DateTimeFromToMessage
2015-04-28 07:02:00 PM mcelratht enter the chat room
2015-04-28 07:02:35 PM mcelratht left the chat room
2015-04-29 05:16:03 PM aanderson enter the chat room
2015-04-29 05:19:04 PM aanderson left the chat room
2015-04-29 05:19:51 PM aanderson enter the chat room
2015-04-29 05:21:13 PM susanb enter the chat room
2015-04-29 05:21:34 PM susanb Hi!
2015-04-29 05:24:10 PM aanderson hello
2015-04-29 05:24:38 PM susanb I hope this is the right chat tonight
2015-04-29 05:25:41 PM susanb What week are you on?
2015-04-29 05:26:32 PM aanderson 4
2015-04-29 05:26:39 PM aanderson doing this chat for extra credit
2015-04-29 05:26:57 PM susanb IM on week 9 Me also
2015-04-29 05:28:55 PM aanderson I wish all the weeks were open at once
2015-04-29 05:29:26 PM susanb I understand. How do you like the course?
2015-04-29 05:31:44 PM aanderson good so far
2015-04-29 05:31:47 PM aanderson you?
2015-04-29 05:32:36 PM susanb I like it learning alot just struggling to find the time to accomplish everything.
2015-04-29 05:33:37 PM aanderson me too!!
2015-04-29 05:34:30 PM susanb I have been looking over the final practicum pack It's gonna keep me busy
2015-04-29 05:37:42 PM susanb Where are you from?
2015-04-29 05:39:12 PM rhett6 enter the chat room
2015-04-29 05:39:47 PM susanb Hi! How are you tonight?
2015-04-29 05:41:49 PM aanderson left the chat room
2015-04-29 05:43:41 PM susanb Rhett are you there?
2015-04-29 05:46:40 PM aanderson enter the chat room
2015-04-29 05:46:53 PM aanderson when does this start
2015-04-29 05:50:41 PM salitadean enter the chat room
2015-04-29 05:52:19 PM salitadean Hello everyone
2015-04-29 05:53:03 PM salitadean left the chat room
2015-04-29 05:54:29 PM pec1963 enter the chat room
2015-04-29 05:54:50 PM pec1963 hi to all
2015-04-29 05:56:31 PM aanderson hello
2015-04-29 05:56:40 PM aanderson where's the instructor?
2015-04-29 05:56:51 PM kwilliams128 enter the chat room
2015-04-29 05:56:58 PM pec1963 i have a resident who is very claps his hands all the time we will do 1:1 and when we start to walk away he claps his hands any ideas
2015-04-29 05:57:28 PM reneebragg enter the chat room
2015-04-29 05:57:31 PM ericapond enter the chat room
2015-04-29 05:57:32 PM cchase enter the chat room
2015-04-29 05:57:34 PM elsa enter the chat room
2015-04-29 05:57:37 PM aanderson sensory
2015-04-29 05:57:40 PM reneebragg Hi everyone
2015-04-29 05:57:47 PM cchase hello hello everyone
2015-04-29 05:57:49 PM aanderson they have little squishy things to keep them occupied
2015-04-29 05:57:55 PM susanb Hello!
2015-04-29 05:57:59 PM aanderson thats what we use for our dementia usit
2015-04-29 05:58:04 PM kwilliams128 give him stuff to do with his hands
2015-04-29 05:58:12 PM cchase i am your chat instructor how are you all doing
2015-04-29 05:58:15 PM kwilliams128 things to tinker with
2015-04-29 05:58:18 PM pec1963 i have nothing seems to work
2015-04-29 05:58:20 PM ericapond Hi cchase
2015-04-29 05:58:21 PM ericapond good
2015-04-29 05:58:33 PM reneebragg get to to fold towels or socks
2015-04-29 05:58:37 PM cchase nice to have you all here tonight
2015-04-29 05:58:41 PM aanderson yeah folding towels is good too
2015-04-29 05:58:42 PM ericapond you too
2015-04-29 05:58:55 PM reneebragg hi cchase
2015-04-29 05:58:58 PM cchase so let me get a fix on who's here
2015-04-29 05:59:02 PM aanderson ours like to wander so it's especially challenging
2015-04-29 05:59:07 PM ericapond okay
2015-04-29 05:59:08 PM susanb This weeks research sample is on alzheimers I learned alot already
2015-04-29 05:59:12 PM ericapond Erica POND Here lol
2015-04-29 05:59:12 PM pec1963 not working
2015-04-29 05:59:12 PM cchase pls tell us what type of facility you all work in
2015-04-29 05:59:21 PM cgbrown1977 enter the chat room
2015-04-29 05:59:26 PM cchase and your current class
2015-04-29 05:59:38 PM aanderson nursing home with long term residents - MEPAP-1
2015-04-29 05:59:41 PM ericapond i worked in a skilled nursing facilitiy mepap030315
2015-04-29 05:59:43 PM rhett6 great
2015-04-29 05:59:45 PM kwilliams128 long term snf with a secure unit
2015-04-29 05:59:45 PM susanb A skilled and personal care facility
2015-04-29 05:59:47 PM reneebragg I work in ALF, Rehab and Health Care
2015-04-29 05:59:51 PM pec1963 I work in a faciltiy that caters to everybody
2015-04-29 05:59:59 PM cchase great
2015-04-29 06:00:12 PM robina enter the chat room
2015-04-29 06:00:16 PM cchase so many of you surely work with those with dementia..right??
