DateTimeFromToMessage
2020-11-10 08:00:43 PM debbief82 Makes sense
2020-11-10 08:00:45 PM cchase can you see me (point to your eyes)
2020-11-10 08:00:47 PM kellisheehan visual saids always help
2020-11-10 08:00:56 PM amiller20 ok got it
2020-11-10 08:01:03 PM shedenaalexander got it
2020-11-10 08:01:06 PM judithdevin ok
2020-11-10 08:01:10 PM lisab70 (y)
2020-11-10 08:01:13 PM tinacognato Yes Ms.Chase I hear you
2020-11-10 08:01:18 PM debbief82 Our speech therapy uses them alot.
2020-11-10 08:01:18 PM kellyryan yes
2020-11-10 08:01:21 PM cchase ty tina
2020-11-10 08:01:21 PM lisab70 ha!
2020-11-10 08:01:24 PM cchase Make sure your attempt to “turn up the volume” and slow down your speech pattern doesn’t come across as condescending. Even if your parent suffers from dementia or extreme hearing loss, don’t speak to them as if they are a child. Being patronizing is a surefire way to start an argument.
2020-11-10 08:01:42 PM kellisheehan agree
2020-11-10 08:01:43 PM lisab70 ...another staff issue!
2020-11-10 08:01:43 PM abigailgearhart okay
2020-11-10 08:01:45 PM jeanneb yes it is
2020-11-10 08:01:50 PM melissabarrett yes
2020-11-10 08:01:53 PM annettep absolutely
2020-11-10 08:01:53 PM priyab yes, agreed
2020-11-10 08:01:53 PM debrabryan i totally agree with that
2020-11-10 08:01:54 PM lisab70 ({)
2020-11-10 08:01:58 PM desiraes never speak to a resident as if they are a child
2020-11-10 08:01:59 PM kellisheehan lisab agree many staff issues there!!!
2020-11-10 08:02:03 PM desiraes dignity issue
2020-11-10 08:02:07 PM cchase this one is my all time favorite- ready?
2020-11-10 08:02:13 PM melissabarrett ok
2020-11-10 08:02:14 PM judithdevin ready
2020-11-10 08:02:15 PM tinacognato go
2020-11-10 08:02:17 PM desiraes yes
2020-11-10 08:02:18 PM debrabryan ready
2020-11-10 08:02:18 PM fillmorepam8 yep
2020-11-10 08:02:20 PM abigailgearhart yes
2020-11-10 08:02:20 PM jeanneb ok
2020-11-10 08:02:20 PM debbief82 ready
2020-11-10 08:02:20 PM kellisheehan yes
2020-11-10 08:02:21 PM priyab yes, ready
2020-11-10 08:02:24 PM wmcollins ok
2020-11-10 08:02:27 PM cchase Pick Your BattlesMany seniors face growing challenges as they age, including mobility limitations, decreased stamina, loneliness and memory problems. While your goal is to ensure their wellbeing, tackling every single issue at once can be frustrating and embarrassing for an elder. Instead, try to prioritize the issues you want to address and celebrate small victories one at a time
2020-11-10 08:02:29 PM diamondreed ready
2020-11-10 08:02:29 PM kellyryan ok
2020-11-10 08:02:29 PM lisab70 staff needs to be reminded of this... Question: How can we redirect the staff in a respectful way about their tone
2020-11-10 08:02:43 PM kellisheehan I LOVE THIS ONE !!!!
2020-11-10 08:02:44 PM judithdevin ok
2020-11-10 08:02:48 PM melissabarrett yes
2020-11-10 08:02:49 PM amiller20 ok
2020-11-10 08:02:50 PM paigea yes defiantly
2020-11-10 08:02:51 PM anunn set small goals along the way
2020-11-10 08:02:51 PM debrabryan yes yes
2020-11-10 08:02:58 PM desiraes absalutely
2020-11-10 08:02:58 PM tinacognato For sure!
2020-11-10 08:02:59 PM fillmorepam8 yes
2020-11-10 08:03:01 PM shedenaalexander ok
2020-11-10 08:03:03 PM cchase you will not win everyone - so choose wisely
2020-11-10 08:03:05 PM diamondreed of course
2020-11-10 08:03:05 PM kellyryan yes
2020-11-10 08:03:07 PM priyab yep
2020-11-10 08:03:09 PM abigailgearhart yes
2020-11-10 08:03:10 PM wmcollins ok
2020-11-10 08:03:13 PM sharitamurphy They are people talk to them like you talk to anyone else. Just clearer and projecting.
