41 PM dana1 enter the chat room
2020-09-08 06:27:45 PM davidsonc hello
2020-09-08 06:27:53 PM laurieh Hello Laurie Harissiadis
2020-09-08 06:27:58 PM cchase How are you'all
2020-09-08 06:28:02 PM dholmes86 hello
2020-09-08 06:28:05 PM karenb good
2020-09-08 06:28:05 PM lbetts1992 doing well
2020-09-08 06:28:08 PM cchase thank you laurie
2020-09-08 06:28:13 PM stepha630 good, hope yall are well
2020-09-08 06:28:13 PM laurieh fine. Busy day
2020-09-08 06:28:17 PM dholmes86 doing fine
2020-09-08 06:28:18 PM dana1 good
2020-09-08 06:28:18 PM karenb Karen Bovaird here
2020-09-08 06:28:25 PM dana1 Dana Cooney
2020-09-08 06:28:27 PM cchase hello Karen
2020-09-08 06:28:27 PM lbetts1992 LaTishia Betts
2020-09-08 06:28:31 PM cchase Dana
2020-09-08 06:28:35 PM dholmes86 hope all is well with you
2020-09-08 06:28:35 PM diannareich Today I had my first day on the job as an activity director.
2020-09-08 06:28:36 PM cchase Latishia
2020-09-08 06:28:37 PM stepha630 Stephanie Alvarado
2020-09-08 06:28:38 PM dana1 Hello
2020-09-08 06:28:46 PM cchase dianna so cool!
2020-09-08 06:28:51 PM stepha630 awesome
2020-09-08 06:28:54 PM cchase hey stephy
2020-09-08 06:29:01 PM dana1 Hope it went well!
2020-09-08 06:29:10 PM laurieh congrats Dianna
2020-09-08 06:29:10 PM davidsonc ok very smoky on my side of the mountains
2020-09-08 06:29:11 PM cchase we are a tad early
2020-09-08 06:29:16 PM dholmes86 today was my first day as well!!
2020-09-08 06:29:30 PM cchase are you in fire country?
2020-09-08 06:29:40 PM davidsonc yes
2020-09-08 06:29:53 PM cchase oh goodness - stay safe
2020-09-08 06:29:53 PM diannareich I never knew you could fill up 2 and half pages of excercises with a pool noodle and a frisbee. lol
2020-09-08 06:30:08 PM laurieh congrats Dholmes. Hopefully mine tomorrow
2020-09-08 06:30:08 PM cchase lol
2020-09-08 06:30:09 PM davidsonc we have a fire not to far from us
2020-09-08 06:30:25 PM dholmes86 lol dianna
2020-09-08 06:30:29 PM cchase gosh - keep yourself and family safe
2020-09-08 06:30:43 PM cchase so it's that time
2020-09-08 06:30:49 PM davidsonc we are trying
2020-09-08 06:30:53 PM cchase House rules -- ready?
2020-09-08 06:30:56 PM stepha630 drum roll
2020-09-08 06:30:58 PM pjbell enter the chat room
2020-09-08 06:31:01 PM dana1 ready
2020-09-08 06:31:01 PM karenb Prayers to all those in the path of the fires.
2020-09-08 06:31:02 PM stepha630 stay on topic
2020-09-08 06:31:04 PM lbetts1992 yes
2020-09-08 06:31:06 PM laurieh stay focused
2020-09-08 06:31:11 PM dholmes86 thank you Laurieh
2020-09-08 06:31:14 PM cchase ha... stephy
2020-09-08 06:31:14 PM vzamora7871 enter the chat room
2020-09-08 06:31:24 PM stepha630 lol
2020-09-08 06:31:35 PM davidsonc ready
2020-09-08 06:31:36 PM cchase yes - pls stay on topic this is a learning session not open discussion
2020-09-08 06:31:57 PM karenb I didn't realize that we had started.
