123 Flash Chat > Chat Rooms > Specialty Live Chats > Message History
DateTimeFromToMessage
2020-11-10 08:43:44 PM judithdevin yes
2020-11-10 08:43:45 PM abigailgearhart yes
2020-11-10 08:43:45 PM debrabryan yes
2020-11-10 08:43:50 PM cchase these are tools of the trade
2020-11-10 08:43:51 PM kellyryan yes thank you for the great information
2020-11-10 08:43:52 PM shedenaalexander So many more than I thought
2020-11-10 08:43:55 PM fillmorepam8 yes this has been my favorite chat so far!
2020-11-10 08:44:04 PM cchase knowing how and when to use them is your mission
2020-11-10 08:44:10 PM desiraes thank you for the wonderful information
2020-11-10 08:44:12 PM melissabarrett yes
2020-11-10 08:44:13 PM annettep oh, thanks
2020-11-10 08:44:16 PM cchase good Pam
2020-11-10 08:44:16 PM debbief82 I would like to copy this chat, how can I do that?
2020-11-10 08:44:18 PM jeanneb missionaccepted
2020-11-10 08:44:19 PM debrabryan very helpful and interesting thank you
2020-11-10 08:44:20 PM tinacognato mission accepeted
2020-11-10 08:44:23 PM lisab70 Thank you for such a wealth of information!
2020-11-10 08:44:29 PM abigailgearhart great information
2020-11-10 08:44:35 PM shedenaalexander So helpful
2020-11-10 08:44:46 PM sharitamurphy I enjoyed it
2020-11-10 08:44:46 PM priyab so many great pointers, is there aby way we can save them for future reference? don'tt want to loose this valuable info
2020-11-10 08:44:51 PM mleague time to educate families
2020-11-10 08:44:53 PM cchase the issue of unwanted behaviors has a ton to do with lack of communication
2020-11-10 08:45:00 PM annettep for real, Some of it was alread in my tool box, did learn new stuff to add
2020-11-10 08:45:08 PM judithdevin ture
2020-11-10 08:45:16 PM diamondreed agreed '
2020-11-10 08:45:18 PM debrabryan i can see that
2020-11-10 08:45:19 PM judithdevin true
2020-11-10 08:45:20 PM desiraes agree
2020-11-10 08:45:21 PM shedenaalexander facts
2020-11-10 08:45:23 PM kellisheehan ture
2020-11-10 08:45:23 PM anunn communication is key
2020-11-10 08:45:23 PM cchase this goes hand in hand with emotional support
2020-11-10 08:45:25 PM priyab yes, agreed
2020-11-10 08:45:26 PM abigailgearhart yes
2020-11-10 08:45:28 PM jeanneb agreed
2020-11-10 08:45:31 PM desiraes yes it does
2020-11-10 08:45:31 PM lisab70 absolutely
2020-11-10 08:45:31 PM debrabryan of
2020-11-10 08:45:31 PM fillmorepam8 tru dat
2020-11-10 08:45:32 PM melissabarrett yes
2020-11-10 08:45:36 PM shedenaalexander yes
2020-11-10 08:45:39 PM tinacognato i was excited for this chat and not dissapointed, this is the Core of what we do
2020-11-10 08:45:42 PM sharitamurphy yep
2020-11-10 08:45:48 PM desiraes exaclty
2020-11-10 08:45:51 PM cchase and speaks to Federal TAG# 758 which mentions medication
2020-11-10 08:45:51 PM jeanneb yes it is
2020-11-10 08:45:52 PM kellisheehan totally agree tina
2020-11-10 08:45:59 PM debbief82 I agree.
2020-11-10 08:46:00 PM desiraes absalutely
2020-11-10 08:46:02 PM wclavin1234 yes
2020-11-10 08:46:03 PM debrabryan i can't wait to be a part of all this
2020-11-10 08:46:04 PM anavillicana yup
2020-11-10 08:46:14 PM priyab yes, less medication, more connection
2020-11-10 08:46:17 PM cchase as a dept. head you will be tasked with learning to communicate with your residents
2020-11-10 08:46:26 PM shedenaalexander yes
2020-11-10 08:46:30 PM desiraes yes
2020-11-10 08:46:36 PM abigailgearhart yes
2020-11-10 08:46:37 PM lisab70 Yes!