2020-11-10 08:03:14 PM lisab70 Its hard to make the staff understand the importance
2020-11-10 08:03:17 PM cchase the resident needs to feel a win too!!
2020-11-10 08:03:18 PM wmcollins good one
2020-11-10 08:03:24 PM melissabarrett yes
2020-11-10 08:03:25 PM diamondreed thats right
2020-11-10 08:03:28 PM jeanneb of coursenot
2020-11-10 08:03:28 PM abigailgearhart very true
2020-11-10 08:03:29 PM judithdevin that they do
2020-11-10 08:03:29 PM debbief82 I apply that concept all the time.
2020-11-10 08:03:31 PM lisab70 true!
2020-11-10 08:03:32 PM fillmorepam8 exactly
2020-11-10 08:03:34 PM paigea agreed
2020-11-10 08:03:41 PM debrabryan yes
2020-11-10 08:03:45 PM jeanneb yes they do
2020-11-10 08:03:52 PM cchase laughter - what about that??
2020-11-10 08:03:59 PM melissabarrett its good
2020-11-10 08:04:01 PM jeanneb best medicine ever
2020-11-10 08:04:02 PM tinacognato its my schtick
2020-11-10 08:04:03 PM mleague need more
2020-11-10 08:04:03 PM desiraes laughter is the best medicine
2020-11-10 08:04:04 PM debrabryan the best medicine
2020-11-10 08:04:04 PM sharitamurphy Love it!
2020-11-10 08:04:04 PM diamondreed its great for the soul
2020-11-10 08:04:12 PM debbief82 When used appropriately.
2020-11-10 08:04:17 PM paigea laughter is great to do with them not at them
2020-11-10 08:04:17 PM annettep like having fun
2020-11-10 08:04:17 PM kellisheehan ITS GREAT GOT THEM
2020-11-10 08:04:18 PM priyab your eyes need to smile too
2020-11-10 08:04:20 PM wmcollins :)
2020-11-10 08:04:20 PM diamondreed agreed debbie
2020-11-10 08:04:26 PM fillmorepam8 as long as your laughing with and not at...my humor is on point lol
2020-11-10 08:04:32 PM diamondreed laugh with and not at
2020-11-10 08:04:33 PM cchase point well made debbie - it needs to be appropriate
2020-11-10 08:04:35 PM tinacognato good point
2020-11-10 08:04:39 PM shedenaalexander Its needed
2020-11-10 08:04:47 PM sharitamurphy Right!
2020-11-10 08:04:48 PM cchase Laughter really is the best medicine. Humorous moments often arise, even in the most difficult and stressful caregiving situations. Be open to the opportunity to lighten things up and take things a little less seriously. A shared laugh can ease tension and build closeness with your loved ones. However, be sure to laugh with your family members and not at their expense.
2020-11-10 08:04:51 PM wclavin1234 my residents are always laughing at me just being silly and dancing
2020-11-10 08:04:52 PM lisab70 Laughter = postive feedback at the right time
2020-11-10 08:05:06 PM melissabarrett yes
2020-11-10 08:05:08 PM annettep right
2020-11-10 08:05:12 PM desiraes agree
2020-11-10 08:05:13 PM abigailgearhart yes
2020-11-10 08:05:14 PM anunn know the environment
2020-11-10 08:05:17 PM shedenaalexander yes
2020-11-10 08:05:25 PM jeanneb agreed
2020-11-10 08:05:26 PM cchase Ask QuestionsHaving trouble thinking of things to talk about? Many of us don’t ask our elders nearly enough about their lives, especially as they get older. There’s no better way to become closer to a person, even if you’ve known them since you were born, than to ask.
2020-11-10 08:05:27 PM kellisheehan make sure yuor laugh is warrented at the tight time or it can make them feel negative
2020-11-10 08:05:28 PM debbief82 I love to make people laugh.
2020-11-10 08:05:30 PM dianes I kid with my residents and they seem to enjoy that
2020-11-10 08:05:44 PM fillmorepam8 agree
2020-11-10 08:05:57 PM melissabarrett yes they like to talk about the past
2020-11-10 08:05:59 PM diamondreed talk about everything!!!!
