DateTimeFromToMessage
2020-09-15 06:27:22 PM srolle enter the chat room
2020-09-15 06:27:31 PM cchase hello you all - how are you doing
2020-09-15 06:27:39 PM karenb Okay
2020-09-15 06:27:43 PM jocelynp hi
2020-09-15 06:27:47 PM srolle hello
2020-09-15 06:27:53 PM dholmes86 how are you!!
2020-09-15 06:27:53 PM chanelrheubottom hey
2020-09-15 06:27:55 PM ahicks Hello...and well ty Amanda
2020-09-15 06:27:59 PM perrylori hello
2020-09-15 06:28:05 PM vzamora7871 Hello
2020-09-15 06:28:48 PM srolle left the chat room
2020-09-15 06:28:49 PM srolle enter the chat room
2020-09-15 06:28:50 PM jacquelinediego I'm from ridgcrest ca
2020-09-15 06:29:18 PM cchase This is LIVE learning chat
2020-09-15 06:29:20 PM srolle hello can we still be in the chat for today, I got a message saying thursday night
2020-09-15 06:29:33 PM cchase tonights topic is Communicating with Older Adults
2020-09-15 06:29:35 PM perrylori thursday as well
2020-09-15 06:29:47 PM cchase yes - same topic on Thursday
2020-09-15 06:29:56 PM srolle thanks so muchg
2020-09-15 06:30:16 PM perrylori your welcome
2020-09-15 06:30:34 PM cchase I split the classes because I needed to slow the speed down by reducing the total numbers attending
2020-09-15 06:30:37 PM karenb small group tonight
2020-09-15 06:31:02 PM cchase small group is fine - makes for more questions & answers
2020-09-15 06:31:04 PM ahicks Good idea..Amanda
2020-09-15 06:31:05 PM srolle okay thanks so much for that it really helps
2020-09-15 06:31:20 PM perrylori yes it really helps
2020-09-15 06:31:23 PM cchase so let's start with you typing your names please
2020-09-15 06:31:28 PM chanelrheubottom easy to keep up
2020-09-15 06:31:29 PM vzamora7871 Valerie Zamora
2020-09-15 06:31:31 PM karenb Karen Bovaird
2020-09-15 06:31:34 PM ahicks Amanda
2020-09-15 06:31:36 PM srolle Sherrington rolle
2020-09-15 06:31:38 PM dholmes86 Domeeka Holmes
2020-09-15 06:31:38 PM perrylori lori perry
2020-09-15 06:31:39 PM chanelrheubottom chanel rheubottom
2020-09-15 06:31:44 PM jocelynp jocelyn johnson parham
2020-09-15 06:31:52 PM dana1 enter the chat room
2020-09-15 06:32:04 PM dana1 Dana Cooney
2020-09-15 06:32:19 PM jacquelinediego jacqueline diego
2020-09-15 06:32:31 PM cchase great - some housekeeping list to go over
2020-09-15 06:32:41 PM taherrens enter the chat room
2020-09-15 06:33:17 PM cchase we had an issue with the specialty chat dates being available in the classroom but they seem to be all set
2020-09-15 06:33:25 PM taherrens Taherren Smith
2020-09-15 06:33:32 PM chanelrheubottom yeah glad that fix
2020-09-15 06:34:09 PM perrylori yes is see the list of them now
2020-09-15 06:34:12 PM cchase but I noticed today - that we already have 1/2 assingments posted for tonights chat session.... which is not possible - so tech is looking into it
2020-09-15 06:34:34 PM dana1 Good
2020-09-15 06:34:40 PM srolle okay
2020-09-15 06:34:42 PM chanelrheubottom ok