2020-11-10 08:46:41 PM tinacognato its wonderful Debraryan
2020-11-10 08:46:42 PM melissabarrett yes
2020-11-10 08:46:46 PM paigea yess
2020-11-10 08:46:56 PM annettep always have room for improvement
2020-11-10 08:46:57 PM sharitamurphy Communicating with the residents is easier than communicating with the staff.
2020-11-10 08:46:58 PM fillmorepam8 They get me to talk to challenging residents all the time
2020-11-10 08:46:58 PM cchase The TAG # 758 says that interventions must be well documented before meds are scripted
2020-11-10 08:47:11 PM desiraes exaclty always document
2020-11-10 08:47:20 PM desiraes documenting is key
2020-11-10 08:47:29 PM abigailgearhart yes documentation is very important
2020-11-10 08:47:30 PM lisab70 Document..document..document!!!
2020-11-10 08:47:32 PM cchase you need to show that your programs address this and document how you are providing interventions - which are all about communications
2020-11-10 08:47:37 PM debrabryan document document
2020-11-10 08:47:44 PM wclavin1234 you can never have too many notes
2020-11-10 08:48:02 PM desiraes documenting is key to success
2020-11-10 08:48:10 PM shedenaalexander power point
2020-11-10 08:48:11 PM fillmorepam8 Celeste I feel in my facility they give meds and we don't discuss as a team and I disagree so many times
2020-11-10 08:48:11 PM priyab yes,documentaion is absolutely necessary,
2020-11-10 08:48:24 PM cchase if you do not document interventions along with understanding communications - you will not provide the best possible to your residents
2020-11-10 08:48:35 PM desiraes very true
2020-11-10 08:48:39 PM priyab totally get it
2020-11-10 08:48:40 PM jeanneb true
2020-11-10 08:48:44 PM melissabarrett yes
2020-11-10 08:48:50 PM cchase Pam - I always had my nurses meet with staf about meds
2020-11-10 08:48:51 PM mleague yes
2020-11-10 08:48:52 PM shedenaalexander true
2020-11-10 08:48:55 PM debrabryan exactly documentation is done for the best care of your resident
2020-11-10 08:49:07 PM lisab70 Our community never communicate with us about the meds.,...
2020-11-10 08:49:10 PM cchase to explain potential issues arising from meds and warning signs
2020-11-10 08:49:17 PM lisab70 ({)
2020-11-10 08:49:23 PM desiraes hmm
2020-11-10 08:49:25 PM fillmorepam8 Yes i wish they would because there are times that if they give me a week or two I could help with some
2020-11-10 08:49:26 PM anunn yes, interventions improves outcomes
2020-11-10 08:49:26 PM lisab70 I will bring this up!!!
2020-11-10 08:49:30 PM sharitamurphy We have an IDT meeting every morning
2020-11-10 08:49:36 PM kellisheehan i agree we know nothing about their medications or DX as just an aide
2020-11-10 08:49:45 PM paigea we have a meeting everyone morning as well
2020-11-10 08:49:48 PM cchase you are often the closest to your resients on a daily basis so you can pick up much pretty quickly
2020-11-10 08:49:58 PM desiraes we do too. will have to mention it
2020-11-10 08:50:00 PM melissabarrett yes
2020-11-10 08:50:09 PM lisab70 Exactly, CChase
2020-11-10 08:50:12 PM priyab yes, agree. notice changes before anyone
2020-11-10 08:50:12 PM desiraes yes that is true
2020-11-10 08:50:13 PM shedenaalexander yes its true
2020-11-10 08:50:14 PM wclavin1234 and sometimes they tell you things they dont want to tell a nurse
2020-11-10 08:50:18 PM fillmorepam8 Our IDT team consists of DON, social worker and MDS, I'm very seldome invited and thats not right
2020-11-10 08:50:26 PM lisab70 yes!! Clavin!
2020-11-10 08:50:30 PM fillmorepam8 oh and therapy
2020-11-10 08:50:32 PM cchase all aides, volunteers, social workers - everyone charged with a residents care should be on the same page
2020-11-10 08:50:44 PM jeanneb yes they should
2020-11-10 08:50:46 PM lisab70 you would, think!