2020-11-10 08:06:02 PM cchase asking questions is a prompt that creates a need for a response
2020-11-10 08:06:04 PM desiraes always stay positive no one wants a negative nancy
2020-11-10 08:06:05 PM priyab oh yes, they love to tell all about it, their struggles and achievements
2020-11-10 08:06:12 PM debbief82 I love to reminesce with my residents. It does make you get to know them better.
2020-11-10 08:06:14 PM shedenaalexander oh yes
2020-11-10 08:06:18 PM sharitamurphy There is always something to talk about.
2020-11-10 08:06:22 PM debrabryan Older people love to talkabout their lives
2020-11-10 08:06:28 PM tinacognato and gives you an oppertunity to listen and for them to be heard
2020-11-10 08:06:31 PM desiraes i love their stories
2020-11-10 08:06:34 PM tinacognato win win
2020-11-10 08:06:36 PM cchase residents may have trouble keeping conversation going - or following the theme of the conversation - or even the theme of a movie
2020-11-10 08:06:37 PM jeanneb they love to share stories
2020-11-10 08:06:50 PM tinacognato (i need a spell check)
2020-11-10 08:06:52 PM melissabarrett give them cues
2020-11-10 08:06:53 PM kellisheehan they LOVE Story TIME
2020-11-10 08:06:58 PM sharitamurphy Even birds outside. Tripping when you came into the building.
2020-11-10 08:07:02 PM lisab70 haha! Me, too...Tina!!
2020-11-10 08:07:08 PM cchase what are some questions you might solicit??
2020-11-10 08:07:10 PM priyab many times their true wants lie in those stories, again brings us to actively listening!!!
2020-11-10 08:07:19 PM anavillicana left the chat room
2020-11-10 08:07:20 PM anavillicana enter the chat room
2020-11-10 08:07:20 PM paigea asking them about their past times or family
2020-11-10 08:07:24 PM tinacognato what was your longest job?
2020-11-10 08:07:30 PM cchase correct priya
2020-11-10 08:07:33 PM melissabarrett where they lived
2020-11-10 08:07:34 PM tinacognato favorite holiday
2020-11-10 08:07:35 PM debrabryan Where are you from?
2020-11-10 08:07:38 PM kellisheehan i cant think of the magazines off the top of my head but they are magazines we get at the famillity we read to them and they are all short stories in their era... they love that
2020-11-10 08:07:39 PM debbief82 We talked about past christmases last year and what their best gift was
2020-11-10 08:07:40 PM lisab70 Asking them about the holidays coming up? Favorite Season
2020-11-10 08:07:41 PM sharitamurphy How many children do you have?
2020-11-10 08:07:42 PM anunn something that allows them to remenisce
2020-11-10 08:07:43 PM annettep What are great events you lived through
2020-11-10 08:07:45 PM jeanneb how did you meet your pouse?
2020-11-10 08:07:45 PM fillmorepam8 I like to ask what kind of family things they like to do wien they were young or with their kids
2020-11-10 08:07:46 PM tinacognato favorite trip
2020-11-10 08:07:50 PM lisab70 Why they like that season
2020-11-10 08:07:54 PM jeanneb spouse
2020-11-10 08:07:54 PM anavillicana WHATS YOUR FAVORITE TYPE OF FOOD
2020-11-10 08:07:54 PM tinacognato how did you meet your spouse
2020-11-10 08:07:58 PM shedenaalexander What did you do for A living
2020-11-10 08:08:03 PM wmcollins tell me about your time in the army
2020-11-10 08:08:04 PM debrabryan Your employment, children, hobbies
2020-11-10 08:08:05 PM anavillicana HOW MANYS KIDS THEY HAVE
2020-11-10 08:08:07 PM dianes we have alot of veterans and they enjoy talking about that
2020-11-10 08:08:09 PM wclavin1234 hobbies
2020-11-10 08:08:09 PM judithdevin family
2020-11-10 08:08:11 PM wclavin1234 sports
2020-11-10 08:08:13 PM wmcollins where are you from
2020-11-10 08:08:16 PM tinacognato thier neighborhood
2020-11-10 08:08:17 PM diamondreed what did you do with your children when they were bored
2020-11-10 08:08:20 PM abigailgearhart What was favorite place to go on vacation or where is your favorite place to eat
2020-11-10 08:08:24 PM cchase good ones
2020-11-10 08:08:25 PM tinacognato musical intrests
2020-11-10 08:08:26 PM wmcollins where did you go to high school
2020-11-10 08:08:27 PM priyab what do your kids do? what is the best day of your life?