2020-09-15 06:34:55 PM cchase so I am going to ask you all to please go check and be sure that you have the correct assignment under the correct date -
2020-09-15 06:35:05 PM perrylori ok
2020-09-15 06:35:08 PM dholmes86 ok
2020-09-15 06:35:15 PM jocelynp ok
2020-09-15 06:35:16 PM dana1 will do
2020-09-15 06:35:18 PM cchase if you need to delete and repost please take care of that
2020-09-15 06:35:33 PM srolle okay
2020-09-15 06:35:36 PM ahicks foe week 6? or live chat..im confused
2020-09-15 06:35:39 PM cchase sorry - but this will facilitate grades
2020-09-15 06:35:59 PM cchase go check under the most recent new added dates
2020-09-15 06:36:16 PM tpadgett enter the chat room
2020-09-15 06:36:19 PM cchase 9/01 - send of october
2020-09-15 06:36:35 PM cchase to end of October
2020-09-15 06:36:42 PM ahicks I guess I am slow...I am not understanding what I am checking
2020-09-15 06:37:13 PM cchase check to be sure you have the correct assignment posted under the correct date for the schat assignments
2020-09-15 06:37:18 PM tpadgett I just figured out how to get in here
2020-09-15 06:37:27 PM cchase hey thomas
2020-09-15 06:37:35 PM tpadgett good evening
2020-09-15 06:37:50 PM cchase okay - now for house rules
2020-09-15 06:37:53 PM ahicks Ok ok thank you
2020-09-15 06:37:53 PM miguele enter the chat room
2020-09-15 06:38:04 PM dana1 Stay on topic
2020-09-15 06:38:10 PM dholmes86 stay on topic
2020-09-15 06:38:10 PM miguele Hi everyone, Miguel Estrada
2020-09-15 06:38:11 PM cchase participation is required - the system shows me when you have not posted
2020-09-15 06:38:19 PM chanelrheubottom today live chat for me said cultural change when we alreay did it last week
2020-09-15 06:38:19 PM cchase ha ha..... yes stay on topic
2020-09-15 06:38:23 PM srolle I have ending assigments on oct 27-nov2
2020-09-15 06:38:30 PM cchase hello miguel
2020-09-15 06:38:40 PM dholmes86 mines said culture change as well
2020-09-15 06:39:01 PM miguele Good evening Celeste
2020-09-15 06:39:03 PM tpadgett communicating with the elderly correct
2020-09-15 06:39:09 PM cchase I looked today and was none too happy - regulations posted in culture change
2020-09-15 06:39:10 PM perrylori cultural change was last tuesday and thursday
2020-09-15 06:39:21 PM cchase yes tonight is comm with older adult
2020-09-15 06:39:28 PM cchase correct lori
2020-09-15 06:39:52 PM ahicks isnt live chats every other week?
2020-09-15 06:40:00 PM perrylori every week
2020-09-15 06:40:01 PM cchase these chats turn into CEUs that you can use toward your NAAPCC appl
2020-09-15 06:40:01 PM miguele Can you explain more about that Celeste?
2020-09-15 06:40:03 PM tpadgett every week
2020-09-15 06:40:08 PM cchase so we need them accurate
2020-09-15 06:40:24 PM miguele ahh ok, I got it
2020-09-15 06:40:37 PM cchase I can cover that at the end of this session if we cover what we need to cover
2020-09-15 06:40:44 PM cchase okay??
2020-09-15 06:40:46 PM ahicks the specialty chats are every week?