2020-11-10 08:50:49 PM shedenaalexander EVERYONE
2020-11-10 08:50:51 PM melissabarrett yes
2020-11-10 08:50:52 PM amiller20 thats true
2020-11-10 08:50:52 PM debrabryan precisely
2020-11-10 08:50:54 PM fillmorepam8 right
2020-11-10 08:50:56 PM sharitamurphy Fillmore, you should ask. Activities is an important part of the team.
2020-11-10 08:51:00 PM abigailgearhart yes good communication between staff is important
2020-11-10 08:51:05 PM wclavin1234 i told my DON i wanted to be in morning meeting to be more involoved and know what is going on, i was then invited
2020-11-10 08:51:13 PM cchase the important of team work - the IDT cooperative efforts cannot be understated
2020-11-10 08:51:19 PM cchase overstated...**
2020-11-10 08:51:30 PM fillmorepam8 I know, love my job but get very frustrated
2020-11-10 08:52:02 PM cchase well sometimes you have to let them know that you have an interest in learning more to help your residents
2020-11-10 08:52:05 PM fillmorepam8 I don't know how many times my new DON says "she's just activities" grrrr
2020-11-10 08:52:17 PM kellisheehan oh yes i hear that all the time
2020-11-10 08:52:37 PM cchase more prgressive staffers know better than to say - she just .. .. bla bla
2020-11-10 08:52:38 PM wclavin1234 understandable. but who do they depend on to keep residents engaged and participating? activities!
2020-11-10 08:52:52 PM fillmorepam8 ok i have to find something blue to calm me
2020-11-10 08:52:55 PM shedenaalexander When one of my residents have care plan meetings Im there
2020-11-10 08:53:00 PM cchase ok- so any questions??
2020-11-10 08:53:02 PM tinacognato lol at pam
2020-11-10 08:53:10 PM wclavin1234 haha yes find blue
2020-11-10 08:53:16 PM cchase funny Pam
2020-11-10 08:53:18 PM sharitamurphy I used to. I was given the ok to speak up by my administrator. Now I do, and they realize I have something to contribute.
2020-11-10 08:53:23 PM fillmorepam8 so informative Celeste...luved this chat
2020-11-10 08:53:30 PM debrabryan no , I learned alot, thank you Celeste
2020-11-10 08:53:30 PM shedenaalexander :DPam
2020-11-10 08:53:31 PM jeanneb not right now
2020-11-10 08:53:35 PM cchase great to know that Pam
2020-11-10 08:53:37 PM kellisheehan no i dont think so !!
2020-11-10 08:53:44 PM abigailgearhart how many activity interventions should be in resident activity care plan ?
2020-11-10 08:53:47 PM annettep Iam good
2020-11-10 08:53:59 PM lisab70 Im good! Thank you so much for your time!
2020-11-10 08:54:06 PM desiraes no questions here
2020-11-10 08:54:11 PM cchase remember that you need to submit a minimum of a half page on this LIVE learning to earn the CEUs
2020-11-10 08:54:13 PM wmcollins left the chat room
2020-11-10 08:54:16 PM priyab o many great pointers, is there aby way we can save them for future reference? don'tt want to loose this valuable info
2020-11-10 08:54:17 PM wclavin1234 none from me! thank you!
2020-11-10 08:54:23 PM tinacognato Thank you, I need to excuse myself. have a great night everyone and a better tommorow
2020-11-10 08:54:24 PM jeanneb thank you
2020-11-10 08:54:28 PM sharitamurphy Loved this. Fun too.
2020-11-10 08:54:30 PM cchase no paper - no CEU
2020-11-10 08:54:34 PM anunn thank you!
2020-11-10 08:54:42 PM debbief82 How do we copy this chat?
2020-11-10 08:54:42 PM shedenaalexander Thanks CChase great info so helpful...
2020-11-10 08:54:44 PM cchase you are most welcome
2020-11-10 08:54:45 PM desiraes gottcha
2020-11-10 08:54:48 PM tinacognato left the chat room
2020-11-10 08:54:50 PM cchase stay safe everyone
2020-11-10 08:54:51 PM priyab same due date, next Mon?