2020-11-10 08:08:29 PM anavillicana WHAT DID YOU DO FOR A LIVING
2020-11-10 08:08:38 PM shedenaalexander Sometimes religion
2020-11-10 08:08:39 PM anunn favorite activitie
2020-11-10 08:08:39 PM annettep what was it like to do this or that back then
2020-11-10 08:08:53 PM cchase here are a few more -
2020-11-10 08:08:56 PM wclavin1234 food!
2020-11-10 08:08:59 PM wmcollins your favorite singer.movie
2020-11-10 08:09:10 PM diamondreed recipes we love to cook and talk about food
2020-11-10 08:09:17 PM fillmorepam8 i am their favorite singer!
2020-11-10 08:09:20 PM sharitamurphy What are your hobbies
2020-11-10 08:09:20 PM priyab tell me about you wedding day?
2020-11-10 08:09:23 PM wmcollins food is a great topic
2020-11-10 08:09:23 PM cchase for introspective thought - you might ask: Ask QuestionsHaving trouble thinking of things to talk about? Many of us don’t ask our elders nearly enough about their lives, especially as they get older. There’s no better way to become closer to a person, even if you’ve known them since you were born, than to ask.
2020-11-10 08:09:25 PM tinacognato cars, modes of transportation
2020-11-10 08:09:32 PM lisab70 great sensory activity, Diamond!!
2020-11-10 08:09:44 PM cchase Ask QuestionsHaving trouble thinking of things to talk about? Many of us don’t ask our elders nearly enough about their lives, especially as they get older. There’s no better way to become closer to a person, even if you’ve known them since you were born, than to ask.
2020-11-10 08:09:52 PM cchase my button is off
2020-11-10 08:09:57 PM fillmorepam8 lol
2020-11-10 08:09:58 PM tinacognato lol
2020-11-10 08:10:00 PM cchase I must not be communicating
2020-11-10 08:10:02 PM diamondreed thanks lisa
2020-11-10 08:10:13 PM cchase 1. In what ways do you think I’m like you? And not like you?
2020-11-10 08:10:21 PM lisab70 :)
2020-11-10 08:10:22 PM fillmorepam8 good one
2020-11-10 08:10:26 PM sharitamurphy :D
2020-11-10 08:10:27 PM shedenaalexander ok
2020-11-10 08:10:30 PM lisab70 oooh...good one
2020-11-10 08:10:30 PM tinacognato :)
2020-11-10 08:10:31 PM desiraes (y)
2020-11-10 08:10:32 PM melissabarrett ok
2020-11-10 08:10:32 PM jeanneb good question
2020-11-10 08:10:35 PM priyab hmmmm...
2020-11-10 08:10:35 PM cchase 2. Who is the person who influenced your life the most?
2020-11-10 08:10:36 PM debrabryan ok
2020-11-10 08:10:44 PM desiraes interesting
2020-11-10 08:10:47 PM tinacognato nice
2020-11-10 08:10:51 PM cchase 3. Do you have a lost love?
2020-11-10 08:10:51 PM debbief82 I love these!
2020-11-10 08:10:51 PM debrabryan interesting one to learn
2020-11-10 08:10:54 PM abigailgearhart thats a really good one
2020-11-10 08:11:04 PM cchase 4. Which new technology have you found most helpful in your life? Which do you find to be the most annoying?
2020-11-10 08:11:12 PM annettep ooh, could be interesting
2020-11-10 08:11:28 PM lisab70 awww... another good one. but would that not bring up something that could trigger sadness?
2020-11-10 08:11:28 PM judithdevin good one
2020-11-10 08:11:29 PM cchase 5. Is there anything you have always wanted to tell me but never have?
2020-11-10 08:11:31 PM priyab Interesting!
2020-11-10 08:11:36 PM kellisheehan these are intersetign questions
2020-11-10 08:11:43 PM debrabryan what era of your life did you like or enjoy the most
2020-11-10 08:11:45 PM cchase 6. Is there anything you regret not having asked your parents?
2020-11-10 08:11:48 PM abigailgearhart very good questions
2020-11-10 08:11:49 PM desiraes my residents find doing facetime is just amazing that they can see their family mebers through a screen
2020-11-10 08:11:49 PM tinacognato im taking notes
2020-11-10 08:11:50 PM jeanneb love them all
2020-11-10 08:11:52 PM anunn these help build relationships and trust!!
