DateTimeFromToMessage
2020-01-21 07:49:08 PM nmcnutt1 It's alot but all our careers and selves with benefit from it all
2020-01-21 07:49:09 PM missmara1991 what do u think the test is gonna be like? 8-)
2020-01-21 07:49:11 PM jessicabaucom Have a good night
2020-01-21 07:49:13 PM kathrynlsvec left the chat room
2020-01-21 07:49:14 PM lwilliams10 i just started the Own Pace course yesterday. trying to get comfortable with the site and all the forums!!
2020-01-21 07:49:16 PM benitad (L)
2020-01-21 07:49:23 PM ruthknable I know we've got this, because we care!!!!!
2020-01-21 07:49:29 PM cchase in the last mins. of this chat - does anyone have a topic they would like to discuss
2020-01-21 07:49:32 PM laurenjb I cant wait to do the second half at my own pace!
2020-01-21 07:49:35 PM julielangenderfer Caring is the most imporant thing.
2020-01-21 07:49:39 PM missmara1991 hugs (L)
2020-01-21 07:49:41 PM czuniga One day ata time!!!!!
2020-01-21 07:49:48 PM tanya1 I AGREE
2020-01-21 07:49:48 PM valeriepeace How long do we have to take advantage of the documenting course at the sale price of $75
2020-01-21 07:49:54 PM missmara1991 all u can do is care and be passionate
2020-01-21 07:49:54 PM emelo I am a little confussed when you guys say "papers" are you taking about the "Writting assignments"?
2020-01-21 07:49:56 PM angelalgreathouse that is all you can do one day
2020-01-21 07:49:57 PM kavitajc yes agree one day at a time
2020-01-21 07:50:08 PM missmara1991 i hope everyone has a great evening
2020-01-21 07:50:09 PM nmcnutt1 What would you do if One resident is causing issues repeatedly in a very well attended activity?
2020-01-21 07:50:18 PM pennysloan You too
2020-01-21 07:50:19 PM julielangenderfer Yep writing assignments. I just say papers because its faster I gues lol
2020-01-21 07:50:22 PM missmara1991 thanks for all of your help and feedback. talk to everyone soon
2020-01-21 07:50:23 PM cchase valerie - that is a question for the office
2020-01-21 07:50:29 PM valeriepeace ok thank you.
2020-01-21 07:50:35 PM emelo oh okay thank you clearification
2020-01-21 07:50:36 PM nmcnutt1 I have a very disruptive and rude resident in our BINGO sessions but that is ALL she attends so we dont want to take it away from her
2020-01-21 07:50:48 PM cchase have you invested why that residents is acting out
2020-01-21 07:50:48 PM missmara1991 goodnight and be well !!! have a blessed week (F)
2020-01-21 07:50:53 PM jessicabaucom You might have to ask her to leave if it contunes
2020-01-21 07:51:12 PM valeriepeace Sheh is infringing on the rights of the other residents. I would tell her if she continues, she won't be able to attend anymore.
2020-01-21 07:51:16 PM benitad Need medication for behavior
2020-01-21 07:51:20 PM pennysloan We bring in our social worker to discuss issues with rude residents
2020-01-21 07:51:26 PM spankylee99 i did not see a response to the ? i asked earlier. Assignment small planning group guide. I cant have residents signature at the bottom how do i resolve that
2020-01-21 07:51:26 PM julielangenderfer Have you discussed with her about what behaviors she is exhibiting and how it could be disruptive?
2020-01-21 07:51:27 PM cchase often - we will redirect a resident like that away from the event
2020-01-21 07:51:29 PM ruthknable Along with that, can you put her near you and perhaps help redirect her to appropriate behavior.
2020-01-21 07:51:29 PM sluyterbbeka You have to think of all the other residents being effected by that behavior. Not fair to them
2020-01-21 07:51:31 PM kavitajc maybe sit her with peers she likes and can have a conversation
2020-01-21 07:51:42 PM nmcnutt1 She recently went on hospice is why we all believe she has just let go of being kind but we've had numerous staff meet with her chat with her and level with her
2020-01-21 07:51:46 PM missmara1991 left the chat room
2020-01-21 07:51:46 PM cchase meds. for behavior as you know must be justified.