2015-04-29 06:00:19 PM aanderson YES
2015-04-29 06:00:21 PM barbb enter the chat room
2015-04-29 06:00:21 PM robina hello
2015-04-29 06:00:22 PM kwilliams128 yep!
2015-04-29 06:00:24 PM aanderson we have a dementia unit
2015-04-29 06:00:26 PM ericapond yes
2015-04-29 06:00:30 PM pec1963 yes
2015-04-29 06:00:32 PM barbietcu enter the chat room
2015-04-29 06:00:37 PM hopi1974 enter the chat room
2015-04-29 06:00:43 PM diannhartley enter the chat room
2015-04-29 06:00:43 PM mcgeemarie enter the chat room
2015-04-29 06:00:46 PM hopi1974 Hello to all
2015-04-29 06:00:46 PM reneebragg oh yea not suppose to be in our facility but, need to fill the beds
2015-04-29 06:00:46 PM cchase hello everyone welcome
2015-04-29 06:00:50 PM elainelewis enter the chat room
2015-04-29 06:00:53 PM barbietcu goodevening everyone
2015-04-29 06:01:02 PM diannhartley Hi!!
2015-04-29 06:01:06 PM cchase I just asked what type of facility you all work in pls tell us
2015-04-29 06:01:08 PM mcgeemarie Hi all
2015-04-29 06:01:30 PM diannhartley Long term care Nursing Home with a rehab wing
2015-04-29 06:01:34 PM aanderson SAME
2015-04-29 06:01:38 PM rhett6 skilled living we are getting a memory unit
2015-04-29 06:01:38 PM mcgeemarie long term/rehab/alzheimers
2015-04-29 06:01:41 PM aanderson and a special care unit
2015-04-29 06:01:44 PM robina A friend of mine has Alzheimers and it is so personal for me
2015-04-29 06:01:45 PM shonnaj01 enter the chat room
2015-04-29 06:01:46 PM christinacochran enter the chat room
2015-04-29 06:01:51 PM barbb I work in a secured facility w/ 160 beds-behavioral health, some de040715mentia. MEPAP1
2015-04-29 06:01:56 PM cgbrown1977 Assisted living and recently added memory care floor, working to open a second floor of memory care
2015-04-29 06:01:57 PM susanb We only have 15 residents on our alzheimers unit
2015-04-29 06:01:59 PM cchase welcome to Alz chat
2015-04-29 06:02:02 PM hopi1974 nursing home assisted living rehab
2015-04-29 06:02:06 PM barbietcu i work in a transsitional care unit
2015-04-29 06:02:11 PM aanderson just started the music and memory program at my facility feel free to donate to us on GOFUNDME
2015-04-29 06:02:12 PM cchase okay so let me give you all some ground rules pls
2015-04-29 06:02:30 PM christinacochran ok
2015-04-29 06:02:30 PM shonnaj01 Hello I work in a Adult Daycare
2015-04-29 06:02:33 PM barbietcu we get alot of knee , hip openheart people
2015-04-29 06:02:34 PM hopi1974 and of course so many residents have so sort of dementia I think I do too some days
2015-04-29 06:02:38 PM elainelewis our facility has 135 residents...about about 90 long term care, 20 behavioral residents and and 20 dementia
2015-04-29 06:02:39 PM robina ok good
2015-04-29 06:02:48 PM cchase Pls give each other a chance to post in chat and pls try to stay on topic