2020-09-08 06:32:07 PM cchase please type your names -- those screen IDs are difficult to translate into a grade
2020-09-08 06:32:14 PM vzamora7871 Valerie Zamora
2020-09-08 06:32:17 PM karenb Karen Bovaird
2020-09-08 06:32:19 PM dholmes86 Domeeka Holmes
2020-09-08 06:32:20 PM dana1 Dana Cooney
2020-09-08 06:32:24 PM diannareich Dianna Lynn Reich
2020-09-08 06:32:27 PM davidsonc Christa davidson
2020-09-08 06:32:34 PM laurieh Laurie Harissiadis
2020-09-08 06:32:43 PM lbetts1992 LaTishia Betts
2020-09-08 06:33:10 PM cchase we start @ 7:30 est now - we are setting you up to have as many CEUs that we can for your application
2020-09-08 06:33:10 PM pjbell Paula Bell
2020-09-08 06:33:36 PM karenb Appreciate that
2020-09-08 06:33:53 PM davidsonc thank you
2020-09-08 06:34:11 PM pjbell thank you
2020-09-08 06:34:15 PM cchase You will need to write a half page attendance assignment and upload it to get your grade
2020-09-08 06:34:24 PM cchase yes - you are most welcome
2020-09-08 06:34:26 PM karenb okay
2020-09-08 06:34:46 PM davidsonc ok
2020-09-08 06:34:53 PM laurieh does every one know you can use in services for live time too.
2020-09-08 06:34:53 PM dholmes86 ok
2020-09-08 06:35:07 PM cchase we have new added topics - so you can earn more than the previous 4
2020-09-08 06:35:22 PM karenb great
2020-09-08 06:35:29 PM lbetts1992 thats great
2020-09-08 06:35:29 PM cchase good point laurie - that is correct
2020-09-08 06:35:39 PM vzamora7871 Valerie Zamora- In services?
2020-09-08 06:35:43 PM cchase some need to be pre-approved - check on that
2020-09-08 06:35:57 PM pjbell where do you for this chat download page
2020-09-08 06:35:57 PM cchase facility in service training
2020-09-08 06:36:11 PM dholmes86 oh okay
2020-09-08 06:36:12 PM lbetts1992 oh thats great
2020-09-08 06:36:38 PM cchase Tech is working hard to post the dates for you to upload - should be up for 9/08
2020-09-08 06:36:40 PM davidsonc oh wow awsome
2020-09-08 06:36:41 PM vzamora7871 left the chat room
2020-09-08 06:36:42 PM vzamora7871 enter the chat room
2020-09-08 06:37:02 PM karenb Im waiting on an email for a webinar to fill out a surrvey. How long does it take to get a email from them?
2020-09-08 06:37:19 PM cchase email is from whom?
2020-09-08 06:37:26 PM cchase NAAPCC??
2020-09-08 06:37:32 PM stepha630 what are examples of facility service training-stephanie alvarado
2020-09-08 06:37:40 PM vzamora7871 Valerie Zamora- Like from work? cool, do we just send you an email for approval of the inservice?
2020-09-08 06:37:45 PM karenb the site in one of your posts
2020-09-08 06:37:49 PM laurieh mineonly took a couple of days
2020-09-08 06:38:10 PM cchase do not send me in service for approval that goes directly to NAAPCC
2020-09-08 06:38:14 PM karenb thank you laurie
2020-09-08 06:38:23 PM miguele enter the chat room
2020-09-08 06:38:31 PM vzamora7871 Valerie Zamora- Ah ok sounds good
2020-09-08 06:38:46 PM miguele Good evening everyone
2020-09-08 06:38:52 PM lbetts1992 hello
2020-09-08 06:38:58 PM taherrens enter the chat room
2020-09-08 06:38:59 PM stepha630 hello
2020-09-08 06:39:03 PM cchase Hey miguele - please state your full name ty
2020-09-08 06:39:18 PM cchase so tonights topic is Culture Change
2020-09-08 06:39:21 PM miguele Valerie you are in the wrong room, go to specialty live chats to your right
2020-09-08 06:39:43 PM cchase this is specialty chat Miguele
2020-09-08 06:39:44 PM vzamora7871 Valerie Zamora- And we just write a 1 page paper on that inservice as well. We get them all the time at work lol
2020-09-08 06:39:51 PM miguele Miguel Estrada, thanks Celeste
2020-09-08 06:40:07 PM cchase yes -sure thing
2020-09-08 06:40:20 PM cchase ok what do you all know about culture change
2020-09-08 06:40:21 PM vzamora7871 Valerie Zamora- im here for the specialty live chat
2020-09-08 06:40:54 PM karenb Residents enting our facility are in for a huge culture change.