2020-01-21 07:51:50 PM julielangenderfer Redirection is usually the best but not always easy or lasting
2020-01-21 07:51:51 PM tiffanyd we excuse them as soon as they are rude becuase we go over the rules before every activity and being rude is in that intro
2020-01-21 07:52:02 PM kavitajc maybe offer her to call the games and numbers
2020-01-21 07:52:04 PM angelalgreathouse i have actually had to ask a resident to leave do to her language she was using. it was causing a lot of behaviors. i felt bad about it but the other residents didn t deserve to listen to such language
2020-01-21 07:52:06 PM nmcnutt1 New AD and her also had a very rough impression of each other at first
2020-01-21 07:52:13 PM emelo going over the rules is smart
2020-01-21 07:52:14 PM sluyterbbeka absolutely tiffanyd
2020-01-21 07:52:24 PM cchase you need to ensure that behavior can be modified - by redirection or other attempts to change before you can go to meds
2020-01-21 07:52:26 PM emilyac And let her know that she's being rude- sometimes they don't know it.
2020-01-21 07:52:41 PM julielangenderfer Medication should always be the last resort!!
2020-01-21 07:52:45 PM jwhit left the chat room
2020-01-21 07:52:49 PM tanya1 Goodnight, I hope you all have a great week! Happy professionals Activities Weeek!
2020-01-21 07:52:49 PM julielangenderfer I just think thats a given
2020-01-21 07:52:55 PM julielangenderfer You too, Tanya!
2020-01-21 07:52:56 PM emilyac or people don't realize how their behavior comes off to other people. I've had that discussion before.
2020-01-21 07:53:05 PM sluyterbbeka I usually just ask them why they are being rude. Stops them in their tracks a lot of the time
2020-01-21 07:53:11 PM nmcnutt1 I was just curious. We've troubleshooted and failed numerous times now. With implementing rules, having BINGO meetings, having the resident council (always is there at BINGO) speak up for us, and had higher up staff meet with her about it all
2020-01-21 07:53:15 PM pennysloan You too tanya anda everyone else
2020-01-21 07:53:23 PM cchase create a behavior log to start
2020-01-21 07:53:30 PM ruthknable Remember, if the diagnosis is any form of dementia, the filter that tells appropriate behavior sometimes goes down, so they may not know it's inappropriate. That's why redirection is a good line of defense.
2020-01-21 07:53:31 PM cchase does it happen in the same event
2020-01-21 07:53:33 PM benitad yes
2020-01-21 07:53:37 PM lwilliams10 remind them of the reason of being in the activity and let them know if they are not happy, they are moe then welcome to leave so the others residents can enjoy themselves without the interuption
2020-01-21 07:53:38 PM cchase does it happen at the same time of day
2020-01-21 07:53:39 PM valeriepeace behavior log is a great idea
2020-01-21 07:53:54 PM sarah left the chat room
2020-01-21 07:54:00 PM tiffanyd we have such a large group we cant let them slip sadly and any problems are all reported to the nurse even if it is rude cuz med changes can be made
2020-01-21 07:54:01 PM julielangenderfer Yeah, finding a correlation with stimulus and time always helps.
2020-01-21 07:54:03 PM emelo what does the behavior log do?
2020-01-21 07:54:05 PM pennysloan Wehave a behavior log for every resident. It is hard to get everyone to chart on it
2020-01-21 07:54:06 PM spankylee99 noise, crowd sensitivity may be the problem
2020-01-21 07:54:07 PM tanya1 left the chat room
2020-01-21 07:54:11 PM cchase you need to document the behavior
2020-01-21 07:54:12 PM amanda I like th e behavior log. thats a great idea
2020-01-21 07:54:18 PM lwilliams10 we have behavior logs that every department can use and then return to nursing at the end of each shift
2020-01-21 07:54:24 PM tjsheerin left the chat room
2020-01-21 07:54:27 PM czuniga yes good idea
2020-01-21 07:54:28 PM cchase if you fail to document - it never happened
2020-01-21 07:54:35 PM lwilliams10 agree
2020-01-21 07:54:36 PM pennysloan True
2020-01-21 07:54:49 PM jessicabaucom true true
2020-01-21 07:54:50 PM czuniga agreed
2020-01-21 07:54:50 PM kavitajc yes behaviour log
2020-01-21 07:54:53 PM cchase the log will show a pattern over time
2020-01-21 07:55:01 PM vgreen If that is the only group she attends, she may be liking the company and wants to be center of attention. Try to get them to more groups they can have verbal input with.