2020-11-10 08:54:55 PM annettep Good night, have a good week everybody
2020-11-10 08:54:57 PM desiraes thank you very much
2020-11-10 08:54:58 PM jeanneb you too
2020-11-10 08:54:58 PM debrabryan goodnight!!! chat with some of you tomorrow night on the forum assignment
2020-11-10 08:55:01 PM priyab for this too?
2020-11-10 08:55:03 PM shedenaalexander You too...
2020-11-10 08:55:04 PM kellisheehan thank you have a great evening
2020-11-10 08:55:07 PM paigea good night have a good week everyone
2020-11-10 08:55:09 PM judithdevin thank you
2020-11-10 08:55:11 PM annettep left the chat room
2020-11-10 08:55:12 PM fillmorepam8 aloha! this is my last week!!!
2020-11-10 08:55:17 PM diamondreed left the chat room
2020-11-10 08:55:17 PM debrabryan left the chat room
2020-11-10 08:55:17 PM mleague left the chat room
2020-11-10 08:55:18 PM desiraes have a great evening everyone
2020-11-10 08:55:22 PM paigea left the chat room
2020-11-10 08:55:25 PM jeanneb left the chat room
2020-11-10 08:55:28 PM cchase aloha !!! (})
2020-11-10 08:55:35 PM sharitamurphy left the chat room
2020-11-10 08:55:36 PM shedenaalexander Goodnight to All and Good luck. Stayb Safe
2020-11-10 08:55:38 PM priyab Thank you so much everyone and Ms. Celeste
2020-11-10 08:55:38 PM fillmorepam8 left the chat room
2020-11-10 08:55:40 PM judithdevin left the chat room
2020-11-10 08:55:58 PM wclavin1234 left the chat room
2020-11-10 08:56:29 PM cchase you are very welcome priya
2020-11-10 08:56:40 PM amiller20 left the chat room
2020-11-10 08:57:10 PM shedenaalexander left the chat room
2020-11-10 08:57:28 PM anunn left the chat room
2020-11-10 08:57:29 PM kellisheehan goodnight
2020-11-10 08:57:32 PM desiraes left the chat room
2020-11-10 08:58:13 PM kellisheehan left the chat room
2020-11-10 08:58:25 PM abigailgearhart Thank you for all the wonderful information ! Great first chat
2020-11-10 08:58:57 PM debbief82 left the chat room
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2020-11-10 08:59:24 PM anavillicana left the chat room
2020-11-10 08:59:36 PM kellyryan enter the chat room
2020-11-10 08:59:45 PM anavillicana enter the chat room
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2020-11-10 09:00:43 PM priyab left the chat room
2020-11-10 09:00:44 PM cchase (F)
2020-11-10 09:00:57 PM cchase left the chat room
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2020-11-10 09:02:46 PM abigailgearhart enter the chat room
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2020-11-10 09:20:01 PM fillmorepam8 enter the chat room
2020-11-10 09:20:21 PM fillmorepam8 hey what was the name of this chat lol
2020-11-10 09:21:57 PM fillmorepam8 left the chat room
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2020-11-11 02:34:08 PM wmcollins enter the chat room
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2020-11-11 02:36:06 PM wmcollins enter the chat room
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2020-11-11 03:50:33 PM debrabryan enter the chat room
2020-11-11 05:08:32 PM debrabryan left the chat room
2020-11-11 07:49:52 PM anunn enter the chat room
2020-11-11 08:00:20 PM lisab70 enter the chat room
2020-11-11 08:11:16 PM lisab70 left the chat room
2020-11-11 08:18:28 PM desiraes enter the chat room
2020-11-11 08:22:22 PM desiraes left the chat room
2020-11-11 08:41:26 PM anunn left the chat room
2020-11-12 07:07:12 PM bobbieduke enter the chat room
2020-11-12 07:10:32 PM desiraes enter the chat room
2020-11-12 07:11:56 PM rpennino enter the chat room
2020-11-12 07:16:29 PM michelled enter the chat room
2020-11-12 07:20:50 PM melveniag enter the chat room
2020-11-12 07:21:33 PM melveniag Hello
2020-11-12 07:21:56 PM rpennino Hello Rachel Pennino here!
2020-11-12 07:22:16 PM yvettemlopez enter the chat room
2020-11-12 07:24:28 PM byefelicia enter the chat room
2020-11-12 07:25:12 PM lboffeli enter the chat room
2020-11-12 07:25:22 PM lboffeli Hello Everyone!