2020-09-15 06:40:47 PM chanelrheubottom ok
2020-09-15 06:40:50 PM dana1 Ready
2020-09-15 06:40:51 PM karenb ok
2020-09-15 06:40:53 PM lbetts1992 enter the chat room
2020-09-15 06:40:55 PM cchase yes - every week
2020-09-15 06:40:56 PM perrylori ready
2020-09-15 06:40:56 PM jocelynp ok
2020-09-15 06:41:00 PM miguele ok
2020-09-15 06:41:05 PM srolle ok
2020-09-15 06:41:15 PM cchase the idea is so you end up with as close to the 12 CEUs that you need
2020-09-15 06:41:19 PM lbetts1992 hello cchase sorry im late bot feeling well today
2020-09-15 06:41:31 PM lbetts1992 not*
2020-09-15 06:41:41 PM dana1 Sorry you do not feel well
2020-09-15 06:41:46 PM cchase sorry
2020-09-15 06:41:54 PM chanelrheubottom hope you feel better soon
2020-09-15 06:42:01 PM lbetts1992 thank you
2020-09-15 06:42:08 PM dholmes86 hope you feel better
2020-09-15 06:42:09 PM cchase you know you can write an assignment for this LMK
2020-09-15 06:42:21 PM jocelynp yes
2020-09-15 06:42:22 PM lbetts1992 iv already done this one
2020-09-15 06:42:35 PM lbetts1992 just wanted to do it again
2020-09-15 06:42:48 PM cchase ok - then happy to have ya here
2020-09-15 06:43:18 PM ahicks So you can write an assignment for missed chats and get CE credits?
2020-09-15 06:43:24 PM cchase so you all work with the aging population - have you given much thought to your method of communicating with them??
2020-09-15 06:43:26 PM perrylori yes
2020-09-15 06:43:43 PM lbetts1992 yes
2020-09-15 06:43:44 PM cchase we can address that question at the end
2020-09-15 06:43:49 PM srolle yes
2020-09-15 06:43:49 PM dholmes86 yes
2020-09-15 06:43:49 PM perrylori i love talking with the elder population
2020-09-15 06:43:51 PM chanelrheubottom yes
2020-09-15 06:43:52 PM vzamora7871 Valerie Zamora- be reasonable and understanding
2020-09-15 06:43:52 PM ahicks Sure
2020-09-15 06:43:55 PM dana1 My approach
2020-09-15 06:43:57 PM jocelynp yes
2020-09-15 06:44:08 PM cchase what techniques do you use?
2020-09-15 06:44:10 PM dana1 patient
2020-09-15 06:44:11 PM dholmes86 be loud and clear
2020-09-15 06:44:11 PM miguele First require... Be a good listener?
2020-09-15 06:44:12 PM tpadgett It's very repedative
2020-09-15 06:44:19 PM dholmes86 no pet names
2020-09-15 06:44:22 PM cchase good Miguele
2020-09-15 06:44:24 PM dana1 eye contact
2020-09-15 06:44:26 PM perrylori speak slowly and clearly
2020-09-15 06:44:28 PM srolle listen listen
2020-09-15 06:44:32 PM vzamora7871 Valerie Zamora- talk with respect
2020-09-15 06:44:34 PM karenb Unfortunatly, the first thing I think of is, to talk loudly.
2020-09-15 06:44:35 PM lisacomstock enter the chat room
2020-09-15 06:44:36 PM cchase yes repeat and listen
2020-09-15 06:44:37 PM chanelrheubottom load and clear
2020-09-15 06:44:41 PM tpadgett simple terms
2020-09-15 06:44:46 PM miguele then, look for easy solutions and do not ignore
2020-09-15 06:44:50 PM srolle maintain eye contact
2020-09-15 06:44:50 PM lbetts1992 i always walk in front so they can see me i get down to their eye level and start with my name and job title
2020-09-15 06:44:53 PM ahicks Repeat back to show I heard them
2020-09-15 06:45:00 PM perrylori direct eye contact is very imoortant. they watch your facial expression
2020-09-15 06:45:27 PM srolle avoid distractiions
2020-09-15 06:45:33 PM perrylori always be eye level never look down at them when you speak yes
2020-09-15 06:45:44 PM ahicks I alos make sure to touch
2020-09-15 06:45:48 PM chanelrheubottom its hard to do facial expression with the mask on
2020-09-15 06:46:03 PM srolle stick to one topic
2020-09-15 06:46:06 PM cchase so you bring up a good point chanel
2020-09-15 06:46:08 PM perrylori approach is good too. all in the approach to how they will act
2020-09-15 06:46:13 PM lbetts1992 always talk lo]'
2020-09-15 06:46:15 PM karenb yes, with all the PPE on its hard for them to see your facial expressions.