2020-01-21 07:55:01 PM tiffanyd documenting goes straight into care plan for us
2020-01-21 07:55:01 PM pennysloan I learned that early in my career
2020-01-21 07:55:04 PM angelalgreathouse have a great evening everyone.
2020-01-21 07:55:13 PM benitad Maybe 1:1 setting till the behavior get better
2020-01-21 07:55:14 PM cchase and prove that steps need to be taken to change it
2020-01-21 07:55:18 PM sluyterbbeka goodnight!
2020-01-21 07:55:22 PM sluyterbbeka left the chat room
2020-01-21 07:55:26 PM angelalgreathouse left the chat room
2020-01-21 07:55:32 PM pennysloan Our social worker brings the logs to morning meeting to go over
2020-01-21 07:55:40 PM cchase great penny
2020-01-21 07:55:40 PM ruthknable If its the same event, it could be triggering something in her. I had a lady who acted out only in church every sunday. I finally found out form her daughter that she used to be really involved in her church. And when I talked to her 1:1 she didn't know why the "people" in church were ignoring her. Now she doesn't to the church feed and is very happy with this. But will go to live bible study.
2020-01-21 07:55:44 PM nmcnutt1 I know my AD has been troubleshooting alot. Definitely documented it and all. Just a tough spot because we dont want to ban her but it seems like that idea is slowly approaching to be our only option left
2020-01-21 07:55:48 PM briannal goodnight everyone!
2020-01-21 07:55:51 PM joannet Good night everyone!
2020-01-21 07:55:58 PM joannet left the chat room
2020-01-21 07:56:01 PM jessicabaucom Good night
2020-01-21 07:56:07 PM briannal left the chat room
2020-01-21 07:56:18 PM torijarrett night
2020-01-21 07:56:18 PM cchase good work folks in this chat
2020-01-21 07:56:24 PM emilyac Good night!
2020-01-21 07:56:29 PM spankylee99 Till we meet again next week Good night All
2020-01-21 07:56:31 PM valeriepeace left the chat room
2020-01-21 07:56:31 PM czuniga always good stuff
2020-01-21 07:56:32 PM cchase be well - everyone
2020-01-21 07:56:33 PM tiffanyd goodnight
2020-01-21 07:56:33 PM julielangenderfer Thanks for talking, folks. Its been a pleasure! Now off to my writing assignments if I can keep my eyes open!
2020-01-21 07:56:34 PM emilyac left the chat room
2020-01-21 07:56:38 PM ruthknable thank you all so much for the great information!!!! Talk to you all next week!!!!
2020-01-21 07:56:40 PM laurenjb Goodnight everyone! have a great week!
2020-01-21 07:56:40 PM tiffanyd left the chat room
2020-01-21 07:56:40 PM nmcnutt1 Thanks everyone! Have a good night & good luck with eveything!
2020-01-21 07:56:41 PM pennysloan good night
2020-01-21 07:56:47 PM julielangenderfer left the chat room
2020-01-21 07:56:47 PM benitad thank you
2020-01-21 07:56:50 PM emelo good night, took good notes. thank you
2020-01-21 07:56:51 PM ruthknable left the chat room
2020-01-21 07:56:53 PM splush2402 Good Night All! Have a fantastic week!
2020-01-21 07:56:53 PM cchase (})
2020-01-21 07:56:56 PM jessicabaucom Thanks and good night
2020-01-21 07:56:57 PM czuniga God bless each of you
2020-01-21 07:57:03 PM lwilliams10 Good night and good luck!! have a great week!!
2020-01-21 07:57:08 PM amanda good night everyone.
2020-01-21 07:57:12 PM laurenjb left the chat room
2020-01-21 07:57:15 PM kavitajc Good night all
2020-01-21 07:57:26 PM emelo left the chat room
2020-01-21 07:57:33 PM pennysloan left the chat room
2020-01-21 07:57:35 PM jessicabaucom left the chat room
2020-01-21 07:57:55 PM spankylee99 left the chat room
2020-01-21 07:58:02 PM benitad good night
2020-01-21 07:58:06 PM nmcnutt1 Last question: I know I missed alot of these group chats sadly and there are only a handful left. Do we know when the next specialty chats are going to be available for EC
2020-01-21 07:58:19 PM lwilliams10 left the chat room
2020-01-21 07:58:34 PM kavitajc Not sure sorry
2020-01-21 07:58:37 PM vgreen You only need to do 5, right?