2015-04-29 06:03:01 PM cchase we have lots of wonderful learners here tonight
2015-04-29 06:03:02 PM pec1963 thank you
2015-04-29 06:03:11 PM reneebragg ok thanks
2015-04-29 06:03:13 PM pec1963 i am one of those
2015-04-29 06:03:18 PM susanb Thanks
2015-04-29 06:03:19 PM cchase let's be considerate to each other
2015-04-29 06:03:23 PM christinacochran ok
2015-04-29 06:03:24 PM ericapond ok
2015-04-29 06:03:26 PM aanderson ok
2015-04-29 06:03:29 PM hopi1974 ok
2015-04-29 06:03:30 PM barbietcu our patients stay 2-3 weeks
2015-04-29 06:03:37 PM reneebragg ok
2015-04-29 06:03:42 PM shonnaj01 ok
2015-04-29 06:03:42 PM barbietcu ok
2015-04-29 06:03:51 PM barbb ok
2015-04-29 06:03:56 PM cchase great... a little backgrd...I have been working with seniors for some fifteen years
2015-04-29 06:04:24 PM aanderson neat
2015-04-29 06:04:27 PM cchase I just submitted for a level chg. from ADC to ACC
2015-04-29 06:04:31 PM barbb I have been at my facility for 3.5 years
2015-04-29 06:04:42 PM cchase I am a certified dementia practitioner
2015-04-29 06:04:48 PM pec1963 I just became the AD in my facility was an AA for 15 months
2015-04-29 06:04:51 PM christinacochran me too
2015-04-29 06:04:51 PM susanb Only 1.5 love it
2015-04-29 06:04:53 PM reneebragg I've been working for 3 yrs
2015-04-29 06:04:53 PM hopi1974 16 yrs for me atarted as a aid
2015-04-29 06:04:53 PM aanderson me too
2015-04-29 06:04:54 PM barbietcu i have been working with seniors 22 + years
2015-04-29 06:04:56 PM cchase and I was a student just like you all
2015-04-29 06:05:06 PM ericapond thats neat
2015-04-29 06:05:07 PM aanderson 6 months as an aide and just got promoted to director
2015-04-29 06:05:11 PM reneebragg good
2015-04-29 06:05:26 PM cchase wonderful promotion..nice
2015-04-29 06:05:27 PM cchase ok
2015-04-29 06:05:30 PM aanderson thank you!
2015-04-29 06:05:32 PM rhett6 i am new to this field i have been a nail tech for the past 11 years 2 of which I owned my own shop
2015-04-29 06:05:33 PM barbietcu how did u manage to get through the course cchase
2015-04-29 06:05:37 PM cgbrown1977 I just want to say that I always copy the chat transcript and email to whoever wants it. I have a lot of your email addresses but if I don't leave it at the end of the chat and I will send you a copy
2015-04-29 06:05:45 PM cchase what do you all know about Alz?? one at a time pls
2015-04-29 06:05:46 PM mcgeemarie I'm the assistant director but will take over AD soon
2015-04-29 06:06:08 PM barbb degenerative brain disease
2015-04-29 06:06:13 PM elainelewis very little
2015-04-29 06:06:18 PM reneebragg It's sad
2015-04-29 06:06:19 PM ericapond alz. affects different residents some all differently
2015-04-29 06:06:22 PM diannhartley It is a progressive diseasewith no cure
2015-04-29 06:06:30 PM cchase yes all good responses
2015-04-29 06:06:34 PM cchase more???