2020-09-15 06:46:27 PM ahicks TONE
2020-09-15 06:46:35 PM tpadgett your tone of voice says a lot though
2020-09-15 06:46:36 PM taherrens Speak slowly and clearly. Address them by their names, and have good eye contact
2020-09-15 06:46:40 PM ahicks Thats huge with masks
2020-09-15 06:46:58 PM lbetts1992 always talk loud and clear but not so loud they think you are yelling at them
2020-09-15 06:46:58 PM miguele Great tpadgett,, tone of voice is essential too
2020-09-15 06:47:00 PM perrylori masks is hard for our residents for sure
2020-09-15 06:47:02 PM lisacomstock lisa comstock just listening in see if i can learn something i may of missed
2020-09-15 06:47:08 PM srolle some of the residents states to pull the mask down so i can see you
2020-09-15 06:47:19 PM cchase so it is recommended that as you walk up to your resident - from a distance that you pull your mask down and smile before you get close - then put your mask on
2020-09-15 06:47:42 PM ahicks Ha my facility would flip out
2020-09-15 06:47:45 PM jocelynp yes i do
2020-09-15 06:47:49 PM karenb mine too
2020-09-15 06:47:51 PM vzamora7871 Valerie Zamora- I like that idea, never even thought of that lol
2020-09-15 06:47:51 PM tpadgett mine too
2020-09-15 06:47:53 PM perrylori i do tghat pull mask down so they know who i am
2020-09-15 06:48:01 PM dholmes86 yes that is what our ED instructed us too do
2020-09-15 06:48:02 PM srolle no we will be in big trouble
2020-09-15 06:48:14 PM ahicks At that time someone else could go by....
2020-09-15 06:48:16 PM lbetts1992 i use this also
2020-09-15 06:48:18 PM chanelrheubottom i pull mine down i getting sent home
2020-09-15 06:48:21 PM jacquelinediego Yes i have,how do you communitcate effectivley with older adult, older adult are afraid to communicate because they want to bother you you or see them as a complainer,some do not have the mental capacity to talk to you.
2020-09-15 06:48:33 PM cchase mask dwn so briefly when you are a safe distance from them
2020-09-15 06:48:42 PM cchase they are trying to show a smile -
2020-09-15 06:49:01 PM ahicks We have face shields and masks...no brief process
2020-09-15 06:49:04 PM srolle okay
2020-09-15 06:49:04 PM cchase some have drawn a smile right on the mask - which I personally like better
2020-09-15 06:49:18 PM dana1 Good idea
2020-09-15 06:49:19 PM chanelrheubottom i like that idea
2020-09-15 06:49:32 PM perrylori i made buttons as well with our pic on them
2020-09-15 06:49:32 PM karenb I might be able to do that.
2020-09-15 06:49:38 PM tpadgett I was going to say that Cel but wanted to not get of course :-)
2020-09-15 06:49:51 PM cchase ha ha thomas
2020-09-15 06:49:55 PM miguele I wore a mustacheone day.. it makes look funny
2020-09-15 06:50:07 PM cchase love that one miguele
2020-09-15 06:50:09 PM tpadgett don't use permanent marker it will smell bad
2020-09-15 06:50:18 PM miguele thanks!