2020-11-12 07:25:29 PM desiraes (})
2020-11-12 07:25:35 PM yvettemlopez hello
2020-11-12 07:25:48 PM byefelicia Is this the live chat for Communicating with Older Adults?
2020-11-12 07:26:05 PM desiraes I dont know? I am assuming yes
2020-11-12 07:26:59 PM byefelicia Just want to make sure I'm in the right place on the right day/time. This website is a bit confusing.
2020-11-12 07:27:16 PM rpennino It's very confusing!!
2020-11-12 07:27:21 PM desiraes yes that it is!
2020-11-12 07:27:27 PM yvettemlopez yes this is it
2020-11-12 07:27:28 PM lboffeli Yes this should be the live chat for communicating with older adults. This is the chat we go into any other week for our chats
2020-11-12 07:27:53 PM desiraes That is what I am thinking
2020-11-12 07:28:15 PM michelled left the chat room
2020-11-12 07:28:51 PM cchase enter the chat room
2020-11-12 07:29:11 PM byefelicia Great, thanks!
2020-11-12 07:29:12 PM michelled enter the chat room
2020-11-12 07:29:23 PM cchase Hello - hello
2020-11-12 07:29:27 PM michelled hello
2020-11-12 07:29:32 PM rpennino Hello!
2020-11-12 07:29:35 PM desiraes Hello, good evening
2020-11-12 07:29:37 PM bobbieduke hello
2020-11-12 07:29:38 PM lboffeli Hello
2020-11-12 07:29:58 PM cchase how are you all doing tonight?
2020-11-12 07:30:05 PM michelled good and you
2020-11-12 07:30:06 PM desiraes great and you
2020-11-12 07:30:18 PM lboffeli Doing Well and You?
2020-11-12 07:30:18 PM byefelicia Wonderful
2020-11-12 07:30:19 PM bobbieduke good thank you and you
2020-11-12 07:30:24 PM yvettemlopez hello how are you
2020-11-12 07:30:35 PM melveniag I am fine
2020-11-12 07:30:44 PM cchase ok
2020-11-12 07:30:59 PM cchase how are you doing with the coursework?
2020-11-12 07:31:11 PM desiraes doing well.
2020-11-12 07:31:17 PM rpennino So far so good
2020-11-12 07:31:20 PM lboffeli Doing a lot better now I struggled in the beginning to navigate but doing great now
2020-11-12 07:31:24 PM yvettemlopez last week was a rugh on but ill get back on track
2020-11-12 07:31:46 PM cchase remember that I am only an email away
2020-11-12 07:31:58 PM bobbieduke ok not as fast as id like but ok
2020-11-12 07:32:37 PM yvettemlopez it was more so personal for me
2020-11-12 07:33:01 PM cchase tonight LIVE Learning earns you 1.5 CEUs - you musst attend the entire session and submit a half page on what you have learned to be given credit for those CEUs
2020-11-12 07:33:08 PM lboffeli You have been so helpful and so easy to get ahold of! Thank you!
2020-11-12 07:33:30 PM bobbieduke with work, class ,grand kids and cows spread pretty thin at times
2020-11-12 07:33:39 PM byefelicia The paper has to be submitted tonight? if so, I wasn't aware last thursday
2020-11-12 07:33:44 PM cchase TY for your kind words -
2020-11-12 07:34:00 PM cchase not tonight - due by Monday night
2020-11-12 07:34:21 PM lhalfacre enter the chat room
2020-11-12 07:34:28 PM desiraes Sorry I missed thursday live chat last week, I had to work late and didn't get home in time
2020-11-12 07:34:42 PM desiraes but I am here this week
2020-11-12 07:34:45 PM lhalfacre Hello Everyone!!!!!
2020-11-12 07:34:48 PM cchase so - let's take some temps - not for COVID but about the topic -
2020-11-12 07:35:02 PM cchase glad you are here tonight - no worries
2020-11-12 07:35:05 PM cchase hello
2020-11-12 07:35:36 PM cchase ok - so what do you all think is most important when it comes to communicating with older adults?