2020-01-21 07:58:40 PM benitad i do not know
2020-01-21 07:58:58 PM kavitajc yes 5 and others are extra credit
2020-01-21 07:59:16 PM benitad left the chat room
2020-01-21 07:59:26 PM cchase five are required for 100 pts
2020-01-21 07:59:40 PM cchase each one is 20 pts
2020-01-21 07:59:51 PM vgreen So there is no EC?
2020-01-21 08:00:18 PM cchase yes - extra credit chats are the specialty chats
2020-01-21 08:00:36 PM czuniga left the chat room
2020-01-21 08:00:38 PM cchase swing bed, Alzheimer's, Adult Day Health
2020-01-21 08:00:48 PM kavitajc oh ok thanks for the info
2020-01-21 08:00:54 PM vgreen How do we find about the Spec. Chats? when are they?
2020-01-21 08:01:04 PM cchase (y)
2020-01-21 08:01:25 PM cchase WE post reminders in the instructors forum
2020-01-21 08:01:47 PM vgreen Ok, good to know. Thank you
2020-01-21 08:01:56 PM cchase you are most welcome
2020-01-21 08:02:03 PM kavitajc Thanks
2020-01-21 08:02:12 PM nmcnutt1 left the chat room
2020-01-21 08:02:42 PM kavitajc Good night everyone
2020-01-21 08:02:57 PM cchase be safe - be well
2020-01-21 08:03:01 PM vgreen left the chat room
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2020-01-21 08:03:46 PM cchase goodnight
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2020-01-22 07:59:52 PM czuniga enter the chat room
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2020-01-22 08:00:50 PM czuniga enter the chat room
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2020-01-23 05:26:11 PM julies enter the chat room
2020-01-23 05:53:27 PM julies left the chat room
2020-01-23 05:53:50 PM julies enter the chat room
2020-01-23 05:54:19 PM julies Good evening
2020-01-23 05:55:48 PM julies left the chat room
2020-01-23 05:55:49 PM julies enter the chat room
2020-01-23 05:58:11 PM julies is anyone out there?
2020-01-23 06:05:12 PM julies left the chat room
2020-01-23 06:27:08 PM rachelwalbridge enter the chat room
2020-01-23 06:31:48 PM julies enter the chat room
2020-01-23 06:32:33 PM julies left the chat room
2020-01-23 06:38:38 PM jcullum enter the chat room
2020-01-23 06:39:03 PM jcullum Hello
2020-01-23 06:39:08 PM rachelwalbridge hi there
2020-01-23 06:48:12 PM rachelwalbridge lalalas waiting on mah classs timeeee
2020-01-23 06:50:19 PM ruthiesister enter the chat room
2020-01-23 06:51:42 PM francine enter the chat room
2020-01-23 06:52:35 PM ruthiesister welcome
2020-01-23 06:52:43 PM rachelwalbridge hi there
2020-01-23 06:52:53 PM jcullum Hello
2020-01-23 06:53:22 PM ruthiesister its early so we will wait till it time
2020-01-23 06:53:30 PM rachelwalbridge yup
2020-01-23 06:53:35 PM rachelwalbridge only a few more mins
2020-01-23 06:53:48 PM jcullum Yes we wait
2020-01-23 06:54:15 PM ruthiesister i have a old computer so i give myself time to make sure i can get in the rm on time ,, lol ,,
2020-01-23 06:54:44 PM rachelwalbridge understandable
2020-01-23 06:54:48 PM jcullum left the chat room
2020-01-23 06:54:48 PM jcullum enter the chat room
2020-01-23 06:55:02 PM ruthiesister so where is everyone from
2020-01-23 06:56:02 PM rachelwalbridge florida
2020-01-23 06:56:12 PM jcullum left the chat room
2020-01-23 06:56:12 PM jcullum enter the chat room
2020-01-23 06:56:24 PM jcullum Virginia
2020-01-23 06:56:34 PM francine Ohio
2020-01-23 06:57:06 PM edithscarrillo enter the chat room
2020-01-23 06:57:27 PM rachelwalbridge and you ruthie
2020-01-23 06:57:32 PM edithscarrillo hello everyone...