2015-04-29 06:06:35 PM susanb very little reading up on it
2015-04-29 06:06:36 PM kwilliams128 no cure but meds will help to slow it down
2015-04-29 06:06:40 PM aanderson I know that the music and memory program is amazing and can bring back certain memories. They are obviously confused people all in different ways
2015-04-29 06:06:41 PM robina It is so hard for the resident's family members
2015-04-29 06:06:43 PM cgbrown1977 It can completely turn the personality and behavior around
2015-04-29 06:06:48 PM barbietcu they need alot of re directed
2015-04-29 06:07:01 PM cchase correct
2015-04-29 06:07:01 PM pec1963 It is a disease thaat will not only change one life but many
2015-04-29 06:07:04 PM rhett6 many different stages and no cure
2015-04-29 06:07:05 PM reneebragg no cure different levels and the last stage is horrible
2015-04-29 06:07:07 PM aanderson some wander, some are emotional, some have behaviors, ect
2015-04-29 06:07:20 PM diannhartley Some have sun downers
2015-04-29 06:07:21 PM cchase good so far
2015-04-29 06:07:37 PM cchase explain sundown for those that do not know pls
2015-04-29 06:07:38 PM aanderson they remeber how you treat them but not who you are
2015-04-29 06:07:40 PM pec1963 we need to go into their reality
2015-04-29 06:07:43 PM cgbrown1977 It seems that the disease speeds up toward the end
2015-04-29 06:07:51 PM cchase yes correct
2015-04-29 06:07:53 PM barbietcu it is so sad to see them when family comes in and they dont reconize them
2015-04-29 06:07:58 PM reneebragg Isn't days and nights backwards
2015-04-29 06:07:59 PM aanderson teepa snow video explains in GREAT detail
2015-04-29 06:08:01 PM ericapond in the afternoon to the evening behaviors set in
2015-04-29 06:08:19 PM aanderson evening behaviors; think certain things need to be done at certain times
2015-04-29 06:08:24 PM cchase need more about sundown
2015-04-29 06:08:30 PM robina their vision changes as well
2015-04-29 06:08:31 PM shonnaj01 Has stages, meds work to slow progress
2015-04-29 06:08:32 PM diannhartley Im not exactly sure what causes it, but behaviors get much worse at night, a lot of wandering and restless behavior.
2015-04-29 06:08:36 PM cgbrown1977 More lighting helps
2015-04-29 06:08:36 PM aanderson example: picking up the kids, cleaning the house, ect
2015-04-29 06:08:38 PM susanb Is there anyway to slow it down?
2015-04-29 06:08:53 PM elainelewis so is better to have activites during the sundown or should we avouind activites then?
2015-04-29 06:08:57 PM aanderson things that they used to do on an almost daily basis
2015-04-29 06:09:02 PM shonnaj01 repetitive behaviors, regression
2015-04-29 06:09:04 PM reneebragg They do what we call morning stuff in the evening
2015-04-29 06:09:08 PM pec1963 all we do is one minute at a time
2015-04-29 06:09:11 PM rhett6 it causes sadness agitation behavior issues
2015-04-29 06:09:13 PM barbietcu yes evening activities
2015-04-29 06:09:14 PM aanderson have activities to distract them
2015-04-29 06:09:23 PM aanderson redirection/magazines
2015-04-29 06:09:33 PM elsa what do you do with a sundowner person they are hard to take to activities in the evenings i have trubles with one
2015-04-29 06:09:34 PM cchase okay all very good information
2015-04-29 06:09:42 PM barbietcu some times we sit them at the nurses desk
2015-04-29 06:09:45 PM mcgeemarie Music & Memory helps a lot with sundowners
2015-04-29 06:09:55 PM pec1963 listen to them
2015-04-29 06:10:03 PM mcgeemarie we try to put as much music on residents as we can that time of day
2015-04-29 06:10:03 PM aanderson music and memory is AMAZING with the alzheimers disease
2015-04-29 06:10:06 PM robina paitience
2015-04-29 06:10:09 PM kwilliams128 always have things on hand to keep their hands busy... meaniful things work best - laundry, putting things together/taking them apart, setting table settings
2015-04-29 06:10:12 PM elsa ok that will will help alot thanks
2015-04-29 06:10:17 PM pec1963 sometimes all you have to do is care
2015-04-29 06:10:19 PM ericapond what is music and memory
2015-04-29 06:10:25 PM cchase they call it sundown bc it seems to occur just around the time when the sun sets or thereabouts
2015-04-29 06:10:42 PM barbietcu it is nice to hear them talk
2015-04-29 06:10:46 PM mcgeemarie Unfortunately sundowning happens at a very busy time for staff with supper
2015-04-29 06:10:52 PM elsa most of the ones i have cant hold anything they forget and dont accept anything music i have tried but im not sure if they do it in the evenings
2015-04-29 06:11:03 PM cchase it's good to try to redirect BEFORE the behavior issues start
2015-04-29 06:11:13 PM cchase does anyone know why??