2020-09-15 06:50:32 PM cchase ok so you want to send the message of smiles
2020-09-15 06:50:49 PM tpadgett and happiness
2020-09-15 06:50:53 PM cchase first is to be aware of the person's health issues
2020-09-15 06:51:12 PM cchase Older adults may have health problems that add difficulty to speaking and understanding
2020-09-15 06:51:40 PM cchase For example, they may have hearing problems, speech problems, and memory loss. These factors complicate communication. And remember, chronological age is not always a true indicator of a person’s health
2020-09-15 06:51:46 PM tpadgett hearing is another delima
2020-09-15 06:51:50 PM perrylori yes most of my residents read our expressions so hard to do that with a mask. so i do pull my mask down before i get to them. they are good with that and we carry on with our conversation
2020-09-15 06:52:21 PM chanelrheubottom we have a death person. she use to reading lips. its hard. i have to write stuff down all the time
2020-09-15 06:52:32 PM tpadgett deaf
2020-09-15 06:52:40 PM cchase Be attentive to the environment in which you are communicating.
2020-09-15 06:52:55 PM chanelrheubottom sorry my soon bugging me at the same time
2020-09-15 06:52:56 PM cchase particularly with someone deaf
2020-09-15 06:52:59 PM dana1 Knowledge is power
2020-09-15 06:53:09 PM jonismith enter the chat room
2020-09-15 06:53:23 PM lisacomstock is this culture change or communication with older adults? im confused now sorry
2020-09-15 06:53:30 PM cchase Is there any disturbing background noise? Are many people speaking in the same room? Is there any intrusive music? Are there any distractions that could affect your communication?
2020-09-15 06:53:34 PM dholmes86 communication
2020-09-15 06:53:35 PM jacquelinediego Most of the residents are hard of hearing so speakinng slowly and loud will help them hear better
2020-09-15 06:54:08 PM karenb Our building is replacing the plumbing. So annoying.
2020-09-15 06:54:18 PM cchase funny thing about talking loudly although necessary - it is sometimes resented by the resident
2020-09-15 06:54:18 PM lisacomstock ok i thought this was repeat from last week.
2020-09-15 06:54:21 PM jacquelinediego Eye contact with the resident is good aswell
2020-09-15 06:54:31 PM cchase reminds them of their own hearing issue
2020-09-15 06:54:33 PM lbetts1992 YES
2020-09-15 06:54:52 PM perrylori alot of my residents are dementia. they are so wanting to look around and noisy. i ttry to get their attention. most of the time it works.
2020-09-15 06:54:54 PM tpadgett try to avoid to much info in the public domain. Lots of residents don't want their info out there
2020-09-15 06:54:59 PM ahicks And just because someone is HOH does not necessarily mean talking loudly helps...it's ranges and tone
2020-09-15 06:55:07 PM tpadgett private communication is key
2020-09-15 06:55:08 PM jonismith yes it can be embarrasing for them
2020-09-15 06:55:13 PM dana1 yes it is
2020-09-15 06:55:16 PM srolle okay,
2020-09-15 06:55:17 PM dholmes86 is it because they think you are yelling st them
2020-09-15 06:55:20 PM cchase absolutely - your on the trail of HIPAA
2020-09-15 06:55:22 PM dholmes86 at
2020-09-15 06:55:33 PM lisacomstock I have communicated by writting on paper for those who have difficulty in a noisy area
2020-09-15 06:55:41 PM cchase Speak clearly and articulately, and make eye contact
2020-09-15 06:55:50 PM ahicks Body language
2020-09-15 06:55:52 PM jonismith I write things down for them
2020-09-15 06:56:15 PM jonismith make sure they can see your face and lips at all times
2020-09-15 06:56:16 PM dana1 Use their name so they know you are talking to them
2020-09-15 06:56:19 PM srolle me to joni it helps
2020-09-15 06:56:23 PM cchase . Direct your speech at the individual's face -- not to their side. Do not eat your words: move your mouth and pronounce each word carefully and precisely. When your tongue “dances” inside your mouth when you talk, you articulate more clearly. If your tongue “sleeps” and plays a passive role, you are more likely not articulating as well as you could
2020-09-15 06:56:32 PM perrylori i say stick to the facts no slang. and speak slowly and clearly
2020-09-15 06:56:38 PM chanelrheubottom I have a small whitebored i carry around
2020-09-15 06:56:38 PM miguele What about body language?, I use my hands a lot
2020-09-15 06:56:55 PM cchase good body language absolutely
2020-09-15 06:56:56 PM jacquelinediego No name should not be giving or posted that's why i said most elderly or residents.