2020-01-23 06:57:37 PM rachelwalbridge hi edith
2020-01-23 06:57:39 PM jcullum Hello
2020-01-23 06:57:42 PM edithscarrillo Las Vegas!!!!
2020-01-23 06:57:45 PM ruthiesister yes and welcome
2020-01-23 06:57:46 PM francine Hello
2020-01-23 06:57:54 PM rachelwalbridge hi francine
2020-01-23 06:58:12 PM francine Hi Everybody
2020-01-23 06:58:14 PM ruthiesister edith will you be in this yrs confrenece in reno
2020-01-23 06:58:23 PM jcullum Hi Francine
2020-01-23 06:58:50 PM edithscarrillo I don't think so...
2020-01-23 06:59:02 PM edithscarrillo :(
2020-01-23 06:59:14 PM ruthiesister oo that so bad i like when i get to meet students
2020-01-23 07:00:06 PM catherinemello enter the chat room
2020-01-23 07:00:14 PM julies enter the chat room
2020-01-23 07:00:33 PM ruthiesister so just so you all know this is my first time filling for kathy ,, so pls bear with me
2020-01-23 07:00:35 PM julies new york
2020-01-23 07:00:36 PM ruthiesister welcome
2020-01-23 07:00:42 PM rachelwalbridge of course :) no worries
2020-01-23 07:00:49 PM ruthiesister yea someone from ny land
2020-01-23 07:00:51 PM jcullum No Problem
2020-01-23 07:01:09 PM catherinemello im from massachusetts
2020-01-23 07:01:17 PM rachelwalbridge nice
2020-01-23 07:01:24 PM julies Hoosick Falls NY near Albany/Troy
2020-01-23 07:01:29 PM quiana enter the chat room
2020-01-23 07:02:02 PM rachelwalbridge its always fun to see how we are all spread out
2020-01-23 07:02:36 PM ruthiesister let me tell you a little about myself , one i am a terrible speller
2020-01-23 07:02:45 PM ruthiesister oneonta
2020-01-23 07:03:10 PM ruthiesister and i also work in a hospital as the swingbed act dir
2020-01-23 07:03:30 PM julies tell me about swing beds
2020-01-23 07:03:35 PM ruthiesister i have been teaching swb (swingbed0 for 7 yrs now
2020-01-23 07:03:43 PM jcullum Yes what are swingbeds
2020-01-23 07:04:00 PM francine Swingbeds?
2020-01-23 07:04:29 PM ruthiesister lol,, will how about you join ome of my chat next month and we can talk but if we have a little time we can talk later about it
2020-01-23 07:04:38 PM amberreed enter the chat room
2020-01-23 07:04:57 PM jcullum OK
2020-01-23 07:05:01 PM ruthiesister i do have a couple question
2020-01-23 07:05:08 PM edithscarrillo I was thinking about those specials chats, when is it?
2020-01-23 07:05:15 PM ruthiesister does kathy take antendance
2020-01-23 07:05:16 PM rachelwalbridge post acute beds in a big hospital. once they no longer no longer need hospital care.
2020-01-23 07:05:21 PM rachelwalbridge OOps
2020-01-23 07:05:24 PM rachelwalbridge yes she does
2020-01-23 07:05:29 PM ruthiesister they are on wednesday
2020-01-23 07:05:37 PM quiana i work at a nursing home in DC
2020-01-23 07:05:44 PM jcullum Every Wednesday?
2020-01-23 07:05:52 PM ruthiesister ok, and is everyone in the same class or different one
2020-01-23 07:05:54 PM francine Yep she make sure we're doing what we're suppose to be doing
2020-01-23 07:05:59 PM amberreed is this MEPAPII?