2020-11-10 08:11:59 PM sharitamurphy Oh I like that one
2020-11-10 08:12:00 PM paigea i like all those questions
2020-11-10 08:12:03 PM cchase 7. Do you wish anything had been different between us, or would you still like to change something?
2020-11-10 08:12:18 PM priyab noting them all....
2020-11-10 08:12:21 PM cchase 8. What was the happiest moment of your life?
2020-11-10 08:12:35 PM debrabryan i like that one
2020-11-10 08:12:35 PM cchase 9. What are you most proud of?
2020-11-10 08:12:37 PM priyab they love to talk about that
2020-11-10 08:12:42 PM lisab70 Thoughtful questions!
2020-11-10 08:12:45 PM debbief82 Great questions!
2020-11-10 08:12:52 PM tinacognato i have enjoyed responses to that
2020-11-10 08:12:54 PM cchase 10. How did your experience in the military mold you as a person?
2020-11-10 08:12:57 PM annettep some fun questions there
2020-11-10 08:13:02 PM wmcollins good stuff
2020-11-10 08:13:10 PM cchase 11. What are the most important lessons you’ve learned in life?
2020-11-10 08:13:21 PM debrabryan Got it!!!
2020-11-10 08:13:25 PM cchase 12. What is your earliest memory?
2020-11-10 08:13:48 PM cchase just a few - the list goes on up to 20 plus ???
2020-11-10 08:13:49 PM lisab70 (y)
2020-11-10 08:13:50 PM dianes any suggestions for questions for residents that were in prison? We have to be ultra sensitive to what we ask,
2020-11-10 08:13:52 PM fillmorepam8 I had a resident tell me she was very young when she was born
2020-11-10 08:13:57 PM paigea all good questions
2020-11-10 08:13:58 PM debbief82 I want to copy this chat.
2020-11-10 08:14:25 PM lisab70 hahah...fillmore!
2020-11-10 08:14:26 PM shedenaalexander All of these are great conversation pieces
2020-11-10 08:14:26 PM tinacognato lol
2020-11-10 08:14:30 PM debrabryan This chat is very helpful
2020-11-10 08:14:31 PM kellyryan those are all good questions
2020-11-10 08:14:34 PM cchase I might ask - what is the first thing you wish to do when you got out?
2020-11-10 08:14:36 PM priyab yep
2020-11-10 08:14:49 PM tinacognato nice
2020-11-10 08:14:52 PM cchase how has the experience changed you?
2020-11-10 08:15:21 PM anavillicana I would ask that person what was their first meal outside of prison?
2020-11-10 08:15:35 PM cchase good one ana
2020-11-10 08:15:35 PM lisab70 good one!
2020-11-10 08:15:41 PM cchase • PROVIDE RELEVANCE: Older adults over time can loose a sense of relevance or importance. It is important to ask older adults questions rather then tell them what they are going to do. For example; do not tell the older adult that they are going to change their clothes but ask “would like to change out of your pajamas into day clothes?”.
2020-11-10 08:16:07 PM anunn yes this allows them to keep their independence
2020-11-10 08:16:16 PM tinacognato always ask..never demand or chose for them
2020-11-10 08:16:21 PM cchase absolutely
2020-11-10 08:16:28 PM shedenaalexander the Approach
2020-11-10 08:16:29 PM kellisheehan ask ask ask ask
2020-11-10 08:16:30 PM lisab70 for sure!!!!
2020-11-10 08:16:33 PM judithdevin right
2020-11-10 08:16:34 PM abigailgearhart yes
2020-11-10 08:16:35 PM priyab yes privacy and preserve their dignity
2020-11-10 08:16:36 PM melissabarrett yes
2020-11-10 08:16:36 PM cchase always offer a choice of two things
2020-11-10 08:16:44 PM fillmorepam8 options, choices
2020-11-10 08:16:44 PM diamondreed approach is everything!!!
2020-11-10 08:16:50 PM melissabarrett ok
2020-11-10 08:16:50 PM debrabryan it allows them to feel in control still
2020-11-10 08:16:52 PM lisab70 yes!!!
2020-11-10 08:16:52 PM priyab agreed
2020-11-10 08:16:58 PM cchase then drop a hint for the one you really need them to choose
2020-11-10 08:17:03 PM diamondreed taking notes and keeping up is so hard lol
2020-11-10 08:17:06 PM abigailgearhart it will make the patients feel in control
2020-11-10 08:17:07 PM jeanneb Lets them have control
2020-11-10 08:17:08 PM sharitamurphy Yes options are great.