2015-04-29 06:11:14 PM pec1963 IPODS work great watch the documentory alive inside
2015-04-29 06:11:15 PM aanderson yeah if it can be caught
2015-04-29 06:11:21 PM aanderson because then it doesnt happen
2015-04-29 06:11:24 PM barbietcu yes we redirect them alot
2015-04-29 06:11:29 PM mboyd enter the chat room
2015-04-29 06:11:36 PM reneebragg so they dont get upset
2015-04-29 06:11:40 PM elsa ok that would work i hope we can do that for them
2015-04-29 06:11:41 PM robina Meals can be difficult
2015-04-29 06:11:49 PM diannhartley its easier to prevent something before it happens, then to stop it once its started
2015-04-29 06:11:59 PM mboyd some of my residents like music from the era that they grew up in
2015-04-29 06:12:08 PM barbb redirect before behavior starts and you usually avoid the behavior
2015-04-29 06:12:20 PM barbietcu at meal time we have them sit with a staff member if possible
2015-04-29 06:12:22 PM pec1963 or photos from their era
2015-04-29 06:12:22 PM elsa unfortuaally you cant stop it but we can make it better by metting them half way or at the stage they are in
2015-04-29 06:12:30 PM aanderson yeah you can
2015-04-29 06:12:41 PM aanderson we stop it some days for our residents..all depends on activity
2015-04-29 06:12:44 PM cchase why does redirecting before things start work??
2015-04-29 06:12:55 PM pisces enter the chat room
2015-04-29 06:12:58 PM mcgeemarie I care plan interventions for each resident who sundowns
2015-04-29 06:12:59 PM ericapond try to distract them
2015-04-29 06:13:12 PM pisces hello everyone 1
2015-04-29 06:13:17 PM kwilliams128 it avoids the situation that would get them frustrated and cause the behavior
2015-04-29 06:13:17 PM diannhartley so the behavior does not escalate
2015-04-29 06:13:18 PM mboyd helps things not to escalate and not get out of contro;
2015-04-29 06:13:18 PM susanb Do they realize they have the disease?
2015-04-29 06:13:18 PM reneebragg It keeps their minds busy
2015-04-29 06:13:22 PM barbietcu have them reminess if possible
2015-04-29 06:13:23 PM pec1963 you can sometimes observe and redirect before it happens
2015-04-29 06:13:28 PM aanderson no?? they dont know..
2015-04-29 06:13:33 PM rhett6 distracts there mind before it gets going and escaltes to something worse
2015-04-29 06:13:41 PM mboyd It also helps so it doesn't trigger another behavior from other residents
2015-04-29 06:13:46 PM cchase okay - so pls let me share something about this
2015-04-29 06:13:50 PM cchase ready??
2015-04-29 06:13:53 PM aanderson yes
2015-04-29 06:13:54 PM kwilliams128 depends what stage they are in.. some people will get lucid moments and realize something is wrong with them.. those are the worst times
2015-04-29 06:13:54 PM ericapond ok
2015-04-29 06:13:56 PM christinacochran yes
2015-04-29 06:13:57 PM susanb Yep
2015-04-29 06:13:58 PM mboyd it can become like a domino affect if it's not controled
2015-04-29 06:13:59 PM robina ok
2015-04-29 06:13:59 PM reneebragg yes
2015-04-29 06:13:59 PM pisces yes
2015-04-29 06:14:02 PM shonnaj01 I have never experienced sundowns our clients leave at 5:00
2015-04-29 06:14:05 PM rhett6 yes
2015-04-29 06:14:10 PM barbietcu yes once they have reached their breaking point it is hard to bring them back
2015-04-29 06:14:39 PM mboyd I don't work on our memory support unit but my office is literally right outside the doors of the MSU floor.
2015-04-29 06:14:53 PM cchase what we know is that the disease typically saves one special area of the brain for last to go after
2015-04-29 06:15:01 PM mboyd some of the residents that are admitted on my rehab floor go through this as well to
2015-04-29 06:15:09 PM aanderson why
2015-04-29 06:15:10 PM cchase any thoughts as to what part of the brain that is
2015-04-29 06:15:19 PM barbietcu occupy them with food
2015-04-29 06:15:23 PM susanb Nope
2015-04-29 06:15:24 PM elainelewis long term memory?
2015-04-29 06:15:25 PM christinacochran emotions
2015-04-29 06:15:28 PM reneebragg nope
2015-04-29 06:15:30 PM mboyd frontal lobe
2015-04-29 06:15:30 PM aanderson they remeber everyone
2015-04-29 06:15:32 PM mboyd ?