2020-09-15 06:57:13 PM tpadgett I do that and get tounge twisted at times
2020-09-15 06:57:16 PM ahicks Your body language helps to convey your meaning and message
2020-09-15 06:57:16 PM cchase you want to use as much as you can to communicate
2020-09-15 06:57:28 PM lbetts1992 YES
2020-09-15 06:57:28 PM chanelrheubottom they say body language is the number one key with everything
2020-09-15 06:57:36 PM perrylori my brother is deaf. spent all our life with him reading lips. So i try making sure i do that with the residents
2020-09-15 06:57:37 PM karenb No sweetie or honey
2020-09-15 06:57:42 PM srolle I now have a amplifer with me do to the mask
2020-09-15 06:58:00 PM cchase I once let someone go home for saying sweetie
2020-09-15 06:58:03 PM tpadgett I let my residents read what I'm asking them to better understand me at times
2020-09-15 06:58:04 PM jonismith I agree how you approach them even to how you hold your arms
2020-09-15 06:58:18 PM lisacomstock extremlely challenging with mask and shields
2020-09-15 06:58:23 PM cchase Adjust your volume appropriately. There is a difference between enunciating and talking loudly
2020-09-15 06:58:32 PM dholmes86 pet names are a huge no no
2020-09-15 06:58:32 PM jonismith yes the mask make it very hard
2020-09-15 06:58:45 PM ahicks YES!!! @Celeste
2020-09-15 06:58:48 PM jacquelinediego I use a dry eraser board it helps if they can read.
2020-09-15 06:58:51 PM srolle yes
2020-09-15 06:58:52 PM miguele Many residents hate to be called "Hey girl"..... they said,, we are not girls anymore..
2020-09-15 06:59:08 PM cchase Use clear and precise questions and sentences. Do not hesitate to repeat or rephrase your sentences and questions if you sense there is an absence of comprehension. Complicated questions and sentences may confuse older adults who have short-term memory or hearing loss. Clear and precise constructions are easier to comprehend
2020-09-15 06:59:12 PM miguele that's disrispectful
2020-09-15 06:59:13 PM chanelrheubottom by talking loud you have to be careful because someone the other people think you are yelling at them
2020-09-15 06:59:16 PM ahicks hey girl is so inappropriate
2020-09-15 06:59:22 PM perrylori yes calliing them by their names is important.
2020-09-15 06:59:53 PM cchase always announce your name - each and every single time
2020-09-15 07:00:04 PM dholmes86 i do
2020-09-15 07:00:05 PM cchase say hello - my name is Mary
2020-09-15 07:00:13 PM srolle yes i do always
2020-09-15 07:00:14 PM cchase every time
2020-09-15 07:00:24 PM tpadgett I say Activities Tom here
2020-09-15 07:00:33 PM jonismith yes always let them know who you are
2020-09-15 07:00:37 PM tpadgett or It's Tom
2020-09-15 07:00:38 PM perrylori i always say good morning ladies to a group of ladies that are right there when i come in. they feel so important when you address them when walking by
2020-09-15 07:00:44 PM cchase • Use direct questions: "Did you have soup for lunch?" "Did you have salad for lunch?" Instead of: "What did you have for lunch?" The more precise you are in your language, the less difficulty the elderly have in understanding.
2020-09-15 07:01:10 PM dana1 good point
2020-09-15 07:01:21 PM tpadgett No open ended questions they can confuse the person you are talking to
2020-09-15 07:01:22 PM chanelrheubottom they wont feel attacked when you say your name first
2020-09-15 07:01:23 PM srolle love it
2020-09-15 07:01:23 PM perrylori yes celeste i agree/
2020-09-15 07:01:24 PM jacquelinediego yelling and talking loud is two differnt thing is the tone of your voice, i understand where you are coming from chanelrheubottom
2020-09-15 07:01:30 PM dholmes86 yes agreed
2020-09-15 07:01:37 PM tpadgett yes
2020-09-15 07:01:42 PM jonismith agree!