2020-11-10 08:17:09 PM melissabarrett yes
2020-11-10 08:17:14 PM shedenaalexander Yes
2020-11-10 08:17:14 PM debrabryan really?? ok
2020-11-10 08:17:18 PM tinacognato may i throw that away for you even.... never just take away trash without asking, be polite and respectful
2020-11-10 08:17:19 PM wclavin1234 gives sense of independence
2020-11-10 08:17:24 PM cchase like two shirts one green the other blue - which one would you like to wear?
2020-11-10 08:17:37 PM cchase the blue one really brings out the color of your eyes
2020-11-10 08:17:38 PM sharitamurphy Lean towards it a little bit.
2020-11-10 08:17:47 PM wclavin1234 good one
2020-11-10 08:17:49 PM fillmorepam8 i was just gonna say that!
2020-11-10 08:17:52 PM cchase they will pick the blue
2020-11-10 08:18:02 PM debrabryan yes yes
2020-11-10 08:18:02 PM tinacognato indeed
2020-11-10 08:18:02 PM shedenaalexander give them an option of choice
2020-11-10 08:18:05 PM paigea yes
2020-11-10 08:18:08 PM melissabarrett lol
2020-11-10 08:18:10 PM kellyryan good way to put it
2020-11-10 08:18:19 PM cchase it's a light hint - but gives them a way out !!!
2020-11-10 08:18:24 PM priyab ok
2020-11-10 08:18:26 PM lisab70 yes!!
2020-11-10 08:18:29 PM annettep it is chiily in the dining room today, you might want a lomg sleeve shirt
2020-11-10 08:18:31 PM melissabarrett yes
2020-11-10 08:18:33 PM cchase choices can be hard to do...
2020-11-10 08:18:37 PM debbief82 I like it!
2020-11-10 08:18:45 PM lisab70 overwhelming
2020-11-10 08:18:49 PM sharitamurphy Great Annette
2020-11-10 08:18:49 PM abigailgearhart yes
2020-11-10 08:18:50 PM dianes give compliments
2020-11-10 08:18:53 PM tinacognato i hate deciding
2020-11-10 08:18:55 PM fillmorepam8 theyr hard for me too
2020-11-10 08:18:57 PM kellisheehan agree some have a hard time choosein g
2020-11-10 08:19:04 PM cchase it is chilly in the dining room - I hear long sleeves are good for chilly days
2020-11-10 08:19:22 PM shedenaalexander ok
2020-11-10 08:19:28 PM priyab like the way you put it
2020-11-10 08:19:29 PM annettep okay
2020-11-10 08:19:33 PM cchase it is never a direct order
2020-11-10 08:19:34 PM jeanneb opens the conversation
2020-11-10 08:19:36 PM wmcollins good
2020-11-10 08:19:51 PM cchase you are kinda stating a fact
2020-11-10 08:19:57 PM jeanneb you never want to order them
2020-11-10 08:20:02 PM priyab make decision making a smooth process for them
2020-11-10 08:20:17 PM abigailgearhart always give a choice
2020-11-10 08:20:26 PM cchase • ADDRESS PEOPLE PROPERLY: It is important that you understand the generation the older adult comes from. When addressing an older adult, first use their sir names such as Mr, Mrs., or Miss. Ask the older adult how they would like to be addressed and ask them how they would prefer to address you. Avoid using terms such as “dear” or “Hun” as this can sound patronizing.
2020-11-10 08:20:42 PM jeanneb respect
2020-11-10 08:20:44 PM shedenaalexander I think i will wear long sleeves I dont want to be chilly
2020-11-10 08:20:49 PM paigea ok
2020-11-10 08:21:02 PM debbief82 Do not elderspeak
2020-11-10 08:21:06 PM dianes dear and hun will get u a site also
2020-11-10 08:21:08 PM judithdevin dignity issue using dear sweety etc
2020-11-10 08:21:08 PM lisab70 know your resident/audience!!
2020-11-10 08:21:21 PM abigailgearhart yes
2020-11-10 08:21:25 PM annettep Been doing that for 33 years, maybe two or three wanted to go by Mr. or Mrs.
2020-11-10 08:21:35 PM melissabarrett yes