2015-04-29 06:15:32 PM cchase yes christina
2015-04-29 06:15:33 PM shonnaj01 left the chat room
2015-04-29 06:15:38 PM cchase good emotions
2015-04-29 06:15:41 PM rhett6 past memory
2015-04-29 06:15:43 PM mboyd oh okay
2015-04-29 06:15:49 PM pisces okay
2015-04-29 06:15:55 PM cchase the disease seems to leave that part of the brain for last
2015-04-29 06:16:01 PM pec1963 frontial
2015-04-29 06:16:01 PM reneebragg good to know
2015-04-29 06:16:06 PM kwilliams128 hmm
2015-04-29 06:16:10 PM barbietcu FOOD HELPS AT TIMES TO DISTRACT THEM
2015-04-29 06:16:11 PM aanderson i just experianced a death with that disease and they remember everyone and old things that happend to them
2015-04-29 06:16:15 PM cchase so now with this - what can you use the inforamtion for
2015-04-29 06:16:36 PM barbietcu YES
2015-04-29 06:16:39 PM robina to calm them
2015-04-29 06:16:44 PM pec1963 to help others
2015-04-29 06:16:46 PM elsa im sorry to hear that that can be hard i hope you are handiging in there
2015-04-29 06:16:51 PM barbb keep calm & it keeps them calm
2015-04-29 06:16:54 PM cchase think about the emotions
2015-04-29 06:16:59 PM pisces certainly to help others
2015-04-29 06:17:01 PM aanderson relaxation tecniques
2015-04-29 06:17:01 PM mboyd to help and intervene when one is upset
2015-04-29 06:17:04 PM cgbrown1977 Doing an activity that they enjoy and start it early enough
2015-04-29 06:17:13 PM kwilliams128 you need to reflect positive emotions
2015-04-29 06:17:19 PM diannhartley pictures of loved ones may help, or a hug
2015-04-29 06:17:20 PM reneebragg to keep them calm
2015-04-29 06:17:22 PM kwilliams128 they will pick up on your enery
2015-04-29 06:17:22 PM ericapond show them pictures of family
2015-04-29 06:17:25 PM mboyd reflect on things that they enjoy
2015-04-29 06:17:29 PM rhett6 get them doing something else beofre it hits them
2015-04-29 06:17:31 PM mboyd to help redirect
2015-04-29 06:17:35 PM barbietcu POSITIVE AND CHEERFUL
2015-04-29 06:17:35 PM aanderson emotions aren't necessarly negative emotions.
2015-04-29 06:17:36 PM barbb have fun & be happy, they'll follow your lead
2015-04-29 06:17:42 PM cchase okay - so the brain cannot funtion
2015-04-29 06:17:42 PM reneebragg talk about the past
2015-04-29 06:17:44 PM aanderson emotion can be happy or sad
2015-04-29 06:17:53 PM elainelewis make the envirnment quiet...
2015-04-29 06:17:55 PM mboyd our emotions should reflect calmness as well even if they are upset
2015-04-29 06:17:57 PM cchase function - it cannot rationalize
2015-04-29 06:18:00 PM robina focus on happy ones
2015-04-29 06:18:01 PM pec1963 live with them for the moment
2015-04-29 06:18:07 PM cgbrown1977 Watch a comedy or tell jokes
2015-04-29 06:18:09 PM cchase it cannot reason
2015-04-29 06:18:21 PM pec1963 remain calm
2015-04-29 06:18:27 PM barbietcu ALWAYS INCLUDE THEM
2015-04-29 06:18:28 PM cchase but the person feels angry
2015-04-29 06:18:32 PM mboyd we need to be mindful of our facial expressions and tone of voice to they still can sense when we are upset
2015-04-29 06:18:39 PM cchase does not know why they are angry
2015-04-29 06:18:41 PM shonnaj01 enter the chat room
2015-04-29 06:18:43 PM susanb Our's love to listen to music and sing
2015-04-29 06:18:44 PM pec1963 redirect the anger
2015-04-29 06:18:46 PM reneebragg so you are saying there is nothing we can really do but, deal with one at a time
2015-04-29 06:18:50 PM cgbrown1977 and they don't understand why they are angry
2015-04-29 06:18:59 PM cchase right