2020-09-15 07:01:46 PM cchase • Reduce the "noise" in your sentences and questions. Limit your sentences and questions to 20 words or less. Don't use slang or filler words and phrases. ("Like," "well," and "you know" are a few examples.) Keep your sentences brief and direct to the point.
2020-09-15 07:02:21 PM dana1 I do like to talk, so that is something I need to work on!
2020-09-15 07:02:22 PM dholmes86 short and simple
2020-09-15 07:02:30 PM perrylori one question at a time works doesnt it
2020-09-15 07:02:32 PM cchase ok go rest
2020-09-15 07:02:39 PM cchase • Reduce the "noise" in your sentences and questions. Limit your sentences and questions to 20 words or less. Don't use slang or filler words and phrases. ("Like," "well," and "you know" are a few examples.) Keep your sentences brief and direct to the point.
2020-09-15 07:02:39 PM lbetts1992 left the chat room
2020-09-15 07:02:43 PM tpadgett same here dana1
2020-09-15 07:02:45 PM srolle yes short and simple
2020-09-15 07:03:06 PM cchase ha - ha I hit the enter and it repeated - so don't forget to repeat folks
2020-09-15 07:03:15 PM dholmes86 lol
2020-09-15 07:03:17 PM ahicks ha
2020-09-15 07:03:20 PM jonismith to much can definitly confuse an d frustrate them
2020-09-15 07:03:21 PM chanelrheubottom lol
2020-09-15 07:03:23 PM miguele funny
2020-09-15 07:03:26 PM tpadgett lol
2020-09-15 07:03:28 PM lisacomstock lol
2020-09-15 07:03:31 PM cchase • Avoid the confusion of mixed ideas and questions. Try to define your ideas and questions logically. If you mix ideas, it may be confusing for the older adult to understand. Express one idea and message at a time
2020-09-15 07:03:32 PM srolle ok
2020-09-15 07:03:34 PM jonismith lol
2020-09-15 07:03:44 PM 16380 enter the chat room
2020-09-15 07:03:44 PM perrylori never say remember to them either. Remember i told you that yesterday.
2020-09-15 07:03:53 PM cchase For example, "It is a good idea to call John, your brother. Later, we can call Susan, your sister." A more complicated construction would be: "I think we should call your brother, John, first, and then later we could call your sister, Susan."
2020-09-15 07:03:56 PM dholmes86 yes lori
2020-09-15 07:04:19 PM chanelrheubottom yeah
2020-09-15 07:04:26 PM tpadgett gotta
2020-09-15 07:04:30 PM cchase Employ visual aids, if possible
2020-09-15 07:04:48 PM jonismith visual aide are great
2020-09-15 07:04:48 PM cchase If an older adult has a hearing or memory problem, it is important to be creative. Visual aids help. Show the individual what or who you are talking about.
2020-09-15 07:05:07 PM dana1 If the resident is not undersatnding what I am saying after after a few times, then I try to rephrase it.
2020-09-15 07:05:08 PM tpadgett I use google a lot for that
2020-09-15 07:05:09 PM perrylori yes i find that works well
2020-09-15 07:05:11 PM srolle love it
2020-09-15 07:05:16 PM cchase For example, it may be better to say, "Is there any pain in your back (pointing to your back)? Is there any pain in your stomach (pointing to your stomach)?" instead of simply asking "Do you have any pain or discomfort?
2020-09-15 07:05:18 PM dholmes86 got it
2020-09-15 07:05:42 PM srolle okay
2020-09-15 07:05:46 PM lisacomstock ok
2020-09-15 07:05:50 PM chanelrheubottom pretty much show and tell.