2020-11-12 07:35:49 PM yvettemlopez speack clearly
2020-11-12 07:35:55 PM byefelicia that they are able to comprehend
2020-11-12 07:35:59 PM rpennino eye contact and clear communication
2020-11-12 07:36:05 PM desiraes talking to them making eye contact
2020-11-12 07:36:06 PM michelled you don't treat them like children
2020-11-12 07:36:10 PM lboffeli Communicate with them as you would any adult. Do not talk down to them
2020-11-12 07:36:11 PM desiraes no tall
2020-11-12 07:36:14 PM byefelicia some older adults may have various conditions like hearing loss
2020-11-12 07:36:17 PM desiraes king from behind them
2020-11-12 07:36:25 PM lboffeli speak loud and clear
2020-11-12 07:36:26 PM lhalfacre do not talk loadly
2020-11-12 07:36:31 PM desiraes no talking from behing them
2020-11-12 07:36:39 PM bobbieduke patiences
2020-11-12 07:37:00 PM yvettemlopez pronunciatin
2020-11-12 07:37:01 PM cchase good answers
2020-11-12 07:37:01 PM lhalfacre if you talk to loadly they might think you are yelling at them
2020-11-12 07:37:17 PM cchase good point about your voice volume
2020-11-12 07:37:27 PM rpennino If you speak too loudly they say it sounds like a vibration
2020-11-12 07:37:29 PM rpennino not as clear
2020-11-12 07:37:31 PM cchase I have seen that more than I would like to say
2020-11-12 07:37:32 PM byefelicia Be respectful, patient and kind
2020-11-12 07:37:56 PM lhalfacre Absolutely Felicia
2020-11-12 07:38:03 PM desiraes patience is a vetue
2020-11-12 07:38:09 PM desiraes vertue
2020-11-12 07:38:17 PM cchase in some cultures - talking loud is direspect ful
2020-11-12 07:38:29 PM michelled I never knew that
2020-11-12 07:38:32 PM desiraes yes i agree
2020-11-12 07:38:41 PM byefelicia wow, cchase, I wasn't aware of that
2020-11-12 07:38:42 PM lboffeli Sorry when I say loud Im not necessarly saying loud in terms of yelling but you dont want to speak to soft then they become frustrated if they cant hear
2020-11-12 07:38:47 PM cchase sp.* ops fast fingers for me tonight
2020-11-12 07:39:11 PM desiraes also dont talk to them as if they are a child
2020-11-12 07:39:18 PM cchase what is it meant be active listenting?
2020-11-12 07:39:26 PM desiraes no calling hun or dear unless ok with them
2020-11-12 07:39:29 PM byefelicia Agree with desirea
2020-11-12 07:39:37 PM michelled to give them all your attention
2020-11-12 07:39:51 PM yvettemlopez eye contact
2020-11-12 07:40:02 PM desiraes eye contact is a must
2020-11-12 07:40:02 PM lhalfacre give them all the time they need to express what they are trying to say
2020-11-12 07:40:04 PM rpennino pay attention to what they are saying, eye contact, making sure that you are really there in the moment with them
2020-11-12 07:40:05 PM byefelicia make sure you focus and listen to them when they're speaking. my granny used to say that's why we have one mouth and two ears
2020-11-12 07:40:17 PM cchase Active Listening - “Listening to Understand”
2020-11-12 07:40:25 PM lboffeli to be listening and giving full attention to the resident. Not to be half listening while visiting on a side conversation
2020-11-12 07:40:36 PM desiraes that way the resident knows you are listening and giving your undivided attention
2020-11-12 07:40:40 PM cchase Instead of thinking about what you want to say while the resident is talking, really listen during the exchange of conversation.
2020-11-12 07:40:54 PM jford124 enter the chat room
2020-11-12 07:41:07 PM cchase It is not uncommon to feel a need to be thinking ahead to formulating a response, particularly while multi-tasking.
2020-11-12 07:41:18 PM byefelicia you can learn a lot from listening
2020-11-12 07:41:27 PM michelled that istrue
2020-11-12 07:41:33 PM cchase Picture this  someone is speaking to you, expressing their thoughts very carefully for you to understand. In this scenario, you need to be mindful of behavior that presents signs of the individual struggling to communicate his/her needs.
2020-11-12 07:41:36 PM lboffeli Yes absolutely! Being active in the conversation and carrying on with their topic

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