2020-01-23 07:06:04 PM ruthiesister ok ,
2020-01-23 07:06:06 PM rachelwalbridge mepap 2
2020-01-23 07:06:07 PM julies Mepap 11 own pace
2020-01-23 07:06:08 PM jcullum I am in Mepap 2
2020-01-23 07:06:08 PM francine MEPAPII
2020-01-23 07:06:18 PM catherinemello mepap2 110529==1
2020-01-23 07:06:23 PM ruthiesister oo great i got the smart students ,, lol
2020-01-23 07:06:30 PM catherinemello mepap2 110519
2020-01-23 07:06:32 PM francine UMMMMMMM
2020-01-23 07:06:35 PM edithscarrillo me2
2020-01-23 07:06:47 PM quiana i start part 2 next month
2020-01-23 07:06:53 PM amberreed 100119
2020-01-23 07:07:04 PM francine 110519
2020-01-23 07:07:13 PM jcullum 110519
2020-01-23 07:07:30 PM rachelwalbridge 04022019 >.>
2020-01-23 07:07:31 PM ruthiesister ok so this week you you were suppose to work on ,collaboration ,listening skills ,
2020-01-23 07:07:56 PM amberreed i just finished my last assgnment, howeer the forum assignment is not availble yet for week 15
2020-01-23 07:08:19 PM tamala1 enter the chat room
2020-01-23 07:08:25 PM francine You go Girl!!!!
2020-01-23 07:08:38 PM amberreed thank you!!
2020-01-23 07:08:46 PM jcullum That would be a great relief
2020-01-23 07:09:03 PM tamala1 Hello everyone.
2020-01-23 07:09:08 PM ruthiesister that great
2020-01-23 07:09:11 PM amberreed yes, sadly i still dont have enough hours to apply for NCAAP
2020-01-23 07:09:11 PM jcullum Hello
2020-01-23 07:09:15 PM francine Hi Tamala
2020-01-23 07:09:18 PM ruthiesister welcome
2020-01-23 07:09:44 PM quiana left the chat room
2020-01-23 07:09:46 PM quiana enter the chat room
2020-01-23 07:09:50 PM quiana left the chat room
2020-01-23 07:10:01 PM quiana enter the chat room
2020-01-23 07:10:08 PM quiana left the chat room
2020-01-23 07:10:20 PM quiana enter the chat room
2020-01-23 07:10:28 PM ruthiesister ok , so in this wk which one did you find harder listening skills or the collarbortion
2020-01-23 07:11:35 PM julies im not there yet so i can't say
2020-01-23 07:11:51 PM rachelwalbridge it really depends.
2020-01-23 07:11:57 PM edithscarrillo Colaboration
2020-01-23 07:12:04 PM francine What week is that
2020-01-23 07:12:07 PM rachelwalbridge i find the listening skill information easy, but hard to do at times when so busy
2020-01-23 07:12:15 PM rachelwalbridge collaboration is easy with the right team
2020-01-23 07:12:43 PM ruthiesister right ,, it all about who you are with for both of them ,wouldn't you say
2020-01-23 07:12:50 PM tamala1 Collaboration
2020-01-23 07:13:04 PM rachelwalbridge very much so
2020-01-23 07:13:08 PM amberreed yes
2020-01-23 07:13:26 PM francine Nevermind. For me collaboration is better because my listening skills and patience kinda bump heads
2020-01-23 07:13:30 PM tamala1 I agree depends on the team you working with.
2020-01-23 07:13:31 PM edithscarrillo having the right team makes everything easier
2020-01-23 07:13:40 PM jcullum Yes I find the listening skill the easiest also. Collaboration is more complicated if you don't have the right people to collaborate with.
2020-01-23 07:13:44 PM catherinemello collaboration but i agree it depends on your team.
2020-01-23 07:13:46 PM amberreed it can sometimes lead to conflict when your team doesnt see eye to eye
2020-01-23 07:13:47 PM rachelwalbridge if you do not listen to understand. you might not actually listen to the whole situation
2020-01-23 07:14:47 PM julies im working on leadership and listening skills is one of the skills they say makes a good leader
2020-01-23 07:14:50 PM ruthiesister so tell when you find it the hard to collaboration ,with people , what part of the day or what are you trying to get done
2020-01-23 07:15:03 PM rachelwalbridge yes with the right group you can do awesome things collaborating. i shared a picture of the canstructue event we did this year in my assignment
2020-01-23 07:15:29 PM tamala1 If the team cant sit down and listen to each other's view points then how can the team collaborate. It's starts with communication and good listening skills.
2020-01-23 07:15:31 PM amberreed choose crafts and or baking to do with the residents
2020-01-23 07:15:56 PM ruthiesister your right ,, you have to all ways listen
2020-01-23 07:15:57 PM tammiehall25 enter the chat room