2020-09-08 06:41:15 PM davidsonc its difficult for residents when entering a new place
2020-09-08 06:41:27 PM jonismith enter the chat room
2020-09-08 06:41:32 PM cchase why is that Karen
2020-09-08 06:41:50 PM karenb They are leaving one family to start a new family.
2020-09-08 06:41:53 PM vzamora7871 Valerie Zamora- Environment change
2020-09-08 06:41:54 PM laurieh culture change - not too much but after we chat I will
2020-09-08 06:41:56 PM pjbell differnt nationalities
2020-09-08 06:41:58 PM cchase oh understood
2020-09-08 06:42:12 PM dholmes86 change in what someones know and or not use too?
2020-09-08 06:42:36 PM cchase culture change is about changing the nursing home environment to a more home like surrounding
2020-09-08 06:42:40 PM miguele Many communities are opening to multicultural programs, there is where our job enter a new challenge
2020-09-08 06:42:42 PM stepha630 its a movment based on person directed values and practices. Elders voices can be respected, solicited, and honored also those who work closely with them are heard as well.-stephanie alvarado
2020-09-08 06:42:49 PM cchase making it less institutional
2020-09-08 06:43:03 PM cchase good steph
2020-09-08 06:43:20 PM karenb yes, once they adapt, they comnsider us their new family.
2020-09-08 06:43:32 PM dana1 Person Centered Care
2020-09-08 06:43:34 PM jonismith Making it more like home for the resident. their likes and dislikes
2020-09-08 06:43:35 PM cchase yes ago - nursing homes were viewed as zombie land
2020-09-08 06:43:47 PM cchase a place to be avoided at all costs
2020-09-08 06:43:50 PM karenb poor farm
2020-09-08 06:44:00 PM cchase yes good joni person centered is correct
2020-09-08 06:44:33 PM karenb I remember the poor farm, it wasn't good.
2020-09-08 06:44:37 PM davidsonc we need to make there room look like there home were they feel safe and comfortable for them
2020-09-08 06:44:38 PM cchase since the 1980s culture change has been making nursing homes to be more humanizing
2020-09-08 06:45:06 PM pjbell more active with community paulabell
2020-09-08 06:45:24 PM cchase do you know what the barriers are most common?
2020-09-08 06:45:32 PM miguele Languages
2020-09-08 06:45:43 PM karenb food
2020-09-08 06:45:44 PM pjbell language
2020-09-08 06:45:54 PM jonismith I believe that is where the word community comes in instead of facility
2020-09-08 06:46:00 PM laurieh a friend is working at a place that is making homes inside the NH broken down to 10 or 1
2020-09-08 06:46:05 PM chanelrheubottom left the chat room
2020-09-08 06:46:28 PM davidsonc family and friend and there pet
2020-09-08 06:46:31 PM cchase the biggest barriers reported in culture change has been staff resistance
2020-09-08 06:46:39 PM dana1 oh my
2020-09-08 06:46:48 PM karenb oh
2020-09-08 06:46:51 PM davidsonc oh wow
2020-09-08 06:46:52 PM stepha630 wow
2020-09-08 06:46:54 PM lbetts1992 didnt know that
2020-09-08 06:46:55 PM dholmes86 wow
2020-09-08 06:47:03 PM pjbell i can see that
2020-09-08 06:47:04 PM miguele amazing
2020-09-08 06:47:06 PM cchase it seems that it has to do with the way management comes across about culture change
2020-09-08 06:47:20 PM cchase what do you suppose this is the case?
2020-09-08 06:47:23 PM diannareich People not wanting to personalize the care they offer each individual.
2020-09-08 06:47:37 PM dana1 We have to work on the residents schedule and not on our own
2020-09-08 06:47:47 PM chanelrheubottom enter the chat room
2020-09-08 06:47:47 PM cchase BINGO
2020-09-08 06:47:48 PM dholmes86 there own personal opinions
2020-09-08 06:48:00 PM cchase right on the money dana
2020-09-08 06:48:05 PM diannareich It would mean working harder and thinking outside the box , rather than everyone gets the same treatment.
2020-09-08 06:48:09 PM cchase that one reason - good work
2020-09-08 06:48:12 PM jonismith right!
2020-09-08 06:48:31 PM davidsonc we work for the resident and in there home in long term care
2020-09-08 06:48:39 PM miguele Staff work on their own way but are not open to improve, personalize and humanize residents approach and treatments
2020-09-08 06:48:56 PM pjbell its their way
2020-09-08 06:49:02 PM davidsonc that is how we see it in our facility
2020-09-08 06:49:05 PM jonismith I beleive they are always in a rush. treat the resident like a human!
2020-09-08 06:49:16 PM cchase culture change it about the notion that res. can bath when they want - go to bed when they want, etc
2020-09-08 06:49:22 PM vzamora7871 Valerie Zamora- They really aren't open and when your short staffed it sucks
2020-09-08 06:49:46 PM davidsonc that is true
2020-09-08 06:49:48 PM cchase overall direct care workers are not earning top pay
2020-09-08 06:49:51 PM lbetts1992 its all about the resident its our job to make sure they are living like they did in their home life
2020-09-08 06:50:02 PM dana1 Hard work too!
2020-09-08 06:50:14 PM vzamora7871 Valerie zamora- some of these rules have changed due to COVID right?
2020-09-08 06:50:16 PM cchase so they are not happy about culture change
2020-09-08 06:50:31 PM pjbell no
2020-09-08 06:50:35 PM miguele Right Celeste, therefore many of them work in different communities at once
2020-09-08 06:50:43 PM jonismith I agree they are not happy and it shows through the care they give the residents
2020-09-08 06:50:44 PM lbetts1992 i can see that im a stna so its deff. hard work for little pay
2020-09-08 06:50:48 PM cchase yes correct valerie - but we are going to put covid aside for tonights learning
2020-09-08 06:51:01 PM cchase yes that is correc Miguele
2020-09-08 06:51:02 PM lbetts1992 but at the end of the day we need to make them feel at home
2020-09-08 06:51:04 PM cchase correct
2020-09-08 06:51:25 PM pjbell give them your time
2020-09-08 06:51:29 PM cchase so staff perceives culture change as more work for the same pay
2020-09-08 06:51:44 PM stepha630 create a safe environment-stephanie alvarado
2020-09-08 06:51:51 PM miguele There salary was improved for them in my community but they still acting the very same wway as nothing had happened
2020-09-08 06:51:52 PM davidsonc no but a lot of respect for the eldey goes along way and i try to show that to our residents and staff
2020-09-08 06:52:04 PM dana1 The residents will be happier which will make their job better in the long run
2020-09-08 06:52:18 PM cchase BINGO again dana
2020-09-08 06:52:32 PM jonismith Yes and if you approach the resident with respect and the right attitude the resident will repect you more
2020-09-08 06:52:34 PM cchase so true - happy residents make for happy plance
2020-09-08 06:52:37 PM cchase place
2020-09-08 06:52:39 PM vzamora7871 Valerie Zamora- you've really have to have a caring heart for long term health care, it isn't for everybody
2020-09-08 06:52:39 PM miguele So I perceive that there is another barrier, I could even point managements
2020-09-08 06:52:43 PM karenb Our CNA's work too many double shifts and it effects their attitudes.
2020-09-08 06:52:53 PM lbetts1992 very true
2020-09-08 06:52:55 PM stepha630 true karen
2020-09-08 06:52:58 PM cchase yes - good miguele
2020-09-08 06:53:04 PM davidsonc very true
2020-09-08 06:53:11 PM pjbell true
2020-09-08 06:53:11 PM cchase management in another barrier to culture change
2020-09-08 06:53:20 PM jonismith true
2020-09-08 06:53:29 PM diannareich yes
2020-09-08 06:53:31 PM davidsonc true
2020-09-08 06:53:41 PM pjbell yes
2020-09-08 06:53:51 PM cchase Some states effectively incentivize culture change by tying nursing home reimbursement rates and pay-for-performance policies to the implementation of culture change practices
2020-09-08 06:54:00 PM jonismith I believe staff feels managgement does appreciate them
2020-09-08 06:54:11 PM cchase that's high incentive for managemet
2020-09-08 06:54:30 PM vzamora7871 Valerie Zamora- go more in depth i didn't understand that lol
2020-09-08 06:54:34 PM karenb I don't think Florida is one of those.
2020-09-08 06:54:40 PM pjbell take pride in your work
2020-09-08 06:54:53 PM cchase what could be exterior changes in culture change??
2020-09-08 06:55:10 PM davidsonc our mangament for a small town trys there best
2020-09-08 06:55:26 PM jonismith could you explain the incentive thing more
2020-09-08 06:55:56 PM stepha630 constantly changing of staff-stephanie alvarado
2020-09-08 06:56:14 PM cchase incentives is reimbursement from the state for compliance to specified requirements i.e. culture change
2020-09-08 06:56:14 PM lbetts1992 high turn over of staff
2020-09-08 06:56:35 PM jonismith ok got it
2020-09-08 06:56:40 PM cchase that in of itself is not an awful thing so long as it is done correctly and for the right reason
2020-09-08 06:57:04 PM cchase what exterior changes have to do with culture change
2020-09-08 06:57:05 PM laurieh Im lost
2020-09-08 06:57:11 PM davidsonc high turn over in nursing and doctors and aids or just residents
2020-09-08 06:57:24 PM cchase laurie???
2020-09-08 06:57:49 PM cchase anyone have ideas for exterior changes having to do with culture change
2020-09-08 06:57:50 PM pjbell the building itself
2020-09-08 06:57:51 PM vzamora7871 Valerie Zamora- so the company gets paid from the state to meet cultural change requirements
2020-09-08 06:58:09 PM cchase correct valerie
2020-09-08 06:58:13 PM karenb Im not sure what is, "exterior change"
2020-09-08 06:58:17 PM cchase yes the building in one
2020-09-08 06:58:19 PM vzamora7871 Valerie Zamora- wow
2020-09-08 06:58:24 PM dholmes86 new management?
2020-09-08 06:58:39 PM cchase adding walkways, patios, and gardens; some environmental changes, such as adding raised gardens and walkways, can be designed not only to make the environment more homelike but also to help residents to engage in meaningful activities and connect to former roles, such as those of a homemaker, gardener, or farmer
2020-09-08 06:58:41 PM vzamora7871 Valerie Zamora- exterior change would maybe be outside belongings?
2020-09-08 06:58:43 PM dana1 The way the community is set up
2020-09-08 06:58:46 PM karenb Oh
2020-09-08 06:59:01 PM jonismith Maybe making the building itself feel more like home instead of a hosiptal?
2020-09-08 06:59:06 PM dholmes86 the way the community looks on the outside
2020-09-08 06:59:20 PM lbetts1992 more homely like we would have our house set up
2020-09-08 06:59:33 PM miguele wow, thanks Celeste, never perceive this topic that way, open my mind
2020-09-08 06:59:38 PM lbetts1992 not like they are their just to stay a few days and go home
2020-09-08 06:59:44 PM jonismith courtyards and gardens
2020-09-08 06:59:51 PM dana1 Maybe even more technology
2020-09-08 07:00:03 PM cchase these changes can help put more meaning into going outside - more rewarding and enjoyable
2020-09-08 07:00:21 PM stepha630 upgrades to the facility stephanie alvarado
2020-09-08 07:00:23 PM taherrens Making it more of a home like environment for sure.
2020-09-08 07:00:24 PM karenb yes
2020-09-08 07:00:24 PM laurieh make it more like the home they came from
2020-09-08 07:00:26 PM lbetts1992 yes like a big coerd pourch for them to enjoy
2020-09-08 07:00:26 PM cchase yes - dana - very good - technology is huge in this too
2020-09-08 07:00:39 PM cchase yes laurie good
2020-09-08 07:00:42 PM pjbell i pads
2020-09-08 07:00:42 PM vzamora7871 Valerie Zamora- we do this at my job and they love it most older people do gardening as a hobby
2020-09-08 07:00:57 PM cchase maybe porch swings ?? safe ofcourse
2020-09-08 07:01:08 PM jonismith Could you go a little more in depth about the tecknology
2020-09-08 07:01:09 PM cchase maybe a swing chair better
2020-09-08 07:01:10 PM lbetts1992 we have rocking chairs
2020-09-08 07:01:27 PM cchase yes those rockers are good
2020-09-08 07:01:28 PM miguele technology, that's true,, we are investing lost of money in that aspect, my building is 37 years old, many things need to be updated
2020-09-08 07:01:33 PM davidsonc the activity's to changes like computers
2020-09-08 07:01:45 PM karenb all my residents are in wheel chairs. These moving objects scare me.
2020-09-08 07:01:51 PM pjbell for baby boomers
2020-09-08 07:01:52 PM miguele Reclainers w/ renote control
2020-09-08 07:02:00 PM lbetts1992 they love this its the best place to sit with a good view
2020-09-08 07:02:06 PM cchase technology to reduce documentation time and allow staff to spend more time with residents for one
2020-09-08 07:02:14 PM davidsonc we have a wi game our residents love to play
2020-09-08 07:02:27 PM pjbell redoing shower room to be more homey
2020-09-08 07:02:27 PM cchase ops karen watch out for those wheelchairs
2020-09-08 07:02:31 PM jonismith that would be wonderful
2020-09-08 07:02:42 PM vzamora7871 Valerie Zamora- A wii game? thats cool and good exercise I bet
2020-09-08 07:03:00 PM pjbell wii bowling
2020-09-08 07:03:01 PM dholmes86 we also use the wii bowling is a fav.
2020-09-08 07:03:03 PM cchase how about the interior??
2020-09-08 07:03:10 PM laurieh they make a swing for WC.
2020-09-08 07:03:11 PM miguele That;s good Valerie, we offer it too but participation is very low
2020-09-08 07:03:27 PM karenb Lots of flowers
2020-09-08 07:03:29 PM dholmes86 Fresh baked goods smells
2020-09-08 07:03:30 PM lbetts1992 set up like we would have our home
2020-09-08 07:03:36 PM pjbell more quiet places
2020-09-08 07:03:38 PM stepha630 video games
2020-09-08 07:03:42 PM diannareich Interiors need to be more cheerful
2020-09-08 07:03:43 PM laurieh less institutional
2020-09-08 07:03:44 PM cchase interior changes include replacing nurses’ stations with desks, creating resident common areas, introducing the use of linens in dining areas, personalizing mailboxes outside of resident rooms, and adding small kitchens on units.
2020-09-08 07:03:45 PM vzamora7871 Valerie Zamora- Im jealous, I want one lol
2020-09-08 07:03:45 PM lbetts1992 more privacy
2020-09-08 07:03:50 PM miguele T.V. Screen instead of \bulletin boards
2020-09-08 07:03:59 PM dana1 Our Chapel is for all religious groups
2020-09-08 07:04:12 PM lbetts1992 haveing gathering rooms for them
2020-09-08 07:04:20 PM pjbell mailboxes neat
2020-09-08 07:04:21 PM davidsonc the wii game has bowling golfing alsorts of games i also got our resident abig checkard game
2020-09-08 07:04:22 PM cchase Other ideas for making environments more homelike: providing residents with the choice of colors for painting rooms  choice of corridor/unit names  replacing public announcement systems with staff pagers
2020-09-08 07:04:28 PM jonismith Room setup. encourage family to bring personal items for the resident
2020-09-08 07:04:33 PM miguele theaters and muti use rooms are now getting more sofisticated devices
2020-09-08 07:04:50 PM karenb a game room
2020-09-08 07:04:59 PM cchase yes miguele - there's tech
2020-09-08 07:05:00 PM laurieh smaller living areas instead of big day rooms
2020-09-08 07:05:10 PM cchase yes smaller cozy
2020-09-08 07:05:17 PM davidsonc painting , church time , music the like
2020-09-08 07:05:35 PM dholmes86 private prayer time
2020-09-08 07:05:42 PM davidsonc yes
2020-09-08 07:05:56 PM cchase so what about resident-centered care as it applies to culture change
2020-09-08 07:05:57 PM vzamora7871 Valerie Zamora- Pool tables for the males they enjoy that and sometimes the women will watch and a chapel
2020-09-08 07:06:22 PM cchase what would be an example of that
2020-09-08 07:06:40 PM pjbell more mens programs
2020-09-08 07:06:42 PM vzamora7871 pictures, wall decor, a pet?
2020-09-08 07:06:53 PM jonismith Knowing the likes and dislikes of the resident
2020-09-08 07:06:58 PM lbetts1992 make sure they are getting